Oil Change Plus

Good service but WOW, it was a $ 50 oil change for my Honda Accord. The place is very conveniently located and the employees were very friendly, but you’re definitely paying for those extra perks. Had no idea an oil change could be so expensive!

I have been living in St. Louis for 4 years now and have had my oil changed here several times. They’ve always been friendly and fast, and I got the vibe that they were honest and concerned for the customer (even as a young female)
That all changed the last time I went. I got my oil changed, which was a bit pricey but they were fast and friendly. They also helped me fix my windshield washer fluid, which wasn’t coming out. I asked if they saw anything else that needed to be done.
I knew I needed my EGR Valve replaced, which I told them. Then they said it could use a tune up. They gave me an estimate for the tune up and to get my EGR Valve replaced (in case I wanted it as well). They told me to get estimates from other places if I wanted and I could bring it back if they were the best deal. OF COURSE THEY WERE THE BEST DEAL. read on.
I went back the next day because the price was reasonable and I needed my car fixed right away. the $ 440 estimate they gave me quickly rose to $ 650 because the original estimate was the price they paid for the parts and they had to up the price to make a profit. I get it, just please tell me straight up next time. It was fine because I needed everything fixed. While I was there they told me I needed two new front tires and sent me to a discounted tire place.
At the tire place I noticed an oil leak that had not been there before. I called Oil Change Plus and asked them about it, because obviously it had to do with the recent oil change. The guy who answered said «He didn’t tell you about that?» NO! They did not tell me that even though they just changed my oil they made a leak.
I brought it back and they fixed it free of charge, which was nice. As I was leaving (the first time) the guy who worked on my car was getting rid of all the filth by letting it sit there. He told me it looked like I needed a new gasket (?) which would cost about $ 1000.
wtf. I just stood there and said «well I can’t get that done right now.» As I was leaving and he drove my car around to the front he said he was wrong, and it was fine. I am not sure what the deal was, if he was being genuine or trying to get the money out of me.
It wasn’t horrible, but I did get a weird feeling from the experience. I felt like they weren’t being completely honest (with the price and oil leak). I would recommend getting a second opinion if you go here.

Bopping around town yesterday, running some errands and realized that my car was a tad overdue for an oil change. No problemo! Skkkrrrt into Oil Change plus, which is conveniently located at the intersection of Clayton Rd. and Brentwood Blvd. I’d been there before and knew that they were a trustworthy oil change place. A little pricey, but they use higher quality products and my car needed some TLC.
Reading my 2008 Vanity Fair in the waiting room (hey, I’m giving them props for even having a decent magazine, albeit old, in the waiting room!) and the manager comes in to tell me that there are some other services they could perform on my car if I didn’t mind the wait.
My reaction? «Oh hell no. This guy is trying to rip me off. Just because I’m female and came in here alone doesn’t mean he can try and pull a fast one.» I tell him not to worry about it and I’ll have my BF look at it later.
He comes back about five minutes later and politely explains that my battery is almost dead and it’s not a good idea to be driving around in cold weather with a bad battery. He even offered to talk to the BF on the phone and explain what needed to be done… in case I thought he might be trying to rip me off.
Turns out that this guy was doing me and my car a big favor. Apparently a battery is kind of something your car needs… who knew? JK, I did know that! So it did cost a bit more than if I went to Wal-​Mart but who knows what kind of service I would’ve gotten and it would have been another trip across town.
Although I spent an additional $ 100 yesterday, it was $ 100 well spent and I appreciate the guys at Oil Change Plus looking out for me!