Volume Hair Salon

I have been seeing Teri McClendon for years. She is an excellent stylist/​colorist. You need to see her, you cannot go wrong.

The cut was great, the experience and how she made me feel after was why I won’t be going back.
TL:DR: The older lady made me feel like crap for bleaching my hair, which I love to do and love having platinum hair (but I have self esteem and anxiety issues after a completely terrible year). She made me feel like a liar and a child and scoffed at my personal choices. And gave me the worst set of brows ever.
Long Version:
I had a rough 2014, really rough for me. Everything seemed to go wrong. Everything except my hair color. I’ve been bleaching for over a year and half now, and I LOVE (d) it. I kept good care of my hair despite how platinum it was. It was decided that I would have a «me» day, go get my hair done, get my nails done, do some shopping. I had made an appt with Volume 2 weeks in advance, I had to cancel my first because of my child, but kept with my next appt.
She was an hour late, I got the call right when I was about to leave the house, so it wasn’t too bad, I was able to relax from the anxiety I was having before showing up and turning into a mess when explaining what i wanted. I arrived and the shop was pretty empty for a saturday, though not so empty that her previous client before me was taking longer. I was kinda wary to find out my stylist was an older woman, which in my history, never goes well because my platinum is not well received.
I don’t care for the fact that she didn’t come up to me and talk to me before just spraying me down then asking me what I wanted. There was no desire from her to get to know me, it felt really rushed to get me in and out. Though there was complimentary coffee, it was not offered by the front desk lady. Which anymore is a service even nail salons offer, especially since I had to wait 15 min past my already pushed appt time. And call me snobby, but if I’m paying upwards of $ 50 for you to cut my hair, i want you to take time and make this a good experience.
We agreed on a style and then it started going further downhill.
She asked me «do you do your own hair coloring?»
I have several hair stylists in my family and all of them have told me «if a stylist asks you this, it means they have an issue with your hair.» Because stylists hate DIY’ers.
So that started my anxiety. She literally scoffed after I answered what kind of lightening product i use. I use what works for me, I take care of my hair and its DEFINITELY not fried, or even close to damaged. She made me out to feel like a liar when I told her that the toner I use is Wella T-​18. Telling me i’m wrong because toners shouldn’t require developer to tone. Which is utterly false. I told her i was looking into people who would do my roots but many stylists for safety reasons won’t put bleach on the scalp. Which I understand. She then made me out to be a liar again, saying that she does it «weekly». Which I doubt because I’ve lived here for 6 years and i’ve seen very few people (if any) with platinum white hair. She offered, but wanted to charge me three times what it costs me to do it.
She had no right to destroy my self confidence and make me feel like I was a liar. The way she scoffed and bemoaned in the conversation put me so out of love with my platinum hair that I just slapped some henna over it and have regretted it ever since. I will not go back ever again. No one should have that right to shame you into hating what you do with your hair that you love.
After the hair cut I have her do my brows, I wanted them shaped up and cleaned up because I love my thicker, full brows. In a rush to get me out the door she thinned them WAY too much and didn’t clean up the top (my brows grow one direction so the top side is always kinda unruly). I hate thin brows, I hate that they had no shape what so ever other than two stupid isosceles triangles. No after care to reduce redness, just sent me to the front register as I pretended to be happy about my hair cut while I felt completely raw.
I didn’t want to complain, I just wanted to go to my car and cry because my identity had been shamed and scoffed at.

Great salon. Very friendly. Has a kids room for my kids so I don’t have to pay for a babysitter. I love this place. You truly feel pampered and relaxed. And you walk out looking like a million bucks!

My hair was butchered after trying this place out. The girl who cut it made it 3″ too short, cut it very blunt without texturing or layering, it was longer on one side, and there was a lot of pieces longer than the rest. I have curly hair & she cut it while it was curly & kept brushing and blow drying it which makes curly hair poof like crazy. When I left I figures it looked bad bc of how she styled it so when I got home & tried fixing it myself I horrified to see how bad of a cut it was. The next day I went to On The Green Salon & they did their best to make it look decent. My hair is now very short with insanely short bangs. I guess I’ll be growing it out this summer.

Like anyone going to a new hair salon, I was nervous, even though I was just getting an updo! However, I was so completely satisfied! My hair stylist was quick, prompt, friendly, and amazing with my hair.
The prices are great and I am excited to come back and actually get a hair cut and some high and low lights!