Town Center Dental PC

If you need X-​rays, expect to have them right next to the entrance so anyone walking in our out will see you sitting there drooling with those stupid cardboard things hanging out of your mouth. I question the hygiene here. The xray machine was not wiped down prior to my xrays or afterwards. (But they DO shove that lens right up against your face) The «dentist» (?) puts on his gloves and opens drawers, moves the chairs, touches the counters– and then works on you. He didn’t clean my teeth– there was a 30 second session of blasting my teeth with water while the connecting hose proceeded to drip cold water all over my face, neck and hair. No flossing, no recommending I floss MORE or brush more THIS way or that… What kind of office is this? The rooms are so tiny the dentist had to stop working on me while the assistant shuffled in next to him. Old posters are taped to the walls and peeling off. The chairs are rickety. The equipment is old and dated. The dentist and hygienist didn’t introduce themselves– barely said hello. There’s no follow up about your next appointment. There’s no «here, have a free toothbrush and floss!» The entire place looks so shady and grimy– This is not a place I’ll be returning to… Ever.

I was skeptical based on the previous reviews but I have to say I was pleasantly surprised and have finally found a dentist that I trust. They took me very quickly, very little wait time, everyone was polite and professional, explained my options and in spite of having to have three teeth removed (not their fault) I feel the entire experience was as painless as humanly possible, I will be going back soon to begin the rest of the extensive work that I need and am fully confident that they will do a great job. My huge thanks to everyone at Town Center Dental.

The good: I was able to get an appointment on short notice and I didn’t have to wait long at all once I was there. Also, the paperwork is short and easy.
The bad: Expensive ($ 100 for a simple cleaning without insurance, no dentist exam), the cleaning was painful (compared to others I’ve had) & the hygienist was pretty rough to say the least. The cleaning felt very rushed — even while I was still washing my mouth out the hygienist basically asked me why I was still there. Yet I was out of the office about 20 minutes after my appointment start time (which included about 5 minutes of waiting).
Overall, I don’t recommend this place. They do seem to cater to a Russian crowd so if you speak Russian and your English isn’t great, it might be worth it to come here for that reason alone.

Find a different dentist. I have sensitive teeth and the woman wondered why I was wincing. When I told her it hurt she said I had sensitive teeth and it wasn’t her fault. Never before has a cleaning hurt so much. Then she stopped altogether — without cleaning half my mouth. They were on my insurance but I’d rather pay and have the job done well and without pain.

I would never go back to that «dental» office. First of all, I was very skeptical about going to a dentist in the mall… That alone is uncomfortable, nonetheless, I went. I went in and the woman took my x-​rays. I thought she was the one doing the cleaning as well. She never even introduced herself to me. Anyways, I waited and then the person who I thought was the dentist came in and started talking to me about my x-​rays. He didn’t tell me his name either. He was leaning over a table, so unprofessional, and talking to me. He didn’t really say anything but my teeth look fine. He spoke so softly, i could barely hear him. Then all of a sudden, he sat down and started cleaning my teeth too! I was shocked that the «dentist» was also the hygenist. He hurt me so much and I kept pulling away but he acted like he didn’t know it was hurting me. I bled sooooo much, never did I bleed that much. He was very forceful when cleaning my teeth. Then he finished and then minty thing after and was pushing with the spin brush soooo hard also. I couldn’t believe it. Then he said, ok ur done and just left. No toothbrush either lol. I was so unhappy with my visit, I would never go back there and I don’t understand how anyone else can go there. I went this morning, and am still in alot of pain in my gums from the cleaning he did. I wonder if they even have any certificiations, I didn’t see any.