New Market Hardware

This is a convenient, ‘old school’ hardware store. The customer service is outstanding. I have always been approached and offered help.
I am usually just in here getting copies of keys made. I find that when I go to Lowe’s or Home Depot, it seems that they give me bad key copies about half the time. New Market is almost always on point.
I haven’t explored much more about what they offer here but i can tell you they are friendly and locally owned. The prices seem fair. Check it out. Its conveniently located in the Central West End and just a few blocks from Ikea.
There is free 15 min parking out front.

I live in the neighborhood, and have come here a couple of times to get keys made, which is always really fast and convenient, with friendly service. Most recently, I came in because my car key (with fob attached) was bent to the point of not being able to go in the ignition. Melinda straightened two bent keys, free of charge. It’s the little things like this that keep customers coming back. Support your local businesses; they’re awesome!

awesome place to go for electric to water to car-​parts (hillbilly fixes) but it works

This place reminds me of hardware stores I have back home in small town Virginia. The shop looks like a crazy mess, but the guys no where everything is. Its crazy! They even have a mascot (the cat) just like one down the street from my childhood home. The only place in the STL that I found a five gallon bucket and the lid. So they can compete with some of the bigger home improvement stores. I am going to make an affort to visit them first from now on.

I have been here a few times. The employees are usually friendly and provide good service.

They are always extremely helpful and prices are very reasonable (better than Home Depot etc)! It is an absolute pleasure to go in, and I’m very glad to have them in the neighborhood!

I bought some of those little differently colored plastic thingees that go on the top of your keys to help you remember which key is which. I bought them at another hardware store. I went to put them on my keys, and they didn’t fit. I stopped by this place to buy some different ones. When I showed the guy working there — a jovial man with a seriously cool beard — he proceeded to stretch those little suckers to fit my keys. I had tried to do the same thing and almost hurt myself.
I said to this man– can I compensate you in any way? (I had not bought these there!) He laughed his jovial laugh and said, «Nooo…» We proceeded to have a nice little chit chat.
So kind. I will be back!

Great little place! They were very helpful with my Microwave re-​do project. When they didn’t have exactly what I wanted, they directed me to a company website that did.

On the outside of the store’s Sarah and Laclede corner, there’s a large sign that says that business was established in 1914. Stepping inside, it seems almost certain that the floors have been there at least that long. The institution’s an institution as much as a mercantile.
Like the basement of the handy grandfather that you may or may not have ever had, this store has a little bit of almost everything stacked and strewn over any useful surface. The front room, which you enter from the corner of Laclede, is truly just the beginning, but probably has what you need if you’re just doing a light repair.
With a ‘Can I help you?’, the associates differentiate themselves from the patrons. Everyone seemed to know what they were doing; even I as a first-​timer didn’t feel intimidated by the intimacy.
Make no mistake: this isn’t Home Depot, and there are some reasons that you may want or have to skip New Market. The first, and perhaps most prominent, are its hours: Home Depot opens earlier and closes much later. Secondly, selection is more limited (though the store has plenty of recognizable brands… Valspar and Behr paints, DEP caulk, Purdy and Wooster brushes, etc and seems like they could find what you needed). Lastly, retail prices are, at least on a few items that I could compare, slightly higher.
The obvious reason to choose this shop though is experience. To agree with fellow Unilocaler Ben’s sentiment: they’ve got what people in the neighborhood need, and can find it quickly. Most of the other complaints that the larger stores create are solved here. The associates were easy to find, and found me. The selection seemed curated. In requesting 5 keys to be cut twice, I got 10 working duplications on the first time.
The receipt was handwritten.
The shopping was charming in a quintessentially shop class kind of way, and I was in and out within 20 minutes.
If only they were open past five…

There’s this place in the middle of the Adirondack Mountains in New York called Old Forge Hardware where you can pretty much find anything under the sun. New Market Hardware brings back memories of Old Forge — only New Market doesn’t sell novelty items, that I know of.
I go to New Market when I have a hardware need and they are open. It’s one of those friendly neighborhood hardware stores where you can get a handful of nails for a dollar.
Everyone I’ve come across there is always friendly and extremely helpful — and you will probably need to ask for some help locating what you need or you could get lost in everything they have.

I tried to park on the public street in front of this hardware store. A man who apparently works at New Market hardware came out to yell at me and tell me to move my car. He had posted homemade signs on the public sidewalk that said, «customer parking only.» On a public street? I pay taxes that pay for these streets. There was a plethora of parking on the opposite side of the street. Apparently this guy has nothing better to do (certainly, not servicing customers) than to heckle people for parking on the public street next to his building. He can be rest assured that I will buy nothing from his hardware in the future.

Fantastic hardware store. Reminds me of Ollivander’s Wand Shop n Harry Potter. There are things everywhere and many, many small drawers with a staff with years of institutional, hardware, and know-​how knowledge.

This is kind of the most awesome hardware store around! Yes, it is because there are old photographs of pro wrestlers everywhere. I’m not a wrestling fan, but I was really excited about that randomly being a theme here. Maybe it isn’t random. I think it might have something to do with the amount of wrestling that used to take place in the CWE, at the Chase years ago.
They’re also a good old-​fashioned mom and pop type store. It reminds me of the one my family used to go to when I was growing up. I discovered it when I was asked to run an errand for the artist I work for. I had to pick up some fishing line, and for not actually being a tackle shop, you would be surprised at the amount of fishing lines in a large variety of weights that they keep in stock. The workers are helpful and quickly ask if you need help.
I think everyone needs to make a better effort to go to this kind of shop and perhaps avoid the big box stores when we can.