Aire Serv Of Fort Bend

Thank you TI/​ASFB for getting the ducts cleaned in our home! The air quality has improved because of this and the dust has been minimized! The 2 guys that came out were so nice and professional! It was also so neat to see them use the machine to vacuum everything out! Thank you for making our home a better and healthier place for our family!

Great on every level. So what do you do when you a/​c breaks down 2 days before your wedding and you have a house full of people? You call someone who answers their phone and shows up on time.
I called late Thursday and got a Friday 8 am appointment. Mike was on time and quickly diagnosed the problem – leaking condenser coil. Mike gave us our options: (1) we could recharge the coolant, but it would be a 3 – 4 month fix; (2) he could replace the condenser coil, but there was a concern that we could not find parts in the future b/​c out type of a/​c has been phased out; (3) get a new a/​c system.
Because we expect to be in the house for a while, we opted for #3. Mike was completely patient with us and answered all our questions. Between me, my husband, father-​in-​law, and brother-​in-​law, we were a bit of a handful, but he was patient and took his time with us. Mike laid out our a/​c system options and the differences between them.
To get us through the weekend, Mike replenished the coolant. On the following Monday, he emailed us quotes for a few different a/​c system options. Because we were away, we had given my father-​in-​law a budget and permission to choose for us.
According to the FIL, Mike told them installation would take from 8 – 12. They were on time (8 am sharp!!) and finished by 11.
Mike sent us an email updating us and registered our system for us. We were so lucky to have all this done while we were away. When we got back, we took care of the balance, and Mike was nice enough to call me when he got my check.
Overall, they were a dream to work with and will be calling them for my yearly inspections and when/​if the other unit has issues.