Macy’s

The store has an aesthetically pleasing layout and no corner is wasted. Every so often you can expect a new section of the store to emerge.

I’m writing this review because today I wanted to shop in macys. I love the sales and coupons, and products too. I usually shop for clothes in the womens section and they usually have a great variety. Today, as soon as I walked in, it was very hot in the store, very uncomfortable for customers to shop around. I just wanted to, get myself out of there. On my way out I stopped to ask a shoe salesperson if they have any coupons for shoes or discounts and they said only with a macys card. You should offer better coupons for people who don’t want to use a card. I will no longer be shopping here if they don’t make it cooler for shoppers in the store. It’s ridiculous how cheap these big retailers are becoming

Great place to buy clothes, very good final in Staten island mall 2655 Richmond ave Staten island ny 10 314

Very small, you enter from the parking lot into the cosmetic section, where you will find Middle Aged woman with tons of makeup? Tanned skin, and teased hair, if you are dressed like a bum, like I usually am going to the mall, they will basically ignore you, and you will have to ask for help, I guess they didn’t realize that yes I use Lancôme, and yes I spend a average of $ 350 each time, but the look on there face always reminds me of the scene from pretty woman when they didn’t want to help Julia Roberts… moral of the story is those who have don’t try to look like they have, 99% of the time you will see me looking like I just woke up and rolled out of bed, why? Because I could careless how I look when I am shopping, especially in Staten Island…
Besides the cosmetic section with the slow horrible service, the rest of this place just gets worse, the bedding department barely has any hotel collection sets, very limited.
Basically order online & skip the whole trip here? Macy’s is very good with shipping, even with free shipping I receive my packages no later then two days.

I Love all Macy’s, this specific one is okay just like any other Macy’s when you walk past the fragrance section it’s like everyone bum rushing you to smell or buy a fragrance it’s ridiculous. Its very very humid an dry in this Staten Island location. No A. C so they hand out bottles of warm water. I guess it’s better then nothing.

This is my favorite store in the Staten Island mall. I usually always find something I like and find some great deals. The clothes pretty much sell themselves. Also the Macy’s discounts are a great help. Unfortunately, the staff isn’t so accommodating. They’re not helpful. You have to ask employee after employee for any attention. When helping you they make it seem as if they’re doing you a favor, um no it’s your job…

By far the worst Macys branch… EVER.
The employees are rude, nasty and useless. The women in the makeup department are the worst. On multiple occasions I heard these miserable old bats trash talking customers, that reason alone was the main reason I rather drive to NJ for any of my «Macy’s needs». All other departments the employees make you feel like a burden when you ask for help. It really is a shame because they do have great products and sale but I rather shop online or go to NJ.

Went here the other day to shop with a friend for some summer clothes for an upcoming trip. I thought it would be better to go to Macys in Newport (NJ) to avoid the sales tax but my friend said the selection at the SI Macys was way better. We’ll she was right. Tons of stuff on sale in the women’s dept. including my favorite brand Inc. Found a whole bunch of stuff & my friend got 4 pairs of pants for $ 125! The cashier who rang me up (Iris) was wonderful — friendly, helpful & even gave me a coupon for 20% off. The only reason I gave it 3 stars is because there was no one manning the dressing rooms at all & no staff to help you get another size or color. They need to get more staff if they want shoppers to buy more!

Not happy with this branch. I came here because an item I wanted was noted to be available in this branch when I checked in the Macy’s website. Low and behold they had the women’s north face lightweight jacket in black. They did not have the item available in men’s. But i specifically checked for the men’s in black and I double checked while I was in macys just in case my eyes were deceiving me before. But nope it still said that the item was available even thought it really wasn’t. Service was subpar here as well. The sales person didn’t even offer to check other branches for availability while I was at the counter.
Please update you’re stocks so that the information online will be correct.

If a item isnt in stock in your local macys and you request it from another store shipping has been free… now i have to pay 10 if im spending less than $ 50… i just had a pair of shoes for $ 9 delivered free of charge to my home from paramus macys last week!!!

I am extremely disappointed by the service from Macy’s Furniture department store and Macy’s customer service. Without getting into the specifics, the lack of care, service, attention to detail and competency that Macy’s has shown will prevent me from ever doing business with them again. The icing on the cake was when I expressed my deep frustration to customer service, they told me they would send a $ 25 gift card on a $ 1,000 purchase, and not once provided me with any concrete resolutions. Its a shame that Macy’s has NO care whatsoever for their customer satisfaction, I will definitely take my business elsewhere on all future purchases.

I can always find something here to wear or to gift. I think they have great selections. They are always updating their areas and the sales are great! I love using the coupons & you can always find a steal. The store itself tends to be hotter than other stores, so leave your jacket in the car. The fitting rooms are messy and sections, like women’s shoes, can get messy and chaotic as well. There are plenty of registers for checkout and price checkers all around. Some don’t always work, so you may have to check on more than one. Is, was and always will be my favorite department store!

I became an employee when this store opened in October 1972. Worked in men’s, jewelry and was promoted to Manager of women’s sleepwear. Added budget a few months later. Worked full time, went to school full time and got married. Wanted to be Chairman. thought I would retire there. Had two wonderful bosses — Rose Lette and Michele Bowen. When Miss Bowen was promoted to store manager of Flatbush, I was called up to my new boss, Miss Maloney, who told me my career was dead. Because of me she (Bowen) got the job she wanted and it was because of me (and a few others. (Because we always made Bowen look good and would jump through hoops for her). Maloney told me she would give me great recommendation but I wasn’t getting promoted. She held true to her word. I always respected and admired her for her honesty and bluntness. The store to this day always brings a warm feeling in my heart.

The Men’s department here is excellent. My boyfriend has bought a number of really nice suits here at deeply discounted prices, and they hem the pants for him which is great. Sales associates throughout the department are always really nice and helpful, and eager to let you know about discounts and promotions they have going on.
The Women’s department is okay. I take issue with the fact that they seldom carry dresses in my size (I’m what some consider to be «petite), and the service upstairs is somewhat unhelpful and distracted. When I do purchase a dress there, I typically head straight for the clearance rack — they usually have a pretty nice selection, and I don’t mind getting a dress tailored if I didn’t pay full price for it.

Muito legal

My Macy’s :) lol go there once a month :) there are rude people that work there but can’t help loving shopping there cause of the clothes, shoes and bags!

I previously had a negative review about the shoe department at this location. Since then, I’ve experienced better assistance in that department after shopping on several occasions.
And it’s not just this Macy’s but a few I’ve visited:
One I hate walking in through the cosmetics area, because people aren’t happy to see you — they seem pressed to get you to sign up for a Macy’s card. No «hi, how are you?» Just «Do you have a Macy’s card?»
Um, get out of my face.

Pretty good selection here. What I disike about the store is the amount of people who are desperate to make a sale. Also, instead of spending time talking about credit cards, spend some time cleaning up. I know it must be management that causes this, but, really. Less talk, more cleaning. This store needs competition from another department store. Unfortunately, there are none.

The women’s shoes/​bags section has expanded and shrunk the men’s section down to a small space.
Limited options for the guys now with casual wear.

I visit this Macy’s mainly for the makeup. They keep upgrading the brands they carry now including Urban Decay, Smashbox, Benefit, Clinique, Bobbi Brown, Christian Dior, Lancome, Estee Lauder, MAC, Chanel a large Origins boutique and more.
The Bobbi Brown counter is my fave with super nice and helpful ladies working there.
Three floors that includes housewares on the top level. I do wish their children’s department was larger though. I have often found them understaffed, but that usually isn’t a problem… cause I like to shop alone: P