Maplewood Bicycle

10/​10, every time! I recently bought a tri bike and took it in for a fitting, and had yet another awesome experience. Tim is friendly and incredibly helpful, going above and beyond when it comes to service and helpful advice. Would recommend this shop to any level of fitness/​commitment to cycling or triathlon. Like I said, ¹⁰⁄₁₀!

The best bicycle shop! Friendly– helpful. Julie in sales-​Jake in service-​Tim in fitting… all excellent to work with. We drive in from Wentzville… worth it.

Great bike shop all the way around. Jake took great care of my bike. He had me in/​out in just a few minutes w/​the repair I needed. Nothing pushy to get me to buy services I didn’t need.
I got a bike fit from them a few years ago and it was spot on then and still works great now.
Good selection of gear/​clothing, too. Castelli and Bontrager are their major clothing brands.
I’ll be back!

This is an outstanding bike shop with excellent service.
I am new to road bikes. I took my bike in to get the brake lever straightened (I actually thought the handlebar was bent and I’d have to spend ~$ 100 to get it replaced). One of the staff (Chris) immediately helped me out, and then proceeded to do a quick inspection. He walked me through 3 tune-​up options. He was very transparent on price and repair time, and didn’t pressure me whatsoever in choosing a more expensive option.
Bottom line, I got my brake lever fixed and my back wheel balanced while I browsed their awesome selection of bikes, all for a very reasonable price. Will definitely return for all bike-​related needs.

Maplewood Bicycle has a longstanding reputation as the bike shop for serious cyclists. However, the staff is incredibly friendly, welcoming, and not snooty at all.
I’ve been to Maplewood several times recently, for items ranging from a child’s helmet purchase to having my steel frame straightened. Even though the expenditures we small, the staff was very friendly and never gave me attitude.
I would highly recommend Maplewood Bicycle, whether you are just getting in to biking or are an accomplished cyclist.

Nice employees working in the repair shop in the back. They replaced the tube in the rear wheel of my bf’s bike, which has been problematic in recent months, but it went totally flat after riding a mile. He called to inform them of the issue, and the employee who answered sounded sympathetic. This exact scenario played out weeks earlier after my bf got the rear tube replaced at Big Shark (where he’d originally purchased the bike) and the tire went flat during his ride home from the shop – the Big Shark employee who answered the phone there immediately copped an attitude and sounded offended that they could have possibly made a mistake in diagnosing what was wrong with the bike.
When we brought the bike back in to Maplewood, we were told we’d be comp’ed labor, although that didn’t actually happen because the person who rang my bf up was different from the one doing the repairs who mentioned the discount… oh well… the thought counts. The bf was happy to pay the extra $ 12.99+tax for labor because he was treated much better here than at Big Shark.

I have purchased several bikes at Maplewood and I can easily say that it’s my favorite bike shop. The sales staff has always been very helpful and the service department has been excellent. Laid back yet helpful, competent, great group of people.

I’ve bought two pair of bike shoes at Maplewood, and got outstanding service and advice each time. I had my bike with me, and they took the time to put my bike on a trainer and work with me to get the cleat position just right.
Great folks.

The service here is really incredible. I walked in with two 90s style bikes that I found in my parents garage. I really just wanted to fix them up to have something to bounce around town with. Jim… the service manager welcomed me in… spent a good bit of time asking me what the bikes would be used for and then gave me a couple of options. I never felt intimidated, even though I know nothing about bikes more than what I learned when I was 12 years old.
He suggested we take a test ride on a new model. He thought we’d really enjoy spending some money on a lower tiered new bike rather than dumping money into the outdated ones we had.
…and he was right. One ride on one of the new Trek bikes and my girlfriend was hooked.
We weren’t prepared to spend $ 500 on a new bike right this second, but it was clear after riding that we should save for a new one rather than spend gobs of money on the existing bikes. He was understanding and said he would get our current bikes running for a minimal cost. He knew that because of his time educating us and great service we would be back to buy a new bike after a couple more paychecks. And we will.

Every cyclist has «their» shop. The shop that you have developed a history with, and has become part of your life. Maplewood Bicycle is that shop for me. I bought my first serious bike here in 1982 (a Trek 613). That bike got stolen years ago, and I still pray that a hive of Killer Bees will swarm that scoundrels Nutsack.
When I got back into serious cycling in 2007, I went straight back to Maplewood and bought a Lemond Zurich. Once again, the service was perfect. They sized me up, and that bike fits me like it should.
Currently, I’m having a custom frame built for me. I needed a computer fit for the builder to design the bike from… and Maplewood has one of the best fitters in the industry (Tim Ray). Tim took the time to find my optimum position, and made numerous measurements to send to the builder. When my frame is ready, I am inclined to take it to Maplewood to be built with top-​tier components. I haven’t lived in St. Louis for years, and these guys are still my go-​to shop.
Maplewood carries anything that you’d ever need. In addition to Carbon bikes, they also are big fans of Titanium bikes. They carry several brands of that type of bike.
There are bigger shops, there are fancier shops… but if you want a «real» bike shop… head on to Maplewood Bicycle and start your lifelong relationship with a bunch of folks that know what you need before you do!

Cool place! The staff seem willing to help both pros and novices alike, which is a great thing.

Bottom Line:
Down to Earth Staff, Speaks Your Language, Quality Products
Overview:
A recent Unilocal talk thread sparked me to write this review. I have been a customer to this store for road bike purchases since roughly 2003. I have purchased two road bikes from this store and have steered other folks to try this shop. In all respects, the store has never disappointed.
Bicycle Gear:
When I first started commuting by bike, I realized I had a need for several accessories. I purchased everything from replacement tires/​tubes to an expensive headlight. In most all cases, I have been quite pleased with the products recommended by this shop. Certainly, I could have tried to go bargain basement on different items, but there is a «you get what you pay for», in most cases. When you are out on the road, that five-​ten bucks you saved online or for a cheaper part means little.
Bicycle Purchases:
There is not a question in my mind that I will always buy my bikes at Maplewood. The fitting that they provide to me as a rider is invaluable. It makes cycling enjoyable. Enough said.
Service:
My experience with their service department has been primarily quality. You have to realize that during the peak riding season, their service department is very busy. If you want to ride your bike on a Saturday, and you find out you have mechanical issues that morning, realize you may be in for a bit of a wait. Just be smart about the scheduling of your bike repairs, and you should be taken care of without any problems.
I just wanted to mention an experience that I had here which I used as a learning experience. There was a day where I needed my bike repaired promptly, and well, I let another mechanic at the shop that I had not used before inspect my bike. His recommendation was a pricey one; it was also one that I was not 100% sure was necessary. After coming back in later in the year for another repair and speaking with my usual mechanic, it turned out the repair may not have been necessary. Rule of thumb here is, if you have some doubt about a recommendation, you might just want to ask for a manager and double check the recommendation.
Summary:
I would be remiss not to mention that this shop has supported the popular MS150 bicycle ride out of Columbia, MO for some time. What stands out is their support of riders by doing on-​the-​road repairs, but they also pay host to classes leading up to the ride (in years past), as well as providing some sort of discount to participants during the year at their shop.
If it was not for Maplewood, I do not think my experience with cycling would be as great as it has been over these past several years. I hope I can rely on them for years to come.

I’ve been in Maplewood bikes on multiple occasions and every time the employees are nothing short of super cool. On top of that, these guys really know their bikes! No matter what level rider you are they’ll be able to steer you in the right direction, even if they don’t carry the bike you’re looking for. As for me, I mostly stop by to get air in my tires, because it’s right around the corner from my house, and even though I didn’t get my bike there they never act like it’s an imposition.
I really like this place! That like would be love and the four stars would be five if… they sold Specialized.

While in town for a long weekend, I decided to help my sister purchase a bicycle to ride around in Forest Park. While we had heard good things about a number of other stores in the area, I wanted to see what Maplewood Bicycle had to offer.
First and foremost, the service was great. They were both friendly and knowledgeable. The shop employees made sure that all proper adjustments were made on the bike including saddle adjustments.
Second, as per what the shop employee told us, all bikes come with a 10% discount on accessories and free tune-​ups/​adjustments for life. Not a bad deal in my book.
Overall we were quite satisfied and will be back.