Ripp Superchargers

How to be successful in America, Create a solid Business, Sell a great part and have pride in what you do that’s RIPP in a nutshell

**Update**
Thank you Ripp for reaching out and making it right. Looking to up the pulley for more boost.
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I’ve been holding out from submitting a review hoping for a positive out come. Overall experience extremely poor. I purchased a Ripp supercharger kit for my 2012 Dodge Durango Rt at the end of February. Kit arrived towards the end of March. The «plug and play kit» was not up to par, piping need to be modified, radiator coolant reservoir bracket did not fit. When mounting the bracket, the bottle won’t fit, it hits the pcm plugs.
The diablo intune that the kit came with was defective. Not once but twice was it sent back to diablo for replacement. Communication with Ripp and Diablo is horrible. I have numerous emails reference trying to get the right tune, but at the end met with negative results. At first both Ripp and Diablo were quick with emails when speaking to the ASE certified master mechanics that installed the kit, but when we were getting no where, email responds were subsiding. The tunes provided were horrible, too rich, too lean, check engine lights, ect.
It got to the point where I was able to locate a cmr Diablosport tuner. They were able to tune my car correctly and the HP/​TQ was slightly higher than the Ripp youtube video for the 2014 durango.
I have since decided to build my vehicle with forged pistons and rods to better fit the supercharger kit for dependability. This company obviously did not do their homework on the 2012 durango rt fitment and tuning. This is not a plug and play kit. I purchased the kit for $ 6200, install after having to modify parts was another $ 1000, rental car fees due to having to wait for Ripp and Diablo to attempt to figure out what is wrong with the intune device (sending it back twice) and try to get the right tune (which never happened) $ 800, getting my own tune $ 550. I’m now in the hole for $ 8550. I’ve express to then the importance of having my vehicle back asap (family/​work) but in my opinion they could care less. Another kit sold for the company. I firmly believe my vehicle (2012 durango rt) was a proto type kit in the sense that the parts and the tune would fit with no problem.
When reference the coolant reservoir, it wasn’t after they found out that I was building the car and that the car was not in my possession they referred a shop local shop the trust to look into a bracket. Prior to that, they asked me to take pictures of the space and see if there was «wiggle room» for the bottle to sit lower. RIPP said they believe the cherokee bracket may fit. I told they to go ahead and send me the bracket, but they were unwilling. Really, how much does that bracket cost?
I asked them for monetary compensation for the time loss, the lack of customer service, the overall experience, having to get my vehicle tuned on my own (suppose to be plug and play). My last email to them was on 6−8−15 and I’m guessing they deleted it. I’m not looking for compensation in the thousands. I’m looking for monetary compensation to make it right. I’m sure this company makes a lot of money, they have been in business for a while, and has a pretty good reputation in the Jeep world. The experience I have gone through with both Ripp and Diablo should have been more timely and satisfying.
The kit looks great, after getting it properly tune was outstanding. I just cannot believe the poor customer service on behalf of RIPP and Diablosport.
Please make this right RIPP.

**Update**
Thank you Ripp for reaching out and making it right. Looking to up the pulley for more boost.
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
I’ve been holding out from submitting a review hoping for a positive out come. Overall experience extremely poor. I purchased a Ripp supercharger kit for my 2012 Dodge Durango Rt at the end of February. Kit arrived towards the end of March. The «plug and play kit» was not up to par, piping need to be modified, radiator coolant reservoir bracket did not fit. When mounting the bracket, the bottle won’t fit, it hits the pcm plugs.
The diablo intune that the kit came with was defective. Not once but twice was it sent back to diablo for replacement. Communication with Ripp and Diablo is horrible. I have numerous emails reference trying to get the right tune, but at the end met with negative results. At first both Ripp and Diablo were quick with emails when speaking to the ASE certified master mechanics that installed the kit, but when we were getting no where, email responds were subsiding. The tunes provided were horrible, too rich, too lean, check engine lights, ect.
It got to the point where I was able to locate a cmr Diablosport tuner. They were able to tune my car correctly and the HP/​TQ was slightly higher than the Ripp youtube video for the 2014 durango.
I have since decided to build my vehicle with forged pistons and rods to better fit the supercharger kit for dependability. This company obviously did not do their homework on the 2012 durango rt fitment and tuning. This is not a plug and play kit. I purchased the kit for $ 6200, install after having to modify parts was another $ 1000, rental car fees due to having to wait for Ripp and Diablo to attempt to figure out what is wrong with the intune device (sending it back twice) and try to get the right tune (which never happened) $ 800, getting my own tune $ 550. I’m now in the hole for $ 8550. I’ve express to then the importance of having my vehicle back asap (family/​work) but in my opinion they could care less. Another kit sold for the company. I firmly believe my vehicle (2012 durango rt) was a proto type kit in the sense that the parts and the tune would fit with no problem.
When reference the coolant reservoir, it wasn’t after they found out that I was building the car and that the car was not in my possession they referred a shop local shop the trust to look into a bracket. Prior to that, they asked me to take pictures of the space and see if there was «wiggle room» for the bottle to sit lower. RIPP said they believe the cherokee bracket may fit. I told they to go ahead and send me the bracket, but they were unwilling. Really, how much does that bracket cost?
I asked them for monetary compensation for the time loss, the lack of customer service, the overall experience, having to get my vehicle tuned on my own (suppose to be plug and play). My last email to them was on 6−8−15 and I’m guessing they deleted it. I’m not looking for compensation in the thousands. I’m looking for monetary compensation to make it right. I’m sure this company makes a lot of money, they have been in business for a while, and has a pretty good reputation in the Jeep world. The experience I have gone through with both Ripp and Diablo should have been more timely and satisfying.
The kit looks great, after getting it properly tune was outstanding. I just cannot believe the poor customer service on behalf of RIPP and Diablosport.
Please make this right RIPP.

RiPP is one awesome first rate company !!! The people the products everything about them is Awesome!!! Ive used other super charger kits, I’ve done and have had motor swaps in a lot of different jeeps and trucks and nothing compares. The super charger got installed and programed in a few days and it was ready to go ! Im mean ready to go anywhere !!

Been doing business with RIPP for many years and they have always scaled along as my car hobby grew. The team is extremely professional and puts out fantastic, well engineered supercharger products. Highly recommend them!