The Polishing Pad

This place was top notch and different from most body shops I have been to. When you walk in it’s nothing but class from that first hand shake until they hand you back your keys.
My Jeep had small damage to the back panel and bumper from a valet parking accident.
Vaughn greeted me, explained what needed to be done with my car to repair it, and then actually walked me through the show and tell process that the car will go through.
I dropped off my car a few days later to get the work done and picked it up this past Friday. Excellent repair, excellent service. Really should be an example of what other car places should follow. I will definitely be back for any other body work I have.
Thanks

I was hit twice from behind. The first time, I was in New Dorp Lane and this girl hit me from behind at a red light, not sure if she was texting or she slid due to the rain. either way I had to call the cops while waiting for them to arrive, another driver accidentally hit me from the front by trying to by pass me. anyways my boyfriend at the time mentioned he had a spot where I can bring my car and they do excellent service. I came to Vaughn and showed him my damage, as he approach to see it he, was just wonderful and explain all the steps, the cost and no matter what, I would have my car within a week and my car will look brand new. His Wife, was a doll, she was also very professional and took care of all the insurances process, made sure I had a car rental while I was with out a car. long story short I got my baby back and I was super pleased.
A day before Thanksgiving, I was hit from behind while waiting for the red light to turn green.(just my luck) the lady that hit me was shocked and came to see if I was ok, long story short she offered me $ 300 dollars on the spot so we won’t have to go through the insurance and I said no. Well luckily the cops were a few cars behind and stopped to see if we needed help.
This lady was nasty and called me all kinds of names for filing a report. Anyways Once Again I found my self back in Polishing Pad. Vaughn was amazing, he gave me advices on how to deal with this lady who was driving without insurance and license at the time. I got my baby back within a week and again she looks like new. Thank you Vaughn and Phillies for all you do and for the prefect customer service…

I recently bought a new car and within a week I was hit from behind. (I know, it sucks). Luckily for me I brought it to The Polishing Pad. Vaughn put my mind at ease and reassured me that any damage would be replaced as new and it would be as if it had come from the factory. He promised me that I would have my car back within a week and he came through. In addition, he arranged EVERYTHING. He called the insurance and even arranged the rental car company to come pick me up from work and when I was done with it, arranged the rental to be picked up from his address– saving me time and inconvenience.
There arent enough kind words to say about him or his staff. Each car is brought in each night and treated as if they were his own. I brought in my sports car earlier in the year to take care of some chips in the hood and they stripped and repainted the hood and bumper exactly to match.
When I got my car back, it was as promised– perfect-​and they even detailed it so it really looked as beautiful as the day I bought it.
I can truly say that I recommend Vaughn and his business more than any company I have ever recommended. Friendly, competent and professional– just what you need when you’ve experienced the bad luck to have an accident.
Thanks, Polishing Pad, for being the best anyone could hope for.

This is my 2^nd review, brought my 2002 honda blackbird fairing that was damaged from a garage drop and had a nasty gouge in the right side, it came so teriffic, if you didn’t know which side the gouge was at, you cannot tell now, Vaughn is a GREAT GUY, and so are his highly skilled workers, thumbs up!

Being a parking lot operator and valet parking service we unfortunately at times get a bump or scrape, and sometimes worse. Vaughn and staff perform miracles. Repairs are perfect, timely with never, ever a call back. We recommend all our repairs to Polishing Pad, even for the pickiest customers. Vaughn can make ANYONE happy.
Thanks Polishing Pad!

Polishing Pad does absolutely remarkable work. I have used them several times and I am always blown away. I am the type of person who demands absolute perfection in any body work I have done on any of my vehicles and Polishing Pad meets and exceeds that standard every time. The entire experience was exceptional. The shop is professional and immaculately clean, the work is of the highest quality and working with Vaughn is a pleasure.
The bottom line is — if you need body work and you’re looking for perfection, courtesy, and professionalism — this is hands down the place to go.

Couldn’t be happier with the quality and professionalism that was received here.
We had our door hit in the snowstorm and Vaughn made the whole experience so easy. The door and side of the car came back looking like a shiny new diamond and working perfect. I would recommend this place to anyone from any side of the island if you need work done on your vehicle.
Before you get sent to a fly by night chop shop that slaves for your insurance company, go see the polishing pad! You’ll be extremely happy with the service and friendly people working there.

This shop is the best! My family and I always go here because we always go get taken care of right away and they always do right by you price wise, whatever the issue. When I was 17 I was always getting into little accidents… my car always came back perfect!
This past week my back windshield broke. I called my insurance company and they couldn’t get me an appointment until 4 days later. We called Vaughn at the polishing pad and went in that morning, a few minutes later! My car is not this years model so they had to order the glass but as soon as it arrived on the truck they did it 123 and I was out of there. While I waited for the work to be done they were so kind to me and put me in this warm customer room with leather chairs, a fireplace, tv, outlets to charge devices and a bathroom 2 feet away. Waiting for a car to be done can be a pretty miserable and boring experience but they made it as great as it can be. The staff even checked up on me and brought me two cups of coffee! This is the best place to go to for many reasons.

Coming from a auto shop background, my father being a Rolls Royce certified panel beater/​sprayer I’m always hesitant about where I take my car. I had my 2012 M3’s rear bumper repaired and resprayed along with the whole rear quarter and front bumper. I also had the wheels refurbished and the whole car buffed.
The immaculate environment is the first thing you notice along with the professional spray booth and clearly trained employees. The finish was perfect, I’ll never go anywhere else. Customer service was sublime and the price did not match the quality of work, very reasonable! An easy 5 star from me.