US Post Office

Service can be summed up in one word. Impersonal. Asked if I could pick up a package that arrived and they simply said. No. You have to wait until the next day. That was it.
Next.

This is probably the worst post office I’ve ever been to. They forgot to give me the stamps that I had purchased and charged me for packaging that I brought in myself. When I went back inside to get the stamps and a refund for the packaging, they refused to give me my money back for the packaging, saying that they had no proof that I hadn’t actually bought it. It was only around $ 6, but it’s kind of the principle of the thing. The employees seemed very disgruntled and were completely unhelpful. Hope to never return to this location again.

OMG
They are sooooooo RUDE! They look like someone owe them money! TERRIBLE HORRIBLE service!

Not gonna say much, but… YOU LUCKED OUT!!! if this is your local United States Postal Service (USPS).

I finally resolved, today, to stop returning to this post office. The staff I have encountered range from impersonal to rude — when they ask you (verbally) if your package contains any liquids, perishables, fragile items, etc., and you say «no», you should not have to endure being *barked* at to «answer the question on the screen, not to me».
They also sell really poor quality (and overpriced) mailing tape, which they now force you to buy if the package you are trying to mail has even the smallest amount of duct tape (they said they wouldn’t mail my package otherwise). This is *not* an *official* policy that I can find on the usps website (although it is listed in the holiday mailing tips). I understand that it’s not ideal from their perspective, but it was an emergency and I ran of mailing tape. I have previously mailed packages with duct tape at this post office and others without issue, so it seems to me that this «policy» of theirs is more of an excuse to sell their terrible quality mailing tape.
As if that weren’t enough, when I asked to mail my re-​taped package in «the cheapest way possible», they tried to mail it express instead of priority. Ridiculous.
If you can, go anywhere else.

The people here are (generally) nice, although they all seems really unhappy with their jobs.
The service is slow, slow, slow. In general, it’s understaffed and the people are lazy because they hate their jobs. There will oftentimes be a line of twenty people long needing to ship something and one-​two people on deck with a third person standing there refusing to take anyone unless they are picking up/​want stamps.
Pro-​tip: WUSTL’s post office is a few blocks up the road. Go south up on Big Bend, take a left into Snow Drive, the building is in a building to the left of where you enter. Park furtively in the parking garage, they won’t catch you in ten minutes. There’s hardly ever a line and the people there love their jobs.

I’ve had two experiences with this post office. Neither good.
First: I mailed a huge package from California to St.Louis. After two months or so I still hadn’t received anything. I called the office multiple times looking for my package, no one knew anything. Then a few weeks later I get a sticky note on my apartment building saying the package will be shipped back to the sender in a few days. Keep in mind, I had not received ANY SORT of delivery or attempt-​of-​delivery notification before this.
Second: I was expecting a package on a Saturday, that I NEEDED to get on that saturday, but the sender messed up the delivery address. So I really just needed them to hold the package for me so I could come pick it up, because obviously it wasn’t getting where it was supposed to go. I got told multiple times there was nothing they could do, there was nothing I could do, there was nothing the sender could do, there was no amount of money I could pay to change anything, the package was just gonna get delivered to the wrong place on Saturday. No suggestions. No help. I literally got hung up on. Seriously? I’m pretty sure it saves them money to not ship that package the rest of the way. Then I called the smaller post office that University City was going to deliver my package to, that was going to finally deliver the package to the wrong address. I got told «sure, no problem, we’ll hold it for you.» The whole conversation took 3 seconds.
Not sure what kind of business they’re trying to run where their customers have absolutely no control over their mail, but they won’t be getting any sort of business out of me if I can help it. If most of their offices are like this one, no wonder the USPS is having issues.

I’m so glad this is the post office that’s closest to my home now! I love it!
The people are super friendly, the on street metered parking isn’t that bad, and I almost never have to wait for long!
I also love how many stamps they carry. I recently got the harry potter stamps! HARRY POTTER STAMPS = FANTASTIC! I write a lot of letters to my friends so it’s nice having stamps around. I also don’t like the boring forever stamps (bells, flags etc) so having a place that sells me harry potter or pixar stamps is really awesome.
I needed to mail a letter to china (one of my college friends is living there) and I didn’t know what sort of stamp to get. The person behind the desk was really nice and told me I needed to write the address in english (even if it was already in chinese) and that they sold international one-​rate stamps. I bought some and they’re ROUND, like the earth.
I know, I’m way too excited about stamps, but it is what it is!

See my other review for the Big Bend branch.
In and out in 15 seconds.
Parking very confusing !!! Is that a Handicapped spot or not?

I live in U City and generally I am a big U City booster, but this post office is the worst. I have been told it’s a training center, but Sweet Jesus, I hope not. Ever seen the movie Brazil? It’s just like that, every comic parody of the unhappy post office employee can be found here at the front desk along with long lines and busted machines that never seem to work. To make matters worse, the line in front of you often can be filled with WU foreign student mailing home stuff and requiring a dizzy list of paperwork, that often is not in order. My advice, either use the Richmond Heights office or the Clayton office.

I know. Five stars for a post office seems kinda crazy, but I swear, I was delighted by my visit to the U. City post office (which sounds incredibly lame, but it’s true).
I can easily walk to this post office from home and it’s in the U. City Loop. Stars for convenience.
They have a lovely variety of stamps (unlike Kirkwood’s «would you like flags or bells?» selection). Stars for decent merchandise.
The fella working the counter was really pleasant and wished me a great evening, even though it was only 9am… but hey, he smiled and acknowledged that I exist, so stars for that!
Short lines. Thank you, Jeebus.
They’ve got all the post-​officey things they should, plus these postal workers don’t seem… well… *postal*. It’s a nice chance of pace.