Enterprise Rent-A-Car

BEWARE! This car rental company will charge you for damages to a car even if you are NOT responsible. I’m wondering if this is not a scam on their part.
First impressions mean a lot! When I started to open the door to this business, a male employee was walking out and I noted that he did not hold the door open for me. Rather, he exited the building before I could walk in. I find this RUDE, but I thought, eh, I’ll give him a break.
When I walked in, a female employee was talking about some scratches to a car that had been returned. I made a mental note that I should be careful when inspecting the car and hoped that she would be the one who inspects my car on the way out. She then started helping me check in, however, she seemed to be tasked with answering the phones as well. I swear she answered it five times while I was trying to get my car. Moreover, she didn’t even apologize for the interruptions. So completely RUDE!
Before showing me to my car, she was reassigned to another task and the first employee showed me to my car and noted some scratches on the trunk, but otherwise nothing. I looked at the car and did not notice anything else in particular. (Looking back on this, the weather was bad and the car was parked parallel to other cars, so you could not step back a few feet and study the entire car.)
So, I just returned my car, and the female employee from the first day came out to inspect it and found a scratch on the hubcap! (Where apparently someone had hit a curb.) It was not that bad, but I asserted that I had done no such damage to the car and had not even parked it at a curb.
She continued on her way and added a charge to my bill without even telling me that she was going to, nor, did she have a manager talk to me about the situation. I reasserted that I did no such damage to the car. Another employee (the manager?) insisted that I was responsible for it anyway because I had not noted it on the initial inspection. I told him that I wanted to see all the previous inspections done on the car and they could only produce one that had noted no damage, but they could not produce all of them.
Now, I understand legal contracts and how they work, but this was a minor scratch and NO ONE was giving me any kind of empathy or kindness. I told them that I was going to dispute the charge and never use their business again. He said that was fine with him.
This company was rude from the beginning and I believe that they are charging customers for minor damages that they are not responsible for. and I’m sure they are not going to repair it. So, if you bother to rent from this place, I suggest that you inspect it very well AND that you take pictures of the car before you leave the parking lot.