Grapevine Garden and Florist

The service was wonderful. Staff was knowledgeable and polite and the arrangements are always fresh and absolutely beautiful! I will never go anywhere else to order flowers.

I’ve used this Florist on many occasions over the last few years. Staff is friendly & very helpful. The woman behind the counter whom I believed was the owner was very knowledgeable about the flowers. Made me breath taking arrangements for my party. Couldn’t be happier with the service & quality craftsmanship. I received so many compliments on the arrangements guests were literally fighting over who was taking them home at the end of the evening. Thank you Grapevine for everything! The candles were a great touch to the tables too! Everything looked beautiful.

HORRIBLE!!! Don’t bother with them!
I ordered my future mother in law a bouquet for Mother’s Day from Grapevine on their website, which is connected through Teleflora, and have had the most stressful and upsetting experience. The bouquet I ordered was a Cotton Candy mix, Deluxe size. I used another local florist through Teleflora to order 2 more bouquets for my mother and sister, all the same size, but different arrangements. My mother and sister’s flowers were absolutely stunning and true to the photo advertised online. I was so happy and couldn’t wait to see the flowers I bought my mother in law. My fiancé sent me a pic of the arrangement and I was shocked! They were TINY! They didn’t look similar to the arrangement I ordered WHATSOEVER, or have any of the flowers that were supposed to be in the bouquet. It looked like it was worth $ 5, nothing like the photo advertised online. Then, I saw it in person and it looked even smaller and uglier than the photo.
I called several times that day and got the answering machine. I left a message and waited for a phone call Monday. No one called me. I called again and spoke to the owner who said she has to see what went wrong with the order and that she will call back in 45 minutes.
I waited.
I waited.
I waited all day and nothing. I called again later that day and got their answering machine again.
So, I waited until the next day and I called again. The owner told me she still didn’t know what went wrong with the order and offered a 50% discount towards a future order OR she can send a beautiful bouquet, a larger one, to my Mother in law’s house that day. I opted for that choice, since the money is not the issue for me. I wanted my Mother in law to get a BEAUTIFUL bouquet for Mother’s Day, since it was the first time I’ve ever gotten an arrangement delivered to her.
I anxiously waited to see the second bouquet arrive.
WOW! That was my reaction when they arrived, in a BAD WAY. The bouquet only had a few bigger flowers, although prettier than the first, they were still very small, and still looked like they were picked out of a garden by myself (and I suck at putting floral arrangements together) and just stuffed in a vase. The vase was the only pretty thing to see along with one pretty lily. I was LIVID that my Mother in Law had to go through this again. I called, very angry, and left a nasty voicemail asking them to call me back…
And of course they did not call me back.
I was about to call again and stopped myself because it is obvious that this owner likes to take money from people and lie to them about anything that may go wrong. Instead of getting stressed out over her incompetence, I am going to order from another florist in Staten Island once I move over there and make sure I let people know not to order from her.
Unbelievable!

GG&F has a wide variety of cemetery arrangements. They were just opening when we arrived so we picked what was out. We went with a dozen fake tulips. Thats what the cemetery wants it doesn’t breed mosquitos and they last longer obviously. lol The guy that was there was very helpful showing us the varieties and what the prices were. Unfortunately though everything we picked was expensive. So i do appreciate the variety ill only come here in a pinch.