Stanford Police

My university train pass is missing and the caltrain lost and found does not have it. I need to get a new pass. To prevent us students from selling our passes the university will not issue replacements, we must buy a new pass. If the pass is stolen and we show them a police report — then they will replace it.
What is lost and what is stolen: So I go talk with the campus police. They first tell me I have to call Palo Alto PD because it is not their jurisdiction. Palo Alto PD tells me that is not how it works and to go back to campus police and wait for an officer. So I go back to the campus police office. An officer pops out of a side door and with no introduction or anything asks me what I want. I tell him I am waiting for Palo Alto PD. He tells me Palo Alto PD just called and asked him to take my report. He says there is no way he will do a report. He says I lost the pass. So I ask him, if the pass dropped on the ground and someone picks it up and keeps it is that stealing. He says you have no proof that is what happened — even if it did, he says that is called lost and is not stolen so he still will not write a report. He never gave a business card or anything and made it clear the discussion was over. Rather than get tazed I let it drop.
So this morning I see this news article about two guys that pick up a bag of money an ATM worker lost. They are being charged with theft. How is my train pass any different or was the officer calling me a liar?
What harm is there to take a police report?
Two stars for just being rude and unprofessional. Palo Alto PD is clearly a superior department.