Everything Entertainment

I booked Everything Entertainment for my wedding because I was told their higher prices were justified by the better quality service and rental equipment they provided, but sadly this turned out to not be the case. We were very clear with Scott when we booked that we needed speakers and a wireless microphone that could be used with an iPad and a recording device (which ended up being a simple mp3 player). Months before the wedding, we met with him at the event site where we took all of his suggestions as to where the equipment should be set up. Nevertheless, none of the sound equipment functioned properly during the wedding. The microphone did not work at all during the ceremony, so that we had to shout our way through our vows. We phoned Scott for help and the only solution he offered was for anyone using the microphone to stand directly next to the receiver, which per his instructions had been set up far away from the guests. The microphone only worked briefly under these awkward conditions, then it went completely dead. Although Scott showed up with a second wireless microphone, he wandered off from our event without telling us he was leaving or even offering the second microphone, later telling us he didn’t think the second microphone would work. Even if it had only worked for a short time, it would have been better than nothing. Moreover, Scott wandered off knowing his equipment wasn’t working, but without offering any other solution, such as returning with a wired microphone. We didn’t hear from him after the wedding with any explanation or apology for the faulty equipment. When we contacted him, he blamed our iPad and mp3 player for causing «interference» great enough to shut down the sound system, which is a ridiculous suggestion. And if his equipment was in fact so old or faulty as to be incompatible with an iPad and mp3 player, it should never have been rented to us. In the end, Scott refused to take any responsibility for the problems with the equipment and service. These were not the only problems we had with Everything Entertainment. For example, Scott told us that they would be setting up the dinner tables (just not the chairs) to the precise measurements they had charted out on a site plan they created for us. After we booked with them, Scott informed us that all the tables would in fact be left in a pile. I’ve also been to another event where Everything Entertainment provided the rental equipment and the chair I sat on was broken. Maybe in the past Everything Entertainment offered acceptable equipment and service, but now it’s a company best avoided.

Scott and the team at Everything Entertainment make my job SO much easier. No matter what I throw at them, they offer educated suggestions based on their decades of event experience. When I needed to build a huge tent village in Rockefeller Center for the United States Olympic Committee, I didnt hesitate to call them first. We’ve worked on a few giant projects throughout the years and it’s good to know I have a company I can trust when working in the tri-​state area.