Dan Tyler – State Farm Insurance Agent

I have historically used State Farm for my insurance needs, but for whatever reason getting insurance for my girlfriend’s engagement ring from this office was no easy task. I never spoke with Dan directly, but his employees were generally unresponsive and clearly going through the motions. My application was eventually denied bc the ring appraisal wasn’t descriptive enough, but no one from Dan’s office was in contact with me throughout the process so I could tailor the appraisal to the underwriter’s specifications. Instead, I was notified after the fact when it was too late.
The appraisal description was updated within a couple of days by my jeweler, but I choose to switch to a different State Farm agent rather than re-​apply with Dan bc the whole experience left me with little confidence in this office addressing future needs (e.g., home, car, etc). It has been 6 weeks and I still haven’t been refunded the premium I pre-​paid with my original insurance application.

We love Dan Tyler and State Farm. We have had both homeowners insurance and auto insurance with him for over 10 years. He and his office have always provided excellent customer service.