Tip Top Nails

Ok, so… my prior post where I gave 4 stars has now been reduced to 1 and they’ve lost a 6yr client. I had never experienced this level of service here and was very disappointed. Now, while I realize that I was a walk in vs having an appt, each customer should still be treated with respect. My regular tech had an appt, so she had someone else, Two/​To, work on me. Things started great, my pedi was wonderful. Then she told me that she couldn’t do my mani and someone else would, but she didn’t know who. I then sat there in the pedi chair waiting 30 min for no one to ever come. I got up, expressed my disappointment, paid for the pedi and left. I’ll find somewhere else to go.

I’m thinking that most of us who go for a pedicure expect to unwind a bit during the outing. Well, if you are after that or a great pedi, you might want to try another place.
Normally, I ask for Tina who is awesome. But my friend and I did a walk in and Tina was busy.
Horrible experience here yesterday — just horrible. The woman who did my pedi gave me the high pressure up-​sell the entire time I was in the pedi chair — and she wouldn’t drop it when I politely declined a service. She wouldn’t take «no» for an answer. (Strike number 1)
Ex-​haust-​ing, actually.
The pedi she gave me was and is terrible– she paid very little attention to anything once I said no thank you to the manicure she was offering. It’s like she couldn’t get finished soon enough to move on to the next customer.
Did I mention there was no one else waiting? Yep.
But here’s the worst: she was just a downright mean-​spirited person… As witnessed by the screaming match she initiated with another tech Lisa while she was finishing up my pedi. This was all over where I had to sit while my nails dried. The place was empty except for one person getting a mani with Tina, and when that’s the case, their standard habit is to allow you to remain next to the party you arrived with if you came with one other person.
Not a big deal for me to move, but this lady just started harping at the other nail tech Lisa when she suggested that I stay where I was until both my friend and I were both finished and ready to move to the drying station.
I tried to calm the woman down — basically just so she would stop screaming– but she was too far gone. She started it and wouldn’t let it drop.
She kept screaming at the other tech — it was like I didn’t even exist. Such BAD customer service! I moved to the drying station quickly so she would stop but she wouldn’t let it go. She kept going back to argue with the other tech.

I’ve gone here twice and both times my nails have broken within days. I’ve never experienced this with any nail salon I’ve visited. Forty dollars wasted and they refuse to refund my money (I still have the receipt with the date and time so they know I’m not trying to scam them) and they won’t fix them for free. I’ll never go there again. I specifically downloaded this app to write a review because I was so disappointed and I don’t want anyone else wasting their money like I did.

Asked for a color change on my toes and was treated with attitude and then I was over charged. Won’t ever be back.

I read the other reviews and was a bit hesitant to go but because of its location on the mall I gave it a try, all I can say is GROSS. The place is dirty, unsanitary tools, rude people working there. I went in for a gel manicure but quickly changed my mind and only got my gel off

Tools are unsanitary, staff is rude, prices are too much for the amount of time spent and quality.
Salon looks like it hasn’t been cleaned in some time also.

Extremely bad place! I went there to have ny nailpolish removed, have my nails filed and then colored. When i asked the man working there to better clean the edges of my nails with acetone he went furious and said it was part of a manicure. He was very rude and the other girls started gigling and talking in chinese. Plus the color choice sucks. Dont go there.

ABSOLUTELY AWFUL. Under no circumstances should you go here; they froze and burned my feet, chipped my nail, and managed to get polish halfway up my toes. My pet peeve about nail salons is when they stop caring about you after you’ve paid– and they didn’t even bother to remove the tissues they used as toe separators or foam flip flops while I sat at the drying table (where the fans and UV lights were broken). The two other people I went with experienced similar service. Just, don’t do it. Don’t.

I went there for a gel mani and the girl did a terrible job. When I got home my thumbs were still tacky and starting to come off. Then she charged me an unbelievable $ 40 for a gel mani!$$! I went back after a few days to have them redo my mani since it was already coming off, but the girl would only redo my thumbs. The rest if the mani came off the next day or so. Complete waste of money.

Stickin my neck out here to warn all y’all not to get your nails done here.
The ladies are pretty nice, but stupid (sorry bout it).
It is definitely unsanitary — the tools they were using on my feet for my pedi did not come out of a sterizlied washer — they were in some little pencil box that they threw around the shop from client to client. Gotta clean that s**t people after every customer! They did wear gloves, but that didn’t do much more than keep their hands clean and safe, nevermind my tooties.
Some girl walked in and wanted a quick mani. The nail lady heping her had started my friend and I in spa chairs for a pedi. The nail tech quickly did the other girl’s mani and left her there to dry and came over to us. The other girl had not even paid before she was shooed out and told her nails were «dry and be careful not to touch anything»… they forgot to get her payment for her treatment.
Then while my friend and I were getting our pedi, someone walked in and wanted their eyebrows done. They had to wait because there were two of us getting our feet done and only two techs. When the one tech broke away to do the girl’s eyebrows, she didn’t even take her into a back room! The chair she had been waiting in, the tech walked up to smathered the hot wax on her right there and just sloppily did her brows. Usually you have a bed and a curtain for the patient at the very least!
The paint job is good, but I was paranoid I would wake up with fungus on my feet or an ingrown nail. Don’t go here — even if you’re in a pinch.

There is one lady that works here who does a seriously amazing job, everyone else is just average (or below average) nail technicians. If you are going to go here, you want to get Linda.
Linda is amazing at her job and does the best pedicures! I always walk away from a pedicure with such happy feet. She is great at scrubbing off that dead skin, massaging the feet and lower legs, and painting toes. The manicures are just average in my opinion.
Overall, the service is pretty poor. The employees ignore you for the entire procedure, which I dont mind because I am not a fan of making small talk (unless it’s with Linda!). They also are constantly talking with each other in their own language, which make some people uncomfortable… again, I didn’t mind it.
I really dislike is how they use a rude tone of voice when talking to you, and pressure you into getting other services or other nail polish colors. Not a fan of rudeness. Additionally, the place doesn’t feel super sanitary. Linda demonstrates hygienic practices (i.e. sterilizing instruments, etc); but I feel like none of the other technicians are very sanitary.

I should’ve listened to Unilocal.This place is unsanitary, and I now have the worst manicure I’ve ever had. My nail technician was borderline rude, and didn’t have a clue what she was doing. She caused my cuticles to bleed in several different places, then rudely told me to go wash my hands. She also made my best friend’s nails look like crap. I would honestly never return to this location.
Also, if you’re looking to get some type of infection, this is the place. All of the tools I saw one technician use came straight out of her pocket, and she peeled some crusty, skin-​like stuff off of them first. Gross. Also, the cleaning of the pedicure basin consisted of them spraying it with Lysol twice, and spraying it with what looked like cold water for a few seconds.
Awesome.

I walked by this place and the first thing they tried to do was convince me to get a pedicure by insulting my feet. It had been a month or so and I figured why not, so I decided to give this place a chance anyway… bad idea.
Although they did a decent job of painting my nails, I did not really like the service. The lady I was with tried to keep adding additional services to my bill (which I really did not mind because she only tried a couple of times). However, she did inform me I was also in dire need of a pedicure and an eyebrow wax. (I had just gotten my eyebrows threaded two days before, so I’m sure she wasn’t trying to do me a favor).
The lady I had took her time and did everything well. However, their attitude and service made me feel uncomfortable. The entire time, she talked to her colleague in another language I could not understand. I am multilingual and completely understand if it is easier to communicate in one language over the other, but ignoring me the entire time? In summary I would say they do a decent job but their service could greatly be improved.

Only gave the 2 stars because they were sooo nice. Not the best Paint job I’ve had. I think my chipped nails looked better! The selection of colors etc. was WACK! Glad I’m an LA girl now!

NO NO NO. Do not go here. EVER. Under any circumstance. This place needs to be shut down. I stopped in here for a manicure & pedicure one day because I had time. It is not my usual place that I go to for this, but I figured I would try it. First off, I went on a Friday night and it wasn’t terribly crowded but they had a good rush yet pleanty of staff to help.
I was not greeted at all or even given a friendly smile. Just simply a «what you need?» When I took more than 30 seconds to decide my nail color, the lady got very snippy and said, «please sit» so I felt forced to choose a color I didn’t really want. The pedicure itself was terrible. NO massage whatsoever and from my normal experience at other similar nail salons, they seemed to be skipping steps I usually am accustomed to. She finished in under 15 minutes for $ 25 dollar pedicure. Not acceptable.
Onto the manicure which was equally horrendous. It probably took her 6 minutes and was not pleased. In all, I spent $ 45 and got a VERY low quality service.
On top of these things, the lady kept pressuring me to add on other services like an eyebrow wax, which I just had done elsewhere, and she looked annoyed when I turned her down. She also tried to get small upcharges added on and when I refused she just shook her head.
These are not qualities I look for in a good nail salon, so unless you want rude, pushy, low quality workers, spend your money elsewhere.