ADJ Of Stamford

Had a perfectly working A/​c that was due for a check up. They sent a great guy who said he found some items that needed to be redone and he did so. The very next day the A/​C stopped working. I called and got a second appointment (a week later) on the hottest week of the year. Same tech, who discovered that the condenser pump he ‘adjusted ’ got stuck. Guess what– I got a bill for a second visit. So I called the owner (who thought he was being generous by cutting a half hour labor off the second visit) and disputed the charge — it wasn’t broken till you guys showed up and I get charged for two visits? Not professional at all. My recommendation? Find someone else– anyone else– if you need A/​c service. The techs are great guys– the office staff and owners– not at all. Very poor business model. No customer service skills. No reoccurring business from me or mine.