Triple S Carpet & Drapery Cleaners

I had a fantastic experience with this company, and I am truly happy to share my experience and post a great review for them. From their customer service, to their responsiveness, to their skill at what they do, to their fair pricing, to the people who picked up and returned and re-​installed my rug — A++++ to this company, what a pleasure.
We have an enormous, high-​value wool rug from Italy that was in serious need of cleaning from a few years of human, doggy and kitty traffic. From the time I first contacted them to when the rug was returned, they made it easy for me, and answered all of my questions (I’m over the top detail oriented, so I always have a zillion questions). Their price for cleaning this unwieldy rug was very reasonable, and they were able to pick it up at my home exactly when I requested. They even stayed in touch with me before, during and right after it was done. The guys that picked it up (and delivered and re-​installed it) were absolutely nice and professional, and quick. They clearly knew what they were doing, as they were able to answer some questions I had about the rug and the process that I thought only customer service would know. I really felt like my precious rug was in good hands, and it was — this large rug has fancy fringe on two ends, and though I was concerned it would be damaged or a problem for them, it was not in the least. They also have very good underlays that are safe for wood floors (important to me because we just installed new bamboo flooring), which was a relief. I am so happy I used them. I’d absolutely recommend them to anyone and would certainly use them again the next time I need an item cleaned or repaired.