Philip Johnson Salon and Spa

I love Crystal! She’s great with color and cut. But really? There are a variety of competent and creative people at Phillip Johnson. Phil the owner is a really cool guy and Isabell is great with feet and hands! I also like Aveda highlights. They are healthy on my hair.
Phillip Johnson Salon & Spa is a great place to be pampered!

I am giving this a 1 star because of my experience with one specific stylist and the horrible hair job. The rest of the staff might be great, who knows.
A little background: My hair is naturally dark brown, hasn’t been dyed in 2 years so it was natural at the time. I brought in a photo for my $ 25 first time consultation.
The good:
I booked an appointment on very short notice and the receptionist was super friendly over the phone. This was the only salon from a few other highly rated ones that could accommodate me at a short notice and the whole thing was done within about a week and a half from my initial contact.
The bad:
Just about everything else when it came down to getting my hair lightened. The $ 25 consultation took about 5 minutes. I showed the stylist this photo:

I told her I want the dark to light effect and the two tone effect with some strands being lighter than others, but in general the tips should end up looking fairly light. I told her also that the biggest thing for me is NO warm/​orange/​red tones. She said the tone on the photo looks warm to her. I told her I don’t have a photo of the tone because I am hoping to figure out the tone I want with her. The photo was meant to show the lightness but even that, it doesn’t look orange/​yellow to me, it has a bit of a rosy tone. She said the tone would be the easy part so no problem. She showed me some hair swatches but they all looked too dark for some reason. She tried convincing me to go with warm but I told her I like the ash. The girl bleached my hair for what felt like 20 minutes, checked on it a few times and took me to the wash without ever letting me see it. That was the first red flag. That was the agreement I thought– deciding as we go and checking on it together to mutually agree it is light enough. I was under the wash with toner for another 10 minutes… again no idea what my hair was looking like at this point or how light it was. I was never asked for my input. My hair was then dried and styled so that concluded the session. The color was a lighter warm looking brown that wasn’t really visible indoors and was barely lighter than my natural hair color. I could see the difference outdoors a little better, it was all the same tone (no dark to light effect) and no ash.
Hair sessions #2
I called to schedule a correction. The stylist was annoyed and irritated with me that day when I arrived. I felt like she wanted to get me out the door as fast as possible. I am a quiet and polite person, that is my problem. She started brushing my hair aggressively and yanking at it while looking out the window (I wonder if it’s the same girl as a previously bad review). I showed her this photo this time and told her that this is more of the difference I’m going for, just not as platinum at the tips but definitely lighter. I thought she needs to see something more exaggerated in order to get it closer to the original photo I showed her on day 1.

Her reaction was «So you want it THAT light now?» Can’t really put her attitude into words. I said well, not AS light but yes much lighter than the current medium brown shade I have (she didn’t show me any hair swatches at this point, might have helped).
Then I found these photos that were closer to lightness and tone I liked
and
and
. I get there is a difference between all of these but it’s a photo. It’s influenced by styling, lighting, it’s hard to tell. Yes, they are more grey than the original photo but again, not sure how to get the point across. This is why I am asking a professional to mix a tone for me and hoping to get some input as we go.
Her response to this was: Okay, you specifically said you wanted it WARM toned. (I just about sank through the floor). I was stressing out and at this point she held everything against me. I couldn’t say much after this. She re-​did my hair, charged me again for everything but toner (about $ 70 more for this session) and I left looking like this (just a lighter orange/​yellow brown, some blonde pieces).

I don’t know why I was charged for this. Both sessions cost me a little more than $ 200. I know I showed a lot of different looking photos, which seems to have confused the stylist but the orange brown results I got with a few really yellow looking blonde pieces were just bad. Terrible job and not coming back here. The most I will accept is some sort of a refund. I went to Sally’s, bought some things and re-​did my hair. It looks much better now for $ 15.

Came in with unruly dark brown hair, left with balayage highlights that I’m absolutely in love with.
I decided to go lighter for the spring/​summer and I was also long overdue for a haircut, so I booked an appointment for balayage highlights and a haircut with Amelia. I’ve colored my hair medium brown, dark brown, merlot red, and black in the past year (all at Philip Johnson), so I was very nervous/​anxious to see how the highlights would turn out. As with all of my other appointments at Philip Johnson, the appointment started on time, I showed Amelia a photo of the hair color/​cut I wanted, and Amelia delivered. She was very honest with me and told me that she might not be able to get my hair as light as I wanted in one appointment because of my naturally dark hair color and because I had dyed my hair red. Luckily, Amelia is amazing and the style/​length/​color of my hair looks 99% like the photo I showed her. I’m in love with my hair and may go even lighter the next time I come back for an appointment.

Great services, staff, and facilities. Reasonable pricing and good communication too. Enjoy being a regular client.

This salon is ok. The front desk receptionist is cordial so no complaints there. The girl who cut my hair was pretty blunt and had little to no personality. I guess that’s fine because I’m not one of those people that must keep up a conversation during the entire appointment. But I do have a problem with the fact that she did a terrible job. The haircut is comparable to one I could get at Supercuts or some other $ 10 haircut salon. On top of that while blow drying she tugged and pulled on my hair as she stared out the window. It was just a weird and unsatisfactory experience. Doubt I will be back…

Chose this salon after stalking them on Unilocal,Google, and social media. Called and made an appointment with Heather.
I love how the salon makes you have a consultation before you go in for the whole shebang. They charge you for the consultation, but the cost goes towards your service. I went in for my consultation and instantly felt comfortable with Heather. She was very honest and explained everything thoroughly. Plus, she LISTENED to what I wanted. Huge plus! It’s a little pricey, but if you’re picky like me than the price is totally worth a good cut and color.
I had my appointment yesterday for a color and cut. Love it! Thanks Heather!

I have been going to Philip Johnson’s for nearly 10 years. All the stylists are great. Everyone makes you feel welcomed. Amelia changed my style a little last night at my suggestion. We consulted and she gave me a great cut. I have also been to Susan who is amazing with color. I highly recommend this salon and both Amelia and Susan.

I am new to St Louis from Chicago and live in the Central West End. I called Philip Johnson for a cut and color. I have tried Lemon Spalon and absolutely hated what they did, so this was my first call to inquire for appointment. Maggie, the woman who answered, informed me that they required a color consultation (which costs $ 25). Okay, I said, even though I was annoyed by the fact that they charge for this service. She then informed me that I would be unable to do a cut, consultation, and color in one day. Confused by this, I asked her to clarify. «Well, if you’ve had relaxers, or the type of hair you have, this all goes into how well your hair takes color.» No, Maggie. I am wondering why a block of time can not be scheduled out to fit all three of these services. I informed her I was willing to wait for a week or two until that can be accomodated, and she STILL told me I would be unable to do all three in one sitting.
I don’t mean to pull out the Chicago card, but after having my hair cut AND colored for five years by someone who also did hair for Bumble and Bumble for New York Fashion Week (and PS, never requiring a consultation), I am confused by this policy.
Philip Johnson Salon — feel free to contact me to clarify this further, because this is whackado

Yey Elise!!! After attempting the raving silver/​grey hair trend and bleaching my hair to death she was able to squeeze me in on extremely short notice, however the salon was packed so I’m not saying you’ll get so lucky. All the stylists were very busy and the atmosphere was very clean, pleasant, and beautiful. An Aveda salon would always provide nothing but the best. She gave me a manageable cut that would grow out nicely and helped thin down a lot of the frizzy mess I have been dealing with since the bleaching disaster, & helped me with corrective color. Lesson Learned. Never ever do silver grey or massive bleaching.

As I came back to the Philip Johnson Salon, I was absolutely nervous since my previous experience the week before had been awful, however the salon experience this week was completely different. I met with Crystal, the owner and the manager who all thanked me for coming in and having the opportunity the fix the mistakes of the initial stylist. Crystal not only fixed the parts of my hair I knew looked bad but also enhanced the overall look much more than I had thought. I’m so happy to have gone back, and glad that the service and stylists were on the same page and both gave 100%.

When you pay $ 46 for a haircut, you want your haircut to look significantly better than if you paid $ 20. And mine, thankfully, does.
Before my visit, I got a tad skeptical looking at their prices. The prices on the website are for «Level 1» and with a stylist on a higher level, your service can cost more. Well, after seeing my stylist was level 3, my mind ran all over the place. Am I going to be paying $ 60 for a haircut? I also wanted a color consult which would have been $ 25.
Heather cut my hair, and she is great. She gave me exactly what I’ve been wanting and cheaper salons haven’t been able to provide. we talked about color (I’ll be getting it done next week) and explained exactly what the process would be.
at check out, my total was only $ 46 (when I was expecting 40 bucks more) She said she usually doesn’t charge for a color consult when a client gets a cut because you’re talking anyways. I truly appreciated that! And the extra $ 10 for her being «higher level» is well worth it. So I’m estimating each level is about $ 5-​$ 10 more.
Phillip Johnson is awesome. Well worth what you pay.

Philip Johnson is literally the definition if you get what you pay for, in the best way possible. I ventured here after deciding I wanted a big change for my hair, and I was willing to pay a little more to really achieve what I wanted. My stylist Elise listened to what I had to say and made awesome suggestions. She made me feel comfortable enough to be able to tell her how I felt about things she was suggesting. I also love that they offer free drinks here! I walked out already anticipating my next appointment. A cut and foil highlights will run you around $ 110, but I promise it’s worth every penny.

I got a haircut yesterday and I was very satisfied with my experience. This was my first time in the salon because I just recently moved to the area and I will definitely be coming back. The welcoming, chic atmosphere, passionate staff, and warm green tea made the overall experience very enjoyable. I simply wanted a trim to my hair and Elise ensured that I got exactly what I wanted. My hair looks perfect and Elise ensured to make my hair look healthy again by taking enough off the ends. It was an easy decision to schedule my next appointment right away.

If you’re looking for a quality full-​service salon and spa, you should try out Philip Johnson Salon. I’ve been a client for the past two years, and I’ve been satisfied with every service I’ve received. I typically go for my haircuts and color/​highlights, but I’ve had a massage, manicure, and the brow waxing as well. As the price of my hair services tends to add up, I’ll check their website to see if they’re running specials for other services if I’m wanting to treat myself.
What I love:
The relaxing environment. I love that they take your coat, offer a hot beverage, and do an amazing scalp massage. It’s all consistently delivered and simply divine. The staff is punctual, friendly, efficient, perceptive, and well-​trained. For my hair, I’ve been to three different stylists and I’ve enjoyed each one of them. The service price is based on the level of stylist – my current stylist is one of the top, and I can definitely tell. I’ve found a color and style that works well for me so we just maintain it. If I were to shake it up, I wouldn’t be nervous at all since they listen and thoroughly explain their processes. They do recommend Aveda products, but not in a pushy way. Also, I’ve received really helpful tips and feedback on the health and styling of my hair.
Take heed:
It’s not a budget salon. But I think you get what you pay for, so if you have high expectations, this is the place for you. Also, with the salon’s prime Central West End location, parking can be hit or miss, and there is a two-​hour limit. Plan ahead and it won’t be an issue. Also, on weekends and around holidays, it’s best to book as far in advance as possible.
To earn 5 stars, I’d suggest:
–improved cleanliness
–better loyalty program
–enhance the luxe/​spa factor
–silence the phones
I’m a fan of Philip Johnson salon because the experience is always so soothing and indulgent and I leave with healthy, expertly styled hair (that smells amazing).

Susan has completely transformed my hair. I walked in with brassy and orangeish hair. Susan asked me several questions and then was very informative on her plan for my hair. The salon had a great event serving wine and snacks. The manager even fed my meter for me during my treatment! I walked out with great color, great cut and healthy hair. I have had so many compliments on my hair! Susan is the best.

Last Saturday I treated myself and a friend to spa treatments. Since we were going to a restaurant in the area, I made appointments at your salon. Mesha was absolutely amazing! I can honestly say it was the best massage I’ve ever had. Best stone massage ever and I will certainly come back. My friend got a facial with Lauren. She loved it. Great experience. Thank you for making us feel welcomed and pampered.

So scared finding a new salon after moving to St Louis. Couldn’t be happier with the experience and my hair. Felt welcome and offered a beverage while I waited. My stylist Crystal definitely knew how to cut curly hair. She answer my questions on styling and didn’t push endless products on me.
Check out the salon website prior to setting an appointment. Found a $ 20 coupon for first time clients.

See Susan for awesome cuts and colors. Hair always looks on point. Salon uses Aveda products and has great service, wasn’t impressed with the facial waxing I would skip it.

Philip Johnson Salon and Spa is my knight in shining armor. After wearing my hair a certain way for twenty years in SC, I moved here two years ago. Finding a hairstylist to give you a curly perm is a scary ordeal. You have to find someone new to trust. I had tried another salon but that did not work out at all.
I had to make a consultation appointment which costs $ 25.00, but that cost would be taken off of the price of the perm. Made an appointment with Crystal to come back and have it done.
I have my curly hair back and Crystal is a wizard. Philip Johnson Salon and Spa is friendly, clean and I will definitely come back for my next perm.

I moved to STL from Florida and was looking for a good hair salon near my neighborhood. I am used to moving and having to find different stylists that work best with my needs and that I like. I was so lucky to come across Philip Johnson and stylist Heather there! I came in recently with a dye job that had faded and she was able to fix my hair right up. I’ve been nothing but extremely happy with the services provided. In addition, the prices are reasonable compared to the quality of hair style and cut you get. They are very attentive to your needs and personable! I highly suggest Philip Johnson!