McAllister’s Deli

I love McAlister’s! Unlike some of the other comments, I’ve not had any poor experiences at this location. The fast casual food is a great alternative to St. Louis Bread Co./ Panera, and the tea is great here! I usually don’t like to frequent chain restaurants, preferring instead to choose local joints. But I will choose McAlister’s any day!

My husband and I love McAllister’s, but we will NOT be going back to this location.
First of all, the girl who took our order was really struggling. We finally got the order in.
We sat down with our number and it took quite a while to get our food. Both sandwiches were «hot» sandwiches, but the chicken on them was undercooked and cold in the middle. My side of Mac & Cheese was completely cold (as if it had been just taken out of the refrigerator), so I sent it back. It was only after I sent it back that my husband discovered his side of Tortilla soup was also completely cold. I don’t mean lukewarm for either of these sides, I mean actually cold. At this point we didn’t want to cause a complete scene because serving appropriate food seemed so completely out of the realm of possibility for this place, so my husband opted not to eat his soup.
The staff who came by the table was truly friendly, but somebody in the kitchen needs a new job.

Terrible to-​go system. We ordered for pick-​up and the order was incorrect after we intentionally double checked the order with the employee over the phone. Called back and spoke with the manager. He promised to make it right by sending out some «lunch on us» pick two cards and what do you know… they haven’t shown up in over 3 weeks. Avoid this place and the terrible customer service.

McAllister’s is a favorite lunch spot for me and my coworkers, especially when I’m in the mood for something healthy. I typically get an entrée salad. Common orders are the Italian Chopped Salad, Southwest Cobb, and Savannah Chopped Salad.
The Italian Chopped Salad includes plenty of meats, olives, peppers, cheese, cucumbers, and tomatoes, in addition to a mixture of light and dark lettuce. Plenty of toppings help me forget that this should be healthy, and the portion is large so I am never hungry an hour or two later. It’s typically served with an olive oil dressing, but I always ask for the chipotle ranch instead and just dip my lettuce in instead of pouring it over. Filling and delicious.
The Southwest Cobb is somewhat like a healthy taco salad, with chicken breast, corn, peppers, guacamole (yum!), cheese, and tortilla chips. Served with my favorite chipotle ranch and good just the way it is. This one is also very filling and I’ve gotten it on numerous occasions.
The Savannah Chopped Salad is a new regular in the lineup for me — with chicken, cranberries, gorgonzola (you know I love my cheese), and almonds, this one is also very filling. I would recommend the chef’s selected dressing on this one as well — a sweet «sherry shallot» that is true to its name and is a nice complimentary sweetness to the cranberries. Overall, amazing.
In summary, McAllister’s has a lot of healthy options, and on top of it all, you can order online before you get there with the easy-​to-​use website and it will be ready for pickup when you get there. Or you can just do like we do and sit down to eat it and not wait in line.

McAllister’s has GREAT tea. And their sandwiches are very good too.
The problem I have with this place, is the cost in relation to the portion sizes. I ordered a pick two, with a ceasar salad (which was average, not enough dressing — and I am not one of those people who likes a lot of dressing on my salads) and a french dip, which they are known for (I actually ordered two of these, my husband wanted the same thing). The french dip is SO good. I get it often at the Des Peres location, where I have never had an issue with portion size. THIS location, gave me a THREE INCH french dip sandwich with a balled up piece of meat on it. I did measure it, because it was honestly pathetic. AND it was almost $ 20 for the two pick twos!!!
I would cut them some slack if they were crowded, but there was one other couple in there, and they already had their food and were sitting at a table eating it. So no excuses. Come on, guys — get your act together. I think the Unilocal reviews here are pretty telling as to how they are doing. TRUST.

The food is good, but they just started charging $ 2.49 for a kids meal if you carry out… it’s $ 0.99 if you eat in. A 150% increase? What a crock.

After receiving a chicken club sandwich on a croissant while ordering wheat the manager decided only to give half a sandwich in return. Because we already took a bite from it. The manager also decided to take the ingredients for the croissant and put it on the bread. So, definitely would not recommend this restaurant!

I would highly recommend the French Dip sandwich here and the iced tea. I just wish the sandwich was a little bigger for the almost $ 8 price, but at least it does come with a side. I like to get the fruit cup — always tastes fresh. I would not recommend the chicken & dumpling soup. I normally like chicken & dumpling soup, but I did not like it here at all.
Get the punch card for the Iced Tea to earn yourself a free one.