Spa-Di-Da

Great Customer Service. I was helping a friend set up a birthday party for her daughter and had a bunch of questions. They were very patient with me and answered all of my questions. A+++ Customer Service. I highly recommend them for any party. :)

I recently held my daughter’s birthday party here and the spa did a terrific job. The girls had a great time, the staff was very energetic and incredibly involved. The owners were very pleasant and professional. The spa was very clean, with individual stations for all of the girls. I highly recommend them for your party or event. Top shelf from start to finish.

Me and my wife are the new owners of Spa-​di-​da on Staten Island. We have no association with the brooklyn location. We will try our hardest to make your little princesses day as special as it should be. Our staff is experienced and is constantly finding ways to keep your children happy thoughtout your experience at our salon. If any questions please contact me or feel free to call our number anytime.

I had my daughters 10^th birthday at the Brooklyn location on 2÷18÷12. The kids (8) had a great time. The three host were energetic and fun. However, my daughter was disappointed that she didn’t receive her «free gift for the party girl.». When I tried to contact the host she gave me some conflicting stories. In the end, I was told to «come by when I’m in the neighborhood.» Kids do not like to be disappointed on their birthday. My daughter is still asking me for her «gift from Spa-​di– da». I won’t be going back there again. After spending over $ 600 for her party I’m disappointed.

We held our daughter’s birthday party here late last year and were happy with service and the quality of the party. However, my wife somehow underestimated the remaining balance to be paid and was unable to provide the kind of gratuity we would normally provide for such good service. This quickly became an issue and my wife was badgered about the lack of tip at the close of the party. Interestingly enough, the «manager’s» behavior was communicated to the owner by one of the girls working the party and the owner took it upon herself to contact my wife directly and offer her a partial refund after apologizing for the incident.
I must stress that the party was excellent and everyone enjoyed themselves — it was simply one employee that initially soured the experience, and only after the party was over. The owner took immediate action which is commendable; however, this experience is an example of why owners should be more selective when hiring someone to represent their business.

I have to say, I was nervous about my daughter’s party after reading some reviews online. I didn’t need to worry! My daughter’s party was wonderful, Jamie and the girls working the party were attentive and very good with kids. All of the guests loved their «spa looks» and the girls had a great time. My only complaint was they should have someone sitting at the front desk, in case someone comes in to book a party. The girls working the party shouldn’t stop what they are doing to help someone else. Special shout out to Alexa who had TONS of energy and enthusiasm! Just a note to those that care about this kind of thing: contract states cash only due on the balance on the day of the party.