Midas

I used to send people there since I liked there service, but not anymore. Make sure you get the price in writing because they are good at adding on services and parts without your approval. A one hour appointment actually means six hours. There prices were also better in the past, but now they equal dealership prices without the speed and expertise.

I am Very UNHAPPY with the Bait and Switch practice I encountered at the Midas located at 3636 Lemay Ferry Rd, St Louis, MO · (314) 894‑2727 when I went in for my scheduled appointment on Thursday 4÷21÷16. I had called to schedule the appointment several days prior to this appointment and when doing so I told the woman who made the appointment that I had a coupon for a SYNTHETIC BLEND Oil Change, again when someone called to confirm the appointment I reminded them that I had a coupon for the SYNTHETIC BLEND Oil Change for $ 24.99 and yet during neither conversation was I informed that they DO NOT carry a Synthetic Blend. I had called to let them know I was running late and even then was not told, even worse was when I arrived and gave the young man the coupon along with my information and keys, nor when he pulled my car into the bay was it ever mentioned that they DO NOT carry a SYNTHETIC BLEND. instead only AFTER they have my car inside the young man comes to me and says «Well. we have a problem. We Do Not carry a Synthetic Blend Oil and your car Has To Have the Dexo additive so I Will Have To Use The Full Synthetic on your car.» I asked him if this would be at the Synthetic Blend price since I had informed them that is what I wanted when I booked the appointment and during every conversation that followed? I was told that NO it would be $ 49.99 for the Synthetic Oil rather than the $ 24.99 for the Synthetic Blend (That they advertised at that location ONLY and yet they do not even carry it!). Needless to say I was quite upset and felt that I have been duped into coming into that shop under false advertisement and chose to instead have him bring my car back out of the garage and take my car and my coupon to a place closer to my home that honored the competitors coupon and have my oil changed. In the future I will be looking online for coupons to save a little bit and taking my car back to your competitor with those coupons since Midas has lost this customer because of the Bait and Switch practice!

I went in for an oil change.
They did it fast, I was treated good and the price was awesome.
A special note to Chris the manager he was the best. Great place. I will be going back for all my needs.