we moved into the orchard village apt in St. Louis, MO. Our experience from day one has been horrible. The apartment was not ready by our move in date. No one informed us of this. It wasn’t until we called 5 days prior to move in that we were even told. We had to reschedule our truck rental, pay for extra days at our old place, find new people to help us. Needless to say, extremely inconvenient! We show up to move in and the place is still incomplete! We were told it would be completed by Tuesday at the latest. This was on Sunday. It is now 10 days later and we haven’t heard a word on when our place would be finished. Upon moving we discovered numerous other items that were not mentioned to us that needed repairs. 2 days into living here our kitchen sink started leaking, the washing machine started leaking, the ac wasn’t working, the towel rack fell off the bathroom wall, the trim started falling off, the paint started bubbling up, and the list goes on and on. We have gone to the leasing office nearly everyday for information, and all they do is tell us we need to speak to the property manager, who is never there. They shake their heads and tell us they can’t believe this is happening and tell us we should be compensated in some way for the inconvenience but apparently«corporate» does not agree. They, michaelson realty, thinks its ok for their property managers to conduct business this way. Giving us the run-around, forcing us to pay for an incomplete, misrepresented product. All we wanted was to be treated fairly. Be careful doing business with these criminals. Taking money from hardworking families and not taking responsibility for their mistakes!!! I hate our new place and cannot wait until our lease is up.
Michelle S.
Classificação do local: 1 Keller, TX
Michelson Communities One of the worst communities to live in if you have a disability. They do not care about disabled folks. The Vineyard one of their properties is 15 yrs old and they have not upgraded the heating units and so they are not efficient you have to crank it up to 76 just to get it at 72 otherwise it drops to 67 in the apt this also makes for high bills and when you have a disease like Parkinson’s this can be deadly .They also upgraded the apt to hardwood floors which are dangerous to some with Parkinson. They have a air tight clause you can not break a lease without severe financial hardship that are expensive .This was all brought to their attention and the request was since they could not comply to the ADAFHA Reasonable accommodation to improve the heating and the lack of carpet was tough .We do not have to comply they did say if you want carpet you put it in and as far as the heating though the mindset was we do not care we want to make it hard on you because we are the big business and you are the little person and Texas is landlord friendly … So if you have a disability beware they are outdated apts with high rent and they just do not care .The newer ones some are ADA compliant look for them … Also the electric is sky high and the water is also sky high I am supposedly using more water here in a 2 bedroom that I did in my 4 bedroom house with a yard to water