Allstate Insurance: Shari Neubauer

We have been doing business with Shari and her company since 2000. We experienced a flood in 2001 (Tropical Storm Allison, Houston, Texas) and our agents was very responsive in getting us the assistance that we needed. We had the opportunity to work with very knowledgeable and experienced claims adjustors, and we were very comfortable in working out the arrangements to process our claim to get our home restored. We do appreciate and value the availability of being able to speak with an agent person-​to-​person. they are very respond very quickly by email. The staff of the Neubauer Agency have been together for several years, which says a lot about the company. The agents know us personally, know our backgrounds and coverage needs, and they are very experienced in their field. Neubauer is one of the best insurance companies in our area. We have enjoyed our relationship with them.

We’ve been with Shari’s office for a year and a half, and they have provided superb service during this time. Anytime I have to leave a message the staff is prompt to return my call and address all my questions. I usually speak to Alejandra and Marely, and they are very knowledgeable about their homeowner and auto policies. The rates are reasonable as well.
They treat you like family, and I highly recommend their services!