Four Seasons Travel and Cruise Center

Ok. I decided to take a cruise with a group that had already decided to use this travel service. It seems as if there was no discount for the service even though there were approximately 50 people in the group.
The service was just enough to get things done. I felt the service was adequate, however, as a first time cruiser, it would have been nice to have someone explain all the details of what would be needed and expected on my first cruise. I ended up asking people with my facebook status what to expect when a friend commented that my travel agent should have told me that.. .oh, right.
Many others in the group felt the service was, unfortunately, not professional or adequate. I believe we are going to use another cruise line for next year.