Petco

I went to purchase a large bag of Royal Canin dog food and they were out. They had smaller bags, but you don’t get the bulk rate when buying in smaller quantities. So, I asked a manager when they would be restocking and she told me they would have it in 4 days. Reluctantly, I had to purchase a smaller bag. When I was checking out, the manager gave me a discount on the smaller bag. Best example of customer service I had experienced in a while. She made the proper business decision… I left satisfied.

I came to this store based on recommendations on here and I’m very happy I did. I found that my cat had fleas and I went there to get help on how to get that resolved. The GM was very friendly, approached me as I walked in and asked if I needed help. He set me up with Anita to pick out supplies and she was extremely knowledge and nice. I walked out with exactly what I needed and instructions on how to use the products. Very grateful for their advice and friendliness!

This Petco is awesome. We have a new lab puppy that needs some training. We decided to check out the puppy play time and potty training class on Fridays. It was a great class and the staff are wonderful. First the staff are very welcoming to us. They talked to us about our questions and helped with purchasing some things. Now the class was even better. Elizabeth the trainer is awesome!!! She has great tips and she herself is a trainer for service dogs. We came away with very helpful tips from a free class. We plan on paying for the 6 week training course just because Elizabeth has a lot to teach us and it is helpful.

If you are looking for a reliable dog groomer, look no further. I’ve been taking my border collie mix to Lisa for a couple of years now. He’s a nervous dog, and I used to worry taking him to a groomer would traumatize him. I was wrong. The groomers here do such an excellent job. You can watch your dog being pampered through the glass. Lisa is the dog whisperer — I would give her 10 stars if possible!

This is hands down the best groomer in St. Louis. This place is spotless and the groomers are professional and extremely personable. I have high standards and generally don’t offer five stars but this place is exceptional and is highly deserving. Lisa is my groomer of choice and she’s been there for quite a long time. Very reliable and most important… she really cares about the customers and their pets. Totally recommend them.

Unlike Petsmart … where Hi’s and Bye’s are forced, the cashiers look miserable and they hate to deal with your spoiled pet, PETCO is amazing. I get at least five“is there anything I can help you find” from staff every single time I go there. I absolutely love their REWARDS program, having 3 large dogs, the $ 5 coupons rely help. Great business, thumbs up

This review isn’t so much for Petco, but for one of their dog trainers. We have been to Bill at this Petco for 3 sessions of training. He is awesome! When I called and the person talked him up and recommended him, I figured he was just doing his job. Immediately myself, my boyfriend, and my dog absolutely felt the same way about him! He is very focused during the training sessions, but in a laid back manner that keeps the dog calm. We still have 11 more classes with him, but have already seen a huge improvement in our dog’s behavior. I would highly recommend him if you are looking for someone good. He is also great about working with our hectic schedule, so that’s a major plus!

I like Petco Stores, they have almost the same items at the other major pet store in the area. I like Petco Staff, they are very helpful and friendly always willing to help. I think their prices are about the same for dog food, treats, etc. I also like their Petco PALS program!

Walk into this store and the stench of ferrets hits you in the face. So gross. I would rather work on a farm than shop in a store that smells like ferrets! I found what I was looking for. When I checked out, the female cashier (not entirely sure if it was a woman. Yeah, it was that hard to tell) droned on and on about her dead guinea pigs. I had my bags in my hand and she was going on about how she dressed them in their costumes to bury them. It was freaking creepy. I eventually had to politely cut her off and say I had to get home. There were 2 people waiting behind me! This store is convenient in a pinch, but I would rather drive farther to go to Petsmart!

this location provides the equipment and food that i need for my dogs. i had to replace one of the Kong’s for our older dog and get more «Mother Hubbard» cookie treats for her as well, though I was disappointed with the MH selection: they only had minis and regular-​sized biscuits (and I needed the larger ones for our large doggie). when i got to the checkout, the MH biscuits were priced incorrectly, but the staff were nice enough to give me a discount because of the price discrepancy.
the organic dog food (for our puppy) is in a separate section from the ‘normal’ dog food, so it’s easier to find for me.
there’s nothing special to write home about except that the location is clean and well lit. there are fewer staff in the evenings and may be difficult to solicit help on items while one the floor shopping.

While close and much needed in the area, I was fairly disappointed from my first visit to the brand new petco location. My puppy had an accident in the store and I was going to clean it up, no problem… But considering I had two dogs (one pulling me one way and the other sitting on it’s bum) it was quite a challenge. I finally caught the eye of a worker who walked by and says «ugh ew» and I politely asked him where I could find cleaning supplies to clean up my puppy’s mess… He brought me back a few paper towels and left. Another worker walked by and just looked and walked away.
Call me crazy but if I see someone obviously struggling to hold onto two leashes and clean up poop, I’d lend a hand right away! Thankfully two ladies helped me and held my dogs while I cleaned up.
Besides those two older male workers, I did come across two younger male workers who were friendly and very helpful.
Needless to say, I won’t be bringing my dogs back around the store anytime soon.
I’m being very generous in giving 3 stars. I did eventually get what I came for and was helped by those 2 friendly workers. Minus two stars for the grumpy workers :-/