Cr & R

Lazy drivers! My green waste can is CONSISTENTLY LEFT FULL FOR WEEKS AT A TIME. Calling to complain doesn’t even help. They claim they don’t have anyone close by this route to have someone pick it up until our next scheduled day. Or they say «leave it out and well see if someone is close to pick it up» yet that never happens. I live in an HOA community and can be fined for leaving my cans out.
I pay my trash bill on time, pick up my trash on time EVERY WEEK. I may live in a condominium community and we all don’t have a lot of green waste on a regular basis that doesn’t mean you just don’t come drive through and check. If your job is to pick up the green waste then your job to to drive your complete route and check for green waste.
I will also be complaining to my city. This is an ongoing issue I’ve been experiencing for at least a year. No amount of phone calls directly to CR&R matter. It’s unacceptable. Maybe fire this lazy driver and hire someone who would love this job and do it effectively. Just a thought, CR&R.

The worst trash service! Customer service isn’t great either. Agent was so condensing, asked for supervisor and was put on terminal hold! Had 2 trash cans for 15 years, now they say oh no, we’ll have to charge you more for the 2^nd one!?! Left my trash because it was too close to the curb??? Really?!? The neighborhood is going to smell really nice this week…

gave 2 stars because I like the large item pick up. the problem is the truck with the claw that picks up the cans in the middle and crushes them tight so it pinches in the middle.
Nothing in the bottom half can get out.
Trying to find a way to fill the bottom with foam or something so the smelly stuff gets picked up.
Driver comes at a different time every week so cant talk to him.

CR&R dropped a dumpster off when they said they would, right on time. The dumpster was for a remodel of a rental property. They came in the middle of the day to avoid any loud noises to the neighbors to pick up and drop off. It is only logical that they asked for a credit card to secure payment. When the dumpster was picked up I called to ask what the weight was for the dumpster that I was going to be charged. There were no surprises. I highly recommend them to anyone needing rubbish services.