New St Louis Wok

Obviously the order didn’t go through when attempting to place it online. Even though the email I received had an exact copy of my order. Guess it just never made it to St. Louis Wok. Thankfully, my card hasn’t been charged.
Can’t believe how many times I attempted to call the restaurant and never was able to get through to anyone. The fact that I could order online used to be a bonus.

The food is well seasoned and tasty, the portions are nicely sized. the quality is good. Everything was served hot and together. This pick up order for six was ready in 25 minutes. Egg Fo Yung was the best I’ve had in awhile, had good flavor and not heavy; gravy was not overly salty and not greasy at all. Happy Family was a nice mix of meats and veggies. We’ll do carry out again.

Ordered delivery, didn’t bring my drink with the combination order. The driver didn’t have change for a $ 20, so gave her the whole $ 20 when my order was only $ 15. Also orders the hot and sour soup that smelled and tasted spoiled. Don’t plan ordering here in the near future.

I’ve had some extremely bad delivery service from this place, often giving incorrect soups and taking extremely long. I once ordered at 8 pm and didn’t receive my order until 1030 which is 30 minutes after they were supposed go be closed. So, I went in for carryout today and ordered there. It took about 45 minutes to get my order and I was the only customer in the empty restaurant. Unfortunately, this place is extremely slow. That’s a shame because their food is really great. The crispy chicken is freaking incredible and is ALMOST worth the wait. I’m a patient person so I’ll probably endure the wait again at some point, but if you’re even slightly impatient, good luck.
Don’t smell the couch.
TLDR: I’d rate the crispy chicken a 5/​5, but this place has the slowest service/​deliveries ever.

I love this place the customer service is fantastic and the food is phenomenal. Every thing is reasonably priced and the food is to your table instantly

Sweet n Sour pork was a little funky and the fried rice was a little burned. There are plenty of better places around. Don’t bother.

The food quality is okay. Their delivery times are consistently the WORST I have EVER experienced! It wasn’t always like this.

Average-​mediocre. There is a nickname for this place that seems is somewhat accurate. It’s not the worst, but frequently food quality leaves much to be desired. It might depend on what you order. If you are hammered and need delivery, it’s ok, but it’s not going to impress a date. Food does not frequently taste like it is prepared fresh.
Sometimes the food delivered is worse quality, but others it’s ok. Delivery is convenient.

My first time ordering Chinese for delivery was an absolute success! From the girl who answerd the phone, who was cheerful & polite, to the guy that delivered my order — great employees.
When it comes to Moo Shu Chicken I am very picky. There are so many things that I’ve tasted go wrong with this dish. They nailed it, hands down. Their Crab Rangoons were pretty killer too!
I will absolutely be calling them again when I’m craving some yummy Moo Shu!

I’ve ordered from here many times because they have an online system and they deliver.
It’s never been excellent, but this last time was the worst. Bland lo mein, equally tasteless fried rice. The curry chicken combo was okay but it came with nasty fried rice and they sent crab Rangoon instead of egg rolls. Too bad I don’t eat cream cheese.
Basically, this food will be an okay way to give my dog his medicine.
Also, their delivery is incredibly slow and they charge a fee for it.

Do I have to give it a star? This was their last chance with me. Each time I’ve gotten delivery it takes over an hour and they always forget something! Last night took ¹¹⁄₂ hours they sent the wrong entrée, the crab Rangoon was ice cold and over cooked, the egg drop soup tasted like egg water. Never ever get delivery!!! They are always out of things, cashews, fortune cookies, soda, etc. I’m finished with these rude people and their horrible food and service!

I will say that after two visits, they should probably change the name from New St. Louis Wok to Old St. Louis Wok because the interior still looks like it wasn’t been touched since the 70’s. However my last visit I enjoyed by food and the service was good so when a Groupon was available I figured I would give it another try. As far as the interior goes Yes, the décor is worn and dated and is still in desperate need or a renovation. On this trip the doors were open and the temperature was rather high inside, it almost made me wonder if the AC was broken.
Once seated the friendly waitress took our order, which included two fountain sodas however the soda fountain is still appears to be purely for decoration as it still not working 10 months after my last visit so alas canned soda was served. Anyways I placed my order and hoping to start off with soup and an order of crab rangoon before my meal and much to my surprise the main entrée arrived before my soup or the appetizer. This was a very strange and puzzling experience. The main entrée was good, however my order only had 7 pieces of chicken while my egg drop soup tasted burnt if that’s even possible.
Overall I have to admit that my second visit to New St. Louis Wok will probably be my last, unless it’s for carryout. By no means would this be a place you want to take a date, unless it’s the type of date that you just want to get out of and never see the person again.

I have been going to New Wok awhile and my husband and I are usually happy. Today, however, is the last time we will visit New Wok. The service has been getting progressively worse in the last year. I noticed a new sign on their door about refunds and redos, which tells me there could have been a number of complaints lately. I can totally understand why.
This last visit, my Husband’s chicken was overdone, the beef fried rice was «ok» and possibly overdone, and my Walnut Shrimp was lackluster and missing the walnuts completely. BUT they managed to add a special ingredient: a nice red HAIR! *sigh* Ordering is difficult most of the time as well.
I am sad bc it was better at one point and it’s so close to our house. I am going to try elsewhere and I suggest you do the same.

Certainly not the best, but they «deliver». Delivery takes at least one full hour or more– beware. Foods need a little help with red sauce, soy sauce, or red pepper flakes for flavor. Fried foods very greasy. Co-​workers like more than I do.

Came home to a flyer on our door. We ordered online, got the email confirmation with order. After 1 hr waiting we called to get an update. Come to find out they are closed on tues. Some how they haven’t figured out to INFORM hungry customers online or through online ordering that they are closed tues. Nope not only did they allow us to order they also billed us and sent confirmation email. We haven’t even tried eating their and never will. Right now we paid for good we never got. We should have seen their reviews before ordering.
Update: the following day (Wed) we get a call from the delivery driver at 12:30… Asking where we are bc he is at our door with the food. WTF is a matter these guys? We laid into them about ordering it the day before and that they need to adjust there ordering system so customers know they are closed. As of today we are fighting them on the bill asking for a refund since it’s their mistake and we never revived food. Stay far away!

Waited over two hours for a delivery order. Called twice to see how long it would be and they said both times that the driver was on his way. I finally just decided to cancel and the manager was very rude and hung up on me. Also the wrong amount was charged to my card.

As Chinese take-​out goes, this is a good spot to grab lunch. Their combination plates are decently priced and the portions are large, plus you get a drink. They also offer delivery, which I’m assuming must account for the bulk of their lunch business, because the place has been a ghost town both times I’ve gone in to pick up food. Last time I went in at 12:30 and there was not a soul in the place. It also takes forever for anybody to come out from the back despite the doorbell that goes off when you walk in the door. It’s weird and kind of creepy that there’s nobody around. The food itself is pretty decent, but there’s no way I could sit in there and eat. It’s dark and probably hasn’t been updated since they opened way back when. It works to curb my fried rice and crab rangoon cravings every now and then, but that’s about it.

St. Louis Wok’s prices for their combination plates are cheap ($ 6-​$ 7) for a dish, side of rice and egg roll/​crab rangoon. Unfortunately, none of the food is very good. The crab rangoon tasted like it was only filled with cream cheese, the fried rice didn’t have much flavor and the pineapple in the sweet and sour chicken was gross. I wouldn’t say I’d go back anytime soon.
Pros: cheap
Cons: at best, marginal Chinese food

While we’ve had okay experiences with this restaurant before, lately we’ve been having experiences that have been worse and worse.
Tonight we ordered our food at 5:00 knowing that it could take 45min or so and now the time is 6:34pm and still no food.
My girlfriend called to check the status. At first they didn’t answer, so she called again and some guy answered with attitude «Hello?» She asked if this was New Saint Louis Wok and all he said was «Yeah.»
So, they’re taking forever AND then rude about it. Plus, the last time this happened the food was cold as well. It’s just getting ridiculous
They just lost a customer who ordered from them on a semi-​regular basis.

Hey, you know what. I’m going to have to give these guys a decent review. I know people have slammed them, but hey, but in some cases I think you need to have your expectations in line with reality.
So, I was pleasantly surprised & I thought it was pretty dang good. Wanna know why? Keep reading:
The veggie egg rolls were nice and crisp and had a pleasant flavor. The crab rangoons were actually of a decent quality – not those cheapo ‘crap’ rangoons that have little substance coupled with an unpleasant sweetness. Believe me I know the difference, so when I took the first bite into that cream cheesy goodness, I thought at least it’s got *that* going for it. They went from rangoon to ran-‘gone’! HAHAHAHA!
The veggie Lo Mein was really nicely done with the smoky wok flavor. Now, in my experience, this is the true test of a decent Chinese place compared with bad one. Another review said something to the effect of «it’s hard to screw up Chinese food.» Not true!!! The worst plate of Lo Mein I’ve ever had was in Bentonville Arkansas. Why? Because it had no smoky wok flavor!!! You need the essence of that smoky Chinese grill surface. This is the reason I don’t like PF Chang’s. The food at PF Changs’s has no ‘soul’. This Lo Mein was good and contained the essence that I love in good Lo Mein. Nice balanced flavor and the essence of the grill!
The veggie fried rice was decent as well – no complaints.
It’s maybe a tad more expensive that some other Chinese places nearby that deliver, but given the vast improvement in quality, I’m not going to complain at all.
So is it as good as it gets… Well… that’s relative. But given that they provided a decent quality crab rangoon, a smoky wok flavor and they deliver in a manner that it was pretty timely and decently warm upon arrival, hey, I feel like sticking up for these guys!
I will happily order again.