Planet Fitness – St. Louis

Never join this gym! Their advertising is false, their membership is longer than stated, and unless you send a «Certified Letter» your membership will be renewed (they say you can come in person but when I did so they didn’t honor that).
So here are the details. Membership is $ 10 a month but there is a «hidden fee» so your membership is more than $ 10 when annualized. There is also tax but I can’t find any laws in MO for taxing membership so I suspect this is just profit from the company. (Note: Most gyms don’t charge this tax but I did find a couple of others that did so pick a reputable gym that doesn’t advertise one price and then charge you another… if they do, walk out without another word).
A 1-​year membership is exactly that, 1 year. You start on Jan 1 and your membership expires on Dec 3…1 year. NO, Planet Fitness charges you for the following January as well so, in effect, they are getting 13 months of membership from you. You can argue but there is a $ 58 charge to «cancel» if you don’t want to pay that 13^th month. Just another Nickle & Dime tactic to get your money.
Knowing my membership was to expire and following the terms of my contract, I personally went into the gym on ¹²⁄₂₄ and told them I would not be renewing my membership. Kim (the employee with a name tag that said, «Kim») told me that I would have to pay a $ 58 fee to cancel. I explained I wasn’t canceling, just informing them that would not be renewing. This confused her (I suppose no one had ever cancelled?) and she said I would have to come back on Jan 24 to end my membership. I tried to explain that my contract said I have to give 30 days notice, in person or via certified letter, so I was following my contract. She claimed it wasn’t in their contracts but was unable to pull up my contact because «it isn’t in our system». She then called Brian (no idea who he is) on the phone who only confused her more. At the end, I explained that I wasn’t cancelled, only informing them of my intent not to renew and would dispute any further charges if they attempted to charge or auto-​renew my membership.
On Jan 19 I was charged again and when I called the gym I spoke with Ashley who denied a Kim ever worked there… never good to start off lying to customers, especially ones that keep records of shady operations like this one. Again, she stated that I would be charged $ 58 to cancel my membership (note the theme of trying to collect $ 58 every time the customer mentions they don’t want to renew) and I explained I wasn’t «cancelling» just not renewing my membership. Ashley used the same line of reasoning that includes a 13 month calendar so I would have to pay for January even though I paid last year (she denied this, my bank statement says otherwise) and I could then come in personally or send a certified letter to end my membership and avoid auto-​renewal.
I will send the certified letter but you can bet I will also contact the MO AG office as well as the local BBB to complain.
Again, avoid this gym, their staff, and their heavy handed contract policies. Their approach is that given their membership is such a low dollar amount, most people won’t fight it and just keep paying… they guessed wrong with me.

I’m loving it, I need to get some weight off and I am able to do it cheaper and without the pressure of people judging me. Also this is a clean facility. I hope to lose 40 lbs plus in 2 months, and planet fitness is the perfect place for me.

I was a member of this Planet Fitness location for a little over a year, before cancelling. I wasn’t unhappy with the gym itself … not really. So, why did I cancel, you ask? I wanted more. Yes … more. I want classes. The rows of cardio equipment and weights only approach, just doesn’t do it for me. I need to shake it up more. Now, if Planet were to offer classes (Body Pump, Zumba, etc.), and if they were to offer more than three types of cardio machine (bikes, treadmills, and ellipticals) they may very well be the best gym in the St. Louis area. However, they do not, so they aren’t, and I’m moving on.
The gym is very clean. It doesn’t smell. It could use more circulation and fans. The huge overhead fan is nice, but everyone wants a machine beneath it, which inevitably leads to those machines being a bit overused and louder/​more worn than those falling outside of the giant fan’s reach. Frustrating.
Also, the ipod/​iphone jack being built into the machines is a novel idea, but the jacks are all built for the iphones before the lightning jack cords became the norm, so they really need to upgrade there.
Overall, if you want a clean gym for about $ 10/​month, without classes, and with rows of a few types of cardio equipment, then this place is for you.

I have a PF membership in another state (NC) and during my visit to the StL area I was using CF in Arnold. Wow, how quickly the CF has gone down hill (unclean, older equipment, etc. etc.), so I decided to check out this PF off Grand. First thing I noticed was how CLEAN the entrance was and the floors were (even WITH) inclement weather outside. The equipment looks newer and the locker room was very nice. I have to mention how much I like the «private» stall changing areas that PF is known for. The staff was nice and professional as I inquired about possibly switching my membership. I wanted to leave this review because if you’re close enough to this PF and considering a membership, you will not be disappointed!

The Boyfriend and I have been researching different gyms for the last few months and for Christmas we both got money to actually join one of them. So technically, we are not those «Oh, it’s a new year so I’m going to join a gym for a month and then quit!» people. We just didn’t have the money to join until Santa helped us out.
We decided on Planet Fitness at Holly Hills & Grand. Now don’t laugh or poke fun at us — this is a good gym! I’ve been to Club Fitness and he used to work out at Gold’s and Bally’s — all three were just crowded, not that clean and the gym-​goers were annoying. And as a female, the last thing I want when going to the gym is having some creeper’s eyes glued to my chest. Or my butt. Or anywhere on me. (I’m no size 2, but regardless — it’s just rude and can make anyone self-​conscious.)
We went in to PF on Monday night to check it out and we were pleasantly surprised! As packed as it was, there was still plenty of cardio equipment open, as well as weight machines. The gym is HUGE. We got a tour from one of the staff (who was very well-​versed in everything PF) and were wowed by it all. They have treadmills, ellipticals, two different types of bikes, free weights, bars, ropes and stretch bands, every type of weight machine you can think of, a 20-​minute ab circuit, a 30-​minute weight/​cardio circuit, 24 large flat screen TVs in the cardio area (you can sync up to these via your headphones), tanning beds (flat and stand up), massage chairs, hydro therapy beds, total body enhancement booths, PIZZA MONDAYS (on the first Monday of each month, they bring in pizza — CRAZY), BAGEL TUESDAYS (on the first Tuesday of each month they bring in bagels in the morning — ALSO CRAZY), a friendly staff, FREE personal training to get you started or to ask any questions, etc. You can also make a one-​on-​one appointment with the trainer and they will create a customized plan for you to follow on your own at PF. (I’ve already signed up.) This is ALL INCLUDED.
On top of all of that, the bathrooms/​locker rooms are nicer than most fancy hotel bathrooms I’ve seen. And they are huge, so no bumping into each other to get to your locker (AHEM, Club Fitness on Hampton).
The Boyfriend and I signed up right after our tour — he did the $ 10 per month regular membership (includes everything but the «extras» — tanning, massage equipment, etc.) and I did the $ 20 per month Black Card membership (so I can use all the massage stuff, etc.). His is month to month; mine is for one year — but after that year, mine will go month to month.
We went last night for our first workout. We warmed up on the elliptical and then headed over to the 30-​minute circuit area. There are 10 steps and 10 weight machines — you alternate between each one for a minute on each with a 30 second resting period between each one. There is a red light/​green light system so you know when to switch and they give you different types of things to do on the steps to mix it up. There were a few others in the circuit when we started it and everyone was so friendly, giving each other tips for each machine/​step area. There was an abundance of paper towel rolls and cleaner spray to wipe the equipment down after using it (I noticed this around the whole gym too, which is nice) and everyone was good about switching places according to the red light/​green light system so the flow worked well. For someone who hasn’t worked out since Abraham Lincoln was President, this was a great workout!
The Boyfriend and I then went to use the massage chairs — now technically his membership doesn’t allow him to use the massage equipment but I got an extra token for him just so he could tell if he liked it or not. It was a good 15 – 20 minute massage and really helped after the workout. The Boyfriend liked it so much he is considering switching to the Black Card membership! (Duh.)
We also got free t-​shirts for joining (which will probably only be worn to the gym, but it’s still a nice gesture) and were told that when we come in, we just tell them our four digit gym number and they key it in — no fumbling with a scan card, etc.
The gym is very straightforward — there aren’t any classes (sorry Zumba lovers) and I definitely didn’t see any «lunks» or hear any grunting in the weight room area. There were people of all different shapes and sizes and no one was paying any attention to anyone else except themselves or whoever they came to the gym with. All in all, I felt totally comfortable and got a good workout in… as my sore body is telling me today.
I’m going back tomorrow. :)

Soooo much to say about this gym, which I was the duke of for about a week before skipping a single workout and then accidentally never going back.
There are a lot of good things about this gym. They supposedly cater to «real» people, both fatties and people who just want to go to the gym in a baggy t-​shirt and not waste time chugging muscle milk while grunting and flexing in a mirror.
Gyms for fatties like me are incredibly intimidating, and honestly, this gym wasn’t that much different. This place is still intimidating. But there were subtle little messages of support, like on the treadmills there are stickers that say «you belong» and stuff. Which kind of helps. Sort of.
They have tons of cardio machines so there was always what I wanted available, even during peak times, and they are open ²⁴⁄₇ during the week. The staff is friendly and accommodating. There is also tanning here, which… I refuse to tan at the gym, so whatever. I think this place is a little cramped, and I can never find a place to stretch. You’re still supposed to stretch before you workout, right? I’m not sure since I haven’t worked out since high school gym class.
Here are my questions/​complaints:
–This place is very cheap. You can get deals with practically no joining fee and like 10 bucks a month. But they charge an annual fee of like 30 or 40 bucks. Even though I fell for this, I really hate this practice. It’s not technically misleading, but it is though. I think they should just divide it out and charge the extra few bucks a month instead of the annual fee. It’s not like they lied about the fee or anything, I just don’t like this pricing structure. I think it is… shady. Even though it’s not. But it is. Even though it’s not.
–Why do they sell Mountain Dew here? I mean seriously. It’s like trying to give up masturbation while watching a porn.
–They claim to cater to fatties, but their complimentary «congratulations, you joined a gym, fatass» Planet Fitness shirts only came in sizes up to XL… At least that’s all they had when I joined. So is that supposed to be like saying, here, this is what you’re SUPPOSED to fit in if you come here every day? Although I guess I can’t complain about a free shirt. I hung it in my closet next to all the other clothes that don’t fit and are the reason I joined a gym.
–Why does the locker room always smell like someone just prepped for a colonoscopy in there? It’s awful.
–I wish they would put subtitles/​closed captioning on the TVs.
–They are always playing some Food Network cooking show on at least one of the TVs next to the machine I use. WHY??? TORTURE. Food Network is literally the last thing I want to watch while I’m sweating and having a heart attack at 2.0 on the treadmill.
Overall, I do like this gym. It’s small, but with tons of machines, has easy parking, good hours, and is cheap and basic. Overall nice staff, less intimidating than other gyms (maybe?), and slightly more motivating (maybe).
Ohhhh… And they say this place is a judgement-​free zone. Even though I don’t feel like it is, I like that they say that it is.
NO FLEX ZONE!!!

I love it there not overly crowded like other gyms. It would be nice if they had a kid room. But for the price I understand ;)

It’s hard to build on what others have said about this Planet Fitness. It’s much larger on the inside than it looks, and it’s chock full of machines, televisions, weights, etc.
I decided to join because I usually walk in Carondelet Park, but the weather doesn’t always accommodate my needs – stop it, Mother Nature! And when the Grant’s Trail bike path is full of Tour de France wannabes, it’s easier to hop on a stationery bike at PF and read a book. It’s completely affordable, the staff is friendly, and the space is clean and inviting. I dig it.

Gym gone simple.
And I love that.
Staff is pretty hands off, I wasn’t pressured to get their most expensive membership, and they are open 24 hours 4 days of the week. Note that they claim 24/​5, but that is actually not true as they are open 12am-​12am M-​Th only, with reduced hours Fri-​Sunday.
They have your typical machines… And they have a circuit area with green and red lights that let you know when to switch machines.
The cardio machines don’t have a lame 30 minute time limit which I appreciate as I usually do an hour or two on the treadmill with each visit.
I wish they had the wipes for the machines instead of spray and paper towels, but you can’t win them all.
What else? They have locks you can buy if you forget yours…

You can’t beat $ 10 a month! No gimmicks, clean workout areas, clean locker rooms, friendly staff!

The best of the low fee gyms by far! I agree with most of the other reviewers. Each location may have slightly different amenities, but they are all nice. Grand is my home location. It puts Snap, 24 Hour, Blast and Club Fitness to shame. And the tanning is level 3 and 4, not crappy level 1 beds. I like their sustainable Eco approach with the filtered drinking water, dryers, and donation days. The tootsie rolls and member appreciation days, no fee for guests, no fee for using another location. If you can’t afford $ 100+ per month for the premium pool/​sauna/​childcare, there is NO competition, try Planet Fitness!

My gym recently moved so I had to find a new one :(my old gym was a powerlifting/​cross fit type. Picture grunting and lots of weight dropping. Annoying sometimes but I still loved it. I was super apprehensive about changing gyms.
But now I LOVE THIS GYM! That being said, I’ve been working out since I was 15 and know all the equipment etc. For a newbie who they say they are catering to it might be a little harder because they sign you up and send you on your way. In their defense you can sign up for a one-​on-​one meeting with a trainer to design a plan for you, but I didn’t do this so I can’t comment on the quality of that.
There are a ton!!! of cardio machines including ellipticals, treadmills, and bikes you will never have to fight for one and there is NO time limit which is awesome. They have free weights going up to 70lbs, waaaay heavy enough for me, but not if you’re a power lifter and they have no squat racks. A lot of people complain on forums about this but hello?! they tell you up front they are not a bodybuilding or power lifting gym. so if that is what you are looking for, do not go here.
They have a 12min ab room and a 30min full body work out room that both have stop lights telling you when to start and stop. Pretty cool if you’re new to working out.
I purchased the black card membership for $ 20/​month which includes unlimited red light therapy, hydro massage, massage chairs, tanning, fitness classes, access to any of the 700+ locations, and ½ off all drinks. It’s a great deal. You can pay $ 10/​month for just gym access which is also great.
The place is SPOTLESS including!!! the bathroom which I have seen to be problematic at a lot of the gyms I have gone to throughout the years.
Bottom line this place is great for the average person who wants to stay in shape. AND it has great ammentities. The staff is super friendly and all the clients I have seen there are respectful.

I’ve been going to this location for the past few weeks. Usually between 5:30 — 8am during the week. It’s closer to work but the commute down grand is a nightmare. That’s another story.
The place is nothing spectacular. Don’t expect anything beyond getting a workout. I like that pf has huge rolls of papertowels and cleaning sprays around the facility. I always make sure to wipe the machines down before and after my workout. Strongly recommended as I’ve seen others not sanitize after their workout. I’m not sure how busy this location is during the evening. Absolutely love the early morning workout. There are maybe seven people in the gym. No waiting of any sort is necessary in this time bracket.
Overall for the price of membership $ 10 or $ 20 and an annual fee $ 45 (deducted in June) is worth it. The Ballwin location is much nicer and more employees to maintain cleanliness.

This gym is like the TARDIS of gyms. Its very small on the outside, but the place is huge on the inside.
I was advise by my new room-​mate that I needed to get a gym membership here. I was quite glad that I listened to his advice.
Once I entered, I immediately noticed the placard in the vestibule, that this place was a judgement free zone. This was such a relief because I am honestly sick of gyms with meat heads that have such bad attitudes. This place is unlike any other place I have encountered.
The minimum membership here is $ 10 a month and you can get access to the gym equipment and all the classes, in addition with getting a nice T-​Shirt when you sign up.
The max membership is a $ 20 per month black card membership and there are a ton of benefits to having this membership. This membership gets you access to the hydrotherapy massage beds and tanning booths. In addition there is a red light booth that is supposed to help with rejuvenating your skin and tightening specific problematic areas.
With both memberships you can take advantage of the create your own fitness program plan and there is an amazing coach on staff that assists you with those goals. I did one of her circuit training courses, and trust me, that course was not a breeze at all.
Honestly, how many gyms that are out there that have all these benefits with a $ 20 per month fee? There are not that many that I can think of. In addition, if you sign up right after their monthly withdraw period, they won’t charge your account until the next month. That is right, they don’t have a joining fee, nor do they charge a partial fee if you join in between billing cycles.
This place puts the other big gyms, like 24 hour fitness, to absolute shame.
Oh, and by the way, this place has a sound buzzer that alerts whenever a meathead grunts during a weight lifting set.

My bf and I joined here in December when it first opened. He got the $ 10 membership, I got the $ 20 membership because I take advantage of the tanning, red light therapy, and massage beds frequently. There is a yearly maintenance fee, but for as great as the gym is, I don’t mind paying it. I go at all different times of the day, however, I try to go during the daytime or right when my bf gets off work around 3:30. I will say I wouldn’t advise going in the evening after 5 unless your schedule dictates that because it gets very busy. Especially on Mondays, but it tends to dwindle toward the end of the week. The front desk staff are very friendly. I never have to bring my card because they usually know my number. The gym is exceptionally clean and welcoming. There are iphone chargers at each cardio machine. The equipment is all new and easily accessible. I have been extremely happy with my membership and I would highly recommend getting a membership here.

I came here with my friend as his guest and I was blown away. Literally. The fans are HUGE!
The gym was clean and the air flow from those giant fans made working out a cool experience.
Memberships prices are reasonable and everything is brand new.
A+

$ 19.99 I get a brand new gym, free tanning, free red light therapy and free massage beds and chairs! I couldn’t resist. You don’t have to sign up with a trainner, then awkardly see them in the gym every time you work after you tell them you can’t afford their $ 500 a month program. They are a trainer there and instead of class, you get a group of 5 and they go over different exercises targeting different areas for a block time. I’m in love with the tanning and red light therapy, especially since I don’t want to tan alot, its a better deal than going to a tanning place. Plus since its new, it nice a quite, and I plan to enjoy that for awhile. The only downside is there are no personal tvs on the equipment, which I guess I can live with since half of them were broken at my old gym. And there is no yoga class.