I love love love New York & Co. The prices are a little higher but the quality last forever. I purchased some new dresses and I was very excited, I got to the check out and discovered that I did have forgotten my coupons at home. The store manager told me that if I found my coupon and brought everything back they could easily return and exchange. I ventured back the next day. She made the exchange so easy and I even saved $ 57. Great customer service.