Had appointment scheduled for 1:30, arrived early as requested — waiting until 2:11 pm was never seen by anyone, no «sorry we are running late», no «would like like to reschedule» no communication at all. They had taken my Driver’s license and insurance card, so I had to retrieve them before leaving. I explained I could wait no longer — and needed my cards back — I got them back, the person handing to me said not one word. As unprofessional as unprosessional can be. You’d rather go blind than rely on these people.
Dustin O.
Classificação do local: 5 St Charles, MO
To preface this… I was born practically blind. You know that big«E» on the chart? Well that looks basically like a black fluff ball without my glasses or contacts… So needless to say I’ve been to my fair share of eye doctor appointments. I’ve been going to the same one most of my life, the one that diagnosed me when I was 15 months old. I was very attached to her, and her to me(since I was her first baby patient). Sadly, she went into only doing eye surgery, so I’ve been bounced around from one optomistrist to another for quite a few years. I’ve never found anyone who can really understand my eyes, and give them and I the proper attention they deserve. To get my vision dialed in, it usually takes quite a few attempts and corrections. This was my first try with Dr. Jessica Carson, and boy oh boy I was amazed. She was the best I have found since my first one. She took over an hour on my first appointment and really dialed the machine in. She didn’t get annoyed with me when I would ask her to go back and forth several times when they were very close. When she finally got the lab to make my contacts exactly as she requested I can see as good as I ever could. I would recommend anyone to go see Dr. Carson in a heart beat. Not only is she great at what she does, but she is also very patient and friendly.