Seasons Spa And Salon

Just started coming here for laser hair removal and I couldn’t be happier with my results already!

Love the new owners!!! I have been to many salons in the St. Louis area and this is definitely one of my favorites!!! Great staff and very friendly and helpful!!!

I must say I have come here on several occasions for the best pedicure in St. Louis I think. I haven’t been here in a while but I have always felt very welcomed and enjoyed the atmosphere. Its a bit pricey but fully worth the pedicure services. I’ve also gotten a manicure here which is pretty basic. But the pedicure I recommend, the rooms are relaxing and calming. I really would love to make a visit again soon.
I don’t know what the haters are saying.

I entered a verbal agreement with Janet the owner to sell my product in her salon. After 10 months of sales I was paid a fraction of what I was owed. She told me my product must have been either stolen or the money stolen. She promised to resolve the issue with me and now is unavailable when I call, her voicemail is full and won’t return my phone calls. Extremely disappointed in the unprofessional conduct she has displayed and would never recommend this salon to anyone while it is under her ownership.

I was part of a wedding party that came to Seasons Spa and Salon for updos. Donna was the stylist who did my hair, and it was the WORST experience I have ever had at a salon. She didn’t know what she was doing, she stabbed me in the head with hairpins repeatedly, she blamed my hair for her own incompetence, and finally she had an emotional breakdown and gave up mid-​hairdo. The other stylist had to come to the rescue to salvage the mess. It was SO unprofessional, and on top of that, it was outrageously expensive.
I tried to approach the salon privately and calmly by sending a letter detailing my experience, but I received no response. Then I commented on the photo Seasons posted of me as a «happy customer» on the business’s Facebook page, and the administrator took down my comment and locked it from new comments. Obviously, Seasons knows I had a bad experience and just doesn’t care.
Do yourself a favor and just go to a different salon. I certainly wish I had.

Had a Groupon for full highlights, cut & style. Had to pay extra $ 20 for developer which I thought that was part of the process. Highlights look good but have received better cut at Fantastic Sam’s. I expected better given the prices they charge

This post is a rebuttal to Mandie Browns post. Mandie was ask to leave because of her behavior at Seasons. I don’t want to get into any specifics but under minding management and other employees is not want we want at Seasons. It was just better for everyone that she found another place of employment. I wish her all the luck in the world and much happiness in her new salon.

Buyers Beware; I went in for a consultation so I knew how much it would be before I got my hair highlighted and cut. I was told it would be $ 70 so I made a appointment and had a groupon worth $ 149 of service for the cut and hightlights. To my surprise I got my hair done with the groupon and still had a balance of $ 60. No one could explain the balance of why it cost so much. I was tired of dealing with ignored hair stylist and paid my balance so I could go. I got home straighten my hair and noticed the girl clearly can’t cut a straight line on the back:(. I WOULDN’T RECOMMEND THIS PLACE TO ANYONE.

I would have given no stars at all if that was a possibility.
I was at this salon for a facial which was long due. Little i knew that i would rather receive this racist treatment.
The aesthetician «Melissa» asked me the moment i entered, to fill some paperwork. and asked me if i am ok with filling it in English. I was a little taken back by her snarky comment so i politely asked what makes you think i would not
which she replied you are an Indian and lots of Indians are not, who have recently moved here.
Lady i am a technical grad and work with a big MNC, you better keep your racist opinions to yourself.
I was like what are you even talking about, English has been my second language since i was 3 and i find your comment a little rude that you have been generalizing me. Now instead of apologizing the lady is giving me attitude and said well if you think I am rude I am not going to give you a facial… Whoaaaaaah
I was there to pamper myself and hellooooo i am a paying customer, I do not need your generalized comments and opinions about my origin to spoil my weekend.
I am never mean to people until they piss me off but this was just too much. Certainly i am not going back and would not recommend this place to non-​whites, because you are not going to be treated with respect otherwise.
I am super upset and never ever going again.

Beware Groupon clients!!! I recently purchased a groupon for my daughter for haircut and partial highlights. My daughter has light brown hair and asked for subtle highlights, as if they were natural from the sun. She was very unhappy in how blonde she was. I told her to call them and ask to have some low-​lights put in… thinking like any other professional salon, they would stand by their service. She was told it would cost $ 7/foil…that likely would have cost close to $ 100!!! I called because I could not believe a professional salon would not stand by their service, and I was told it was because she was a Groupon customer, normally they would. I couldn’t believe it… they actually told me they treat Groupon clients differently!!! Isn’t the point of a «new client» groupon to try and bring new service to the salon? Sorry Seasons, this client won’t be returning… we’ll stick to Ginger Bay and be sure to let all of our friends know of your policy.
They did offer to put a toner on her hair at no cost… it has softened the color some, but my daughter is still not completely satisfied.

I bought a Groupon for a microdermabrasion and facial. West did a good job. I think there is a limit to how effective one microderm can be, but I was happy with my skin’s smoothness afterwards. They were prompt and it seemed like a nice place to get treatments. I left happy.

I called on a Saturday late afternoon, not knowing that they closed at 5 pm, and someone actually answered the phone. The lady was rude and talked down to me. If your business closes at a certain time, you should have a machine/​voice mail that kicks on at exactly that time telling me that they are closed. I certainly won’t be calling on Monday to give them a try.

I’ve never received any services from the salon, but the spa is outstanding! I moved to St Louis two years ago from New York and have been desperately seeking a great esthetician. I started seeing West once a month in October and my skin has never been better! She does a great job, the spa is very clean, and the prices are great (they also offer package deals on any of the services which saves about ¹⁄₃).

I went here using Groupon. Truly the worst massage I’ve ever had. Not only did I repeatedly tell her she could use more pressure (didn’t work), but her pressure points, and attention to standard areas were completely different than any other massage I’ve had. Wouldn’t even recommend at ½ off discounted rate that Groupon offers. Wahhhh

I came back today with my mom and sister for our packages, and I have to update my review. Most service professionals out there these days know that Unilocal exists, whether by personal usage or by proxy, but I find it to be outstanding customer service when they not only take into consideration the reviews, but fine-​tune any issues previously mentioned.
I started out with a facial, which I haven’t had in years. I’m self-​conscious about my skin, and I appreciate it immensely when estheticians are not only considerate but are able to offer helpful tips without making me all defensive. For the life of me I can’t remember my esthetician’s name (when I find her card, I’ll update this), but she was a gem. She gave me several ideas of things I can do at home, and only mildly pushed products at the end (major pet peeve, but I know it’s part of the job, so whatevs).
After my facial, I had a massage with Ashley again. Whenever my sister, mom and I came in, she thanked me for my previous review I’d left on here. THEN she brought us all water while we were filling out our paperwork. Silly that I comment on this? NO. Because that was the one suggestion I’d mentioned in the past. By editing this one tiny process, my opinion of Ashley leapt off the charts. She did everything right the first time, but acknowledging something so small sold it. The devil is really in the details. As for the massage, I know I fell asleep at least 2 or 3 times. Whoops. Just that good.
But no matter all of this, it was my mom’s opinion that I wanted. After all, it was her first massage and I wanted it to be a good experience (hence trial run in Oct). Winner winner chicken dinner! Mom was exceedingly pleased, as was my sister.
So, thanks again, Ashley, for being a charm. Your service is stellar, and I highly recommend her to anyone looking for a little relaxation. Also, they’re running some great holiday specials right now!

I was trying to wait to write this review and see if they would try and fix my experience but … they clearly don’t care.
It’s a long sad story but I had to find a new esthetician after about 9 years and was super scared to do so after having some horrific experiences prior to my last gal — well I should have been scared.
After reading the reviews on Unilocal –I made an appt with Kristina for brows lip and bikini wax ! The appointment started out fabulous — she did a great job on my brows and lip — super detailed and made sure there was no wax left on my face etc … i didn’t even break out … which is why the next part saddens me even more (the next part gets a little TMI so quit reading now if you don’t want to know)…
Clearly the gal doesn’t like giving bikini waxes — it was like she was a totally different person — frantically applying and ripping off the wax like her hand was gonna be set on fire. At one point I say to her — boy this wax is getting a little hot and she says … oh it’s always the same temperature — some places are just more sensitive. hmmmm. I’ve had bikini waxes before and I’ve never heard that but I trusted her and I should have known better. She finishes and I pay for my service and tip her and leave.
on the way to the car — I realize I have wax stuck in places that really should not have wax stuck and it’s sticking to my clothes etc.
I get home and realize there is also a very warm almost hot feeling where there shouldn’t be but they are already closed and I’m leaving for LA first thing in the morning.
I get up the next day and clearly realize that the girl had BURNED ME !! and this is a place you don’t want to be burned !!! I could barely walk the next day — then it blistered a bit … I know TMI but really !!!
So I get home from LA and working and I call Seasons to tell them what happened. A gal calls me back fairly quickly and I tell her what happened and she basically tells me she doesn’t believe me and that they have never had a complaint on Kristina before. Then she tells me to use Neosporin and that someone will call me back. Doesn’t offer another service or a refund or anything… and guess what that was 3 days ago … no call !!
I give Kristina 3 stars for they eyebrow wax. the bikini wax and the rest of the staff gets NEGATIVE STARS… and I won’t be back.

Well I got my Groupon on (2 of them) here today.
I got a massage, facial, and waxing done. The Brazilian straightening process looks interesting and the consultation was from a very sweet woman. She even wanted to see some wedding pictures I had on my phone. THAT is devotion to the customer. :) For the curious: $ 300 for a process that will hold for 3 months. Worth it? Only if the frizz here has caused you all but to weep. I am considering it. In Michigan I would not. Oh Humidity thou art my bane!
Interior: I really liked the huge water fountain in the mini waiting area for facials/​massages. It was very relaxing. They served water in sherry glasses but I would have prefer something I might not knock over as I am a klutz. Plus I enjoy more then just 3 sips of water, especially after a massage. Elegant= yes (?) Functional= no (!.)
Service: Everyone was very nice. I especially liked my Esthetician Kristina Murray. She was an exceptionally nice person and I had an easy laugh with her. A very pleasant facial experience. She also waxed my eyebrows and did a great job. Very thorough, unlike my luck of late.
Massage: Soothing environment but I will be going back to my regular masseuse. Although she was a very nice person also.
Problems:
1) I hate having products pushed on me. Now I feel it is not the fault of the people that work there but rather the person who runs the place that forces their employees to push products on to the client. None of the employee’s said anything but the clear desperation to sell me a product felt like I ran into a group of people from Amway and they were all trying to sell me products. Facial cleanser, Facial cream, hair oil, conditioner, etc. It cheapens the experience.
2) When I called I told them it was my 1^st appointment & I was hoping to fit into for a last minute appointment. Graciously they found time for me but, silly me, I didn’t look at a clock when I was talking on the phone. Obviously the person on the phone did and scheduled me for an appointment 17 minutes from when I hung up the phone. Thus started the running maniac around the house like a. hum. maniac. getting it together to run out the door. I JUST made it on time but then I get handed 2 pages of very thorough paperwork. Now 10 minutes or more goes into filling all this out. This cuts into my time for my facial and my massage. So EVERYTHING was rushed. That was not pleasant but hey it is a great great deal so I don’t worry about it. I tip the usual 20% because they were good people, doing their thing.
TLDR:
What a nice thing it would have been for the person scheduling the appointment to say that there would be 2 pages of paperwork to fill out so maybe we should start my appointment at least at 11:15 or 11:30 (extra time so not to cut into my scheduled sessions so I am not rushed to each person.) Such a small thing would have improved my whole experience there.
So it feels like half a good experience. RUSH RUSH RUSH and then BUY BUY BUY (products are encouraged with a fevered vigor) is never great when you are trying to relax.
I enjoyed the facial the most. I might give her another try at that. Kristina did a great job on my eyebrows.

I’ve only been for waxing, so I can’t review any other services… BUT… when an eyebrow wax is Unilocal review-​worthy, it’s a winner in my book. I’m a diehard fan of Ilona at Skin Fantastik in SF… which doesn’t do me much good now that I’ve relocated.
I’m picky about my brows… no, not picky. Particular. Yes, particular. They’re curly… they’re thick… they’ve got a mind of their own (or, rather, IT has a mind of ITS own.) I don’t have high expectations except that I want them to be, oh, y’know… perfect. Kristina has managed to TAME THE BEASTS that are my brows. She trims, she plucks, she makes ‘em look normal. Yay! They tend to get a bit more unmanageable in between than I’m used to, but I think part of it is that I can’t run over and get ‘em done on a lunchbreak like I used to… so the time in between’s a bit longer. But they are open late during the week, and that’s definitely a plus.

One Word: Kate.
I’ve been going to Kate for about 4 years now and I couldn’t imagine letting anyone else come near my hair. She is young, totally in-​style, and always knows exactly what I want, usually even before I do.
She cuts amazing bangs. Last time, I walked in and said, «Give me Zooey Deschanel hair» and she knew exactly what I meant. Love her.
Totally worth the drive to South County. Go see Kate. Tell her Kara sent you ;)

You don’t expect to find a place like this in Ronnie’s Plaza next to the House of Rock of all things, but I swear, it’s actually a really great spa.
I have been getting my eyebrows done by Kristina for years and she does a fabulous job. I have actually had people compliment my eyebrows, tell me I look like I’ve lost weight, and just say, wow, you are looking fantastic, what’s different? just because I had my eyebrows done by Kristina. I can’t build her up enough. She also does facials and is wonderful for those as well.
They specialize in all kinds of massages as well, including pregnancy massages which, I have heard, are a wonderful experience for any pregnant lady. Also, they have incredibly clean facilities. I don’t even mind getting pedicures here, and trust me, I am easily skeeved by anything involving feet. I can’t say I have used the hair salon services since I am quite in love with my hair guy at Preston Salon, but everything else I have had here was great.
It is not cheap, but you are dealing with your face and your body… if you are going to pamper yourself you might as well go where you know you will have a positive experience. Some things are worth forking over a little extra cash.