T Nails & Spa

After growing tired of waiting for upwards of 30 minutes every time I go to this salon, I decided to book an appointment. This turned out to be completely useless as I was kept waiting 30 minutes anyway. This salon makes a show of bringing you to a nail station, so you are under the impression that your wait is over. Wrong. You’re still kept waiting. They also kept pushing me to upgrade to a gel manicure which in the past has completely ruined my nail beds. After refusing and stating this very reason, they continued to insist ad nauseam.
Most importantly is lack of cleanliness. They use the same towel as a catching mat for manicures throughout the day and only do a brief wipe down of the pedicure stations. Please do yourself a favor and go somewhere else.

I had my eyebrows waxed there for the first time. Never have a had such a barbaric experience with eyebrow waxing. Also a plastic headband was put in my hair to push back my bangs. After we were done I noticed no steps were taken to sanitize the head band! I was mortified. Never again. T nails & Spa is about volume not customer care.

I know a lot of people who get their nails done here. There are many stations, and it wasn’t terribly busy when I dropped in. My stylist was rather rough at pushing back my cuticles (which are usually in very good shape) and cut the one on my pinky — the first finger she did. I had to ask her to be more gentle after I Unilocaled out loud. Other than that, it was fine. I wasn’t pressured into doing additional work and the manicure still looks good 3 weeks later. I was surprised to have the hand massage AFTER the nailwork — quite the opposite of all my other experiences. It looked clean and there wasn’t pressure to upsale anything.

I went in fo a toe nail color change only. Right away a lady kept asking me to have other services done, such a manicure, a gel color, etc. I understand upsales and the concept, but when someone says no, more than once it should end.
Next the lady who was painting my toe nails asked if I would like an eyebrow wax. I replied no. She asked again a minute later. I replied again, no.
She then asked if she could paint a flower or design on my big toes. I said no, I don’t think so. She said let me paint a flower it will look nice. I said no. She said let me paint a flower you will see. I said okay, for some reason. As soon as she finished toe #2, a man comes over looks at it and says that is $ 5, extra. The two toes are not even symetrical designs! I felt set up, because the lady kept insisting, but never said there was another cost and it was automatic that the man showed up at finish to inform me i owed $ 5 more.
I want to relax at the end of a work day. This is not the place for me to relax! Too high pressured and repetative pressure for me!

I have been here a total of three times and each time was such a different experience. The first time I was in I got a full set done with just white tips and a gel finish and I loved it! The young man who did my nails was so careful, a little rushed but overall he did a great job! I managed to make it three weeks without getting them filled, which is unheard of, I am very rough on my nails. I could not think of a better place to go when it was time to get filled.
The second time I was there I was going to get a fill and a gel polish finish. I went around noon, and they were pretty busy, which didn’t bother me. I was greeted by a younger girl who seemed absolutely miserable! She didn’t say hello or even smile she just asked what I needed then told me to take a seat. She then brought over a basket of gel color samples and dropped it on the couch next to me and told me to pick a color. I waited about 20 minutes until being seated (which again, did not bother me), what did bother me was that three people that came in after me also as walkins were seated immediately. After being told which station to go to, I then waited there for another 15 minutes. After 35 minutes of waiting the girl who was going to do my nails told me to move to her station next to where I was. She was a very young girl seated just inside the door. During my time with her she kept checking her phone in her drawer and eventually placed it on her table. She took two phone calls, made a phone call and answered numerous texts while working on me. While answering one text she left her tool running as her hand kept falling closer to mine to the point that I pulled my hand away to avoid the rotating file touching my hand. After finishing her text she grabbed my entire hand and pulled it back to her. She then charged me $ 40 for the fill, no repairs. Between this girl and the girl greeting customers as if she would rather be anywhere but there I decided I would not get my nails done there anymore.
This week I decided I would love to go get a pedicure and I have heard nothing but good things about the pedicures here. Of course I was annoyed with what happened the last time, but as someone who works in customer service I understand that some times you just have a bad day. I did have a great pedicure, he spent a good amount of time on me massaging my feet and grooming my nails. However, he started putting polish on my toes and I realized he had never even scrubbed the bottoms of my feet, which is the only reason why I go for pedicures. I had asked for the second tier pedicure and I don’t think I even got a basic. I could have skipped the 15 minute foot massage if I could have had my feet scrubbed. I really wanted to like this salon, it’s hard to find a good nail place that you always go to. I am not sure who runs this salon, everyone talks about Tina in their reviews but it was unclear who Tina is. I’m disappointed in my last two experiences there.

I went to this nail salon for about 6 months. my nails/​toes were well done and lasted appropriately between gel manicures. BUT I have come in and told they could do it «now» and then waited for an hour with feet or fingers soaking!!! one time I said I had to leave by a certain time and asked about mani/​pedi versus just mani but the girl said they could do both and I ended up stuck in middle of mani at time I said I HAD to leave. so I am officially done… today was at least the third time they said «yes, now» and I waited for 40 minutes just to get started. so final word— if time and English are not an issue to you, they do good work, but definitely not for working professionals for whom time is priority!!!

So I am on the fence of 3 vs 4 stars. I have gotten my nails done there 4 times and 3 out of the four have been great. The time that wasnt didn’t have to do with the polish itself just the design. I wanted a cheeta accent nail and the design was horrible. I think customer service is ok here they dont ask your name or really interact with you, but the gel polish last forever. Most times you dont have to wait to get in and their selection of gel polish colors is great.

Absolutely horrible. The man who did my gel manicure was very rude the entire time, merely grunting at me when it was time to switch hands. I will not be going back.

Oh, if only star ratings in the negatives were an option! Now a Philadelphia resident with family still residing in central Pennsylvania, I visit regularly and occasionally those visits include a pedicure with my Mom. I must note that although of course small negative experiences at restaurants/​services are to be expected sporadically, I have never been urged to ever write a negative review as a consumer, so this will be my first. Additionally, I must say I frequent two different local nail salons here in Philadelphia for pedicures every 3 – 4 weeks and have not once had the experiences I have had twice in my three visits total to T-​Nails. In January 2014 I had gone to T-​Nails for my first time and the pedicure was anything but relaxing and pampering. I left very uncomfortable with four bleeding toes and actually ended up phoning them several days after when one of them became infected and spoke with Tina who offered me an apology and a gift certificate. I did utilize the gift certificate in July and although the actual french pedicure was mediocre and the paint was chipping within a week, I did not leave in pain or develop any subsequent infections. Giving them the benefit of the doubt again and returning this past weekend with my mother on a visit home, I will never return or offer a recommendation for anyone to use their services. The skin/​cuticles around my toes were never trimmed, instead the edges were pushed back down around my nail bed with the sharp cuticle pusher. After pulling my foot away several times she tried using the sharp cuticle trimmer remove a piece of the nail that was thought to be ingrown, in which only a very small piece was clipped. I was assured the entire thing was removed even though it was still tender to touch. I assured them, however, after waking up at 4:30 am that morning with my toe throbbing and red, that they had mistaken. I was attending a wedding that day at 3:00 pm and after soaking my foot in Epson salt several times and near overdosing on Motrin, I was able to put my foot into a shoe without agony. Fortunately, I am in the medical profession and was able to phone myself an oral antibiotic in that am still currently taking. I had also called Tina that morning to make her aware of my complete dissatisfied (understatement) state and she had offered that I could come back and she would «get it out». Obviously, I will never again be returning to this abhorrent establishment and propound sagacious warning for those that do.

Amazing service and treatment. Best leg massage I’ve had in a long time! Cheap quick manicures but the pedicures are very relaxing. Bring cash for tip!

I’d been going here regularly for the past several months to upkeep my nails for my wedding and a few months after. The treatment you receive significantly varies by nail tech. Some are so nice and do terrific work, others are rude and do bad work. A week before an important event I went in to have my gel acrylics filled and I left with my nails looking like they needed filled more so than before I even went in!
I’ve recently gone in for a gel manicure and currently have half of my fingers slathered in Neosporin and bandages, hoping to avoid infection as the person who did my manicure was a little too aggressive in cutting my cuticles and cut the hell out of my actual skin leaving me with painful swollen cuts all over.
Then, afterwards when I went to pay, I unfortunately had to pay by card which I know they prefer cash however I was in a rush and unable to get cash before going in. The nail tech had the nerve to tell me «Make sure you bring me cash next time for tip, ok?» Umm, how about you be grateful you received a tip or my business at all? Praying I don’t wind up with half of my fingers infected when all I wanted was a freakin manicure!
Also, making an «appointment» means nothing. If they are busy, you sit and wait your turn on a first come-​first serve basis, so don’t bother with an appointment.
I’m giving 3 stars because some of the techs really do nice work, but at what cost do I return? Disappointed that every trip here is not a positive one because it was my favorite nail salon in town. Used to be impressed with this place. Now just hoping it hasn’t left me with an infection.
I wouldn’t suggest not going here, just be aware of the treatments you are having done and speak up about your needs. If something doesn’t seem clean, something hurts, or they are doing a sub-​par job — say something. You are paying for the service after all!

This place is okay but they charge a lot. I went to here once and they did not have that many colors to choose. DO NOT GO HERE!

When I first went here shortly after it opened, the owner, Tina, could not have been nicer. She explained her mission was to offer leisurely service and give each customer personal attention. And they did. The staff was friendly and they took their time. Subsequent visits were not as relaxing. Less attention and the staff seemed indifferent. Yesterday I went in for a pedicure and a gel manicure. The manicurist decided to start while I was in the pedicure chair. Without any preliminary soaking, she started clipping, buffing, and cuticle trimming resulting in two gouged cuticles, perhaps because she was standing while she worked. She acknowledged the mishap with a smile. I was not amused. The pedicurist was much better. The manicurist remained sullen and unfriendly throughout and when she finished she didn’t tell me to wait for the pedicurist to apply some last coating to my toes. She just told me to go up to the counter to sign my debit slip. I will probably not go back because I really don’t like having red, bloody cuticles during and after a manicure.

I went in with pretty big expectations, and I’m sorry to say that they fell short. I really wanted to like them, truly I did. I went in with my mom on a Thursday afternoon and they were busy, which I took as a great sign. And honestly, the work I saw on the other ladies was great, but they mainly had a single color. My mom and I both asked for a french manicure and they’re okay don’t get me wrong, but it’s just not up to my standards if I’m going to pay someone to do my nails. First, the employees seemed to be jumping from one customer to another meaning there was a lot of waiting and they weren’t concentrating or focusing on each individuals nails. They just seemed to want to get it done as soon as possible. Second, with my french manicure they only painted my tips white and then put some top coat on and left me there, they didn’t even tell me I was done… what?! I have had manicures literally all over the world and they have ALWAYS come with some kind of pink nail polish or pink-​tinged coat. I could’ve done this myself (it probably would’ve taken me longer but still). This really disappointed me and hence the lower rating. I may go back again, but if I do, I will be extremely specific as to what I want. They seemed to treat the people who were there for multiple services or getting acrylics much better, I’m assuming this is because they were spending more money. Overall, it was okay, if you’re going for one color or for acrylics, they’d probably do a much better job, I just wouldn’t get a french manicure here.