LUSH Fresh Handmade Cosmetics

I love LUSH, but this location is always chaotic, and it can be difficult to get someone to help you. Also they’re facemask tubs never seem to be as full as other LUSH locations.

What a fantastic little shop!
Tucked away in a small part of the St Louis Galleria, just a shop or 2 away from Sephora, this little shop of homemade wonderful-​smelling things is a must stop. Inside you will find fragrant bath essentials (bombs, soap bars, bath melts), lotions, body butters, facial cleansers, make-​up, deodorant… You name it, they probably have it. And they even have things for men.
One thing for sure, when you first enter this shop be prepared to be greeted by the most amazing combination of smells. The staff were quite friendly and I didn’t feel pressured to buy anything or feel rushed which was wonderful. I browsed through their collections of bath bombs and bath melts and decided to purchase a couple to enjoy on my days off.
It has been a few days since my visit and I have had a chance to try out one of the products I purchased. I tried the Twilight bath bomb ($ 6.25) which is lavender scented and when you use it, it fizzes out in your tub, releasing some pinkish hue in the water turning into a shade of purple and inside the pink outer shell is a blue inner ball that takes a little longer to dissolve. Bathing in it was a completely different experience. The scent will literally embrace you while you bathe and there are tiny glitters in the water which surprisingly did not stick all over my body or the tub. Awesome product! I still need to try the other bath bomb — sex bomb ($ 6.65) which is supposed to be a combination of jasmine, sage, and ylang ylang.
I will definitely come back to buy more of these bath bombs. I would love to try their dragon’s eggs and phoenix rising but I think I am in-​love with the lavender scent of Twilight (though not a fan of the name). I keep the bath bombs in their individual bags but the room smells like the bath bombs and it now serves as a terrific room freshener as well!

I love LUSH!!! I’ve been using their products for about 10 years now. I’ve used almost everything that have to offer, from their shampoo and condition, bath bombs, skincare products (ocean salt is my fav), lotions, massage bars, shower jellies, soaps, bubble bars, shower gels, etc… everything!
My absolute favorites are…
Soap: godmother (nice fruity scent), sandstone (lemon zesty with sand as exfoliate) and Miranda (another fruity scent that feels soft and milky)
Shower gel: I absolutely love snow fairy!!! It’s only available during the winter months but I always stock up! It reminds me of the godmother soap. So if I run out of snow fairy, I always have the other. I also love rub rub rub, i used the old formula religiously before and stopped but when they released the new one with salt scrub, it’s just perfect! Love it better than before!
Face cleanser: I’ve literally used their entire line for face cleanser, I love ocean salt the most! The others are nice but can be very messy. Especially dark Angels and herbalism (highly recommend if you’re acne prone).
Moisturizer: I’ve used vanishing cream! As much as I like the way it feels while applying (very lite). I dont really see it making a difference for my skin.
Bath bombs and bubble bars: they’re all great for the kids! And even adults too. A little pricey but it’s nice to indulge once in awhile!
Face mask: I love cupcake! Literally feels like chocolate cake is on your face! LOL! I also like catastrophe cosmetic, it’s very high in antioxidants. Great for lightening the skin!
What I would not recommend here is their shampoo and conditioner. Maybe it’s my hair but others that use the same products found the same thing happening to them too. Their shampoo and conditioner tends to strip my hair!!! It dries my hair out completely, even using the conditioner and I shed so much too! More than I would using other brands. I’ve tried rehab, I love juicy, big shampoo. For shampoo bar I’ve tried New, seanik, ultimate shine, karma komba, and Godiva. As much as I love the shampoo bars and the concept of them, they do not work for me at all. As for conditioners, I’ve tried American cream, veganese, big solid conditioner. They were all disgusting! So there’s some good and bad to their products. Overall, I would encourage everyone to try Lush!

The one star is for service only. The products naturally are great and of course the exact same as any other US LUSH store.
Lush used to have pretty much the best customer service in retail. Lots of individual attention, product demonstrations for any interested customer, and friendly, helpful employees who seemed enthusiastic about their work. I really don’t know when things went from that to a bunch of perpetually bored «nu goth» chicks who don’t even bother to hide the inconvenience and annoyance they obviously feel at being affronted by a customer asking a question. This store is the worst offender, but the 2 locations in West County mall aren’t much better.
Plus, employees at the Galleria location have flat lied to me (with snotty bored indifference) when I’ve asked specific product questions. I happen to know a lot about Lush products in general. Guess what! I’m a former Lush employee! Yeah I’ve tested you twerps and yeah, you’ve failed.
That said, there is one young man at this location who is lovely, extremely friendly, and helpful. Everyone else can suck it. If I go in and he’s not there I don’t even bother to ask for assistance, I just help myself to what I’m looking for. I’m not approached to see if I need assistance, ever, unless he’s there. I usually walk out of this store angry. But I’m a Lush aficionado, so don’t worry, I’ll return for more craptacular service next time I run out of my favorite products. And I’ll probably drop several hundred in one fell swoop, as usual, without so much as a smile or a thank you.
Middle finger emoji.

This is the only Lush store I have ever been at. I become familiar with some of the Lush products from purchasing them at Macy’s. This store is great! Everyone is so friendly every time I have gone in to purchase items. You can really tell they love the product and are very knowledgable. We always end up getting sucked in by the salespeople showing us the new products, and buying them. ;-) I went in to buy bath bombs and have yet to walk out with any yet. They have us hooked on the shower smoothies!

They have a fun, cool display. And the products smell so good… I wanted to eat them. A friend of mine uses LUSH bath products so I picked up a gift box here. The staff is really friendly and helpful.

Love this Lish location! I’ve been a fan of the products for some time, but the galleria isn’t always convenient to get to. This location makes the trip worth it. The workers are so friendly and attentive. I love that the last time I went the girl helping was just gushing about how great the company is to work for and her love for the product. Companies who are good to their employees AND put out fantastic products will always keep me coming back for more. Keep it up lush!
Products I got recently that I love– the Happy Hippy shower gel, African Paradise body conditioner, BB Seaweed face mask, and the Kalamazoo beard and face wash for my man. Happy with them as always!

Disappointed in Lush. I went shopping there and the employees where protesting with «hands up don’t shoot». One was holding a sign that said blacklivesmatter. I’m attaching a photo. Protestors like this have not been peaceful and have encouraged violence against police and different races. I will not be shopping at lush anymore

I love Lush! This location is great one! The workers are all nice and very helpful. The last time I went the girl helping me tried out so many things on me. I got to try items that I probably never would have looked at. I’ll definitely be going every time I’m in St. Louis.

I hate small talk. I hate pushy salespeople. After I say hello, smile, and make it clear that I’m just looking and I’m not in need of help, I would like to be given some space to shop. Sometimes I don’t even walk into Lush because I know the staff will repeatedly attempt to engage me, and I just don’t want to mess with it. Staff, I know this isn’t your fault. I’m very aware that Lush has a policy of training their salespeople to «never give up.» I get it, and I don’t blame you for doing your job (or for me being the Grinch). When I do have a question or need something, you’re always super helpful and informative, and I appreciate it. However, I feel it’s necessary to include in my review why I sometimes don’t shop here.
All that aside, Lush has amazing products and I’m glad it exists. Karma is my favorite — the soap, the lotion, all of it is just great. I also highly recommend Happy Hippy body wash, Lemony Flutter cuticle butter, Celestial face moisturizer, Angels on Bare Skin, Honey Trap lip balm, and virtually any bath bomb or face mask.
I have fine thin hair that’s easily dried out. Roots has been a game changer for me, and I love the smell and feel of Curly Wurly.
There are only a few products I’ve tried that I haven’t loved — their foundation (it didn’t seem to cover anything and it was hard to find a tone that worked for me), their shampoo bars (dried out my hair), and the Coal Face Cleanser (it smelled and felt great, but I think my skin is the wrong type for it).

I LOVE LUSH! Took a ride into st Louis and found one of my favorite cosmetic stores. I unconditionally let out a squeal in delight (which the whole store heard). The staff there were very helpful and friendly. Love love love. Yay LUSH

Thanks to Kate B., I am very very much in love with LUSH! I tried their hair conditioner. Sooooo, freaking good! I love love love the smell! I came here to get a Mother’s Day/​b-​day gift for my mom. Yes, it’s a bit expensive. But, it’s totally worth it! Every single penny. This store is bigger than the one inside Macy’s. Now, if LUSH came to Bangkok, I would be in heaven!

Well Kate B has officially unofficially gotten me to try LUSH! haha. thanks ;) No seriously! Every summer I have crazy oily skin. Every winter I have a crazy oily T-​zone and insanely dry skin around my eyes and my lower cheeks. This produces a dilemma. And to top it off I have very acne prone skin. UGH. Shoot me now. Now that winter has hit all of my summer products for skin care no longer work. My moisturizers are now burning because they contain too many chemicals for my poor skin that is now destroyed and almost raw like. So what is a girl to do? I tried using all-​natural products at home — aka the whole oatmeal scrub and coconut oil for moisturizer. And it worked — kind of. But it just was not enough. I wanted to stay pretty natural with the ingredients because clearly the chemicals were burning my face off! So I went to LUSH.
Before going I had gone to their website and researched stuff that I was interested in. Just to get a heads up on what I was getting into. Then I headed to the store a few days later. Upon entering the store I made mistake #1 of saying I was here just to browse/​look at a few things for my face. I think this gave the VERY helpful lady encouragement to try to sell me EVERYTHING in the store almost! She was very helpful in showing me some facial soaps and lotions and trying them out on my hand. She even tried a toner. These were actually the two I wanted to try anyways so it worked out perfect (well minus the toner — that was extra). So I of course said I would take the face soap and moisturizer. I’d think about the toner and get back to her.
All during this she was so helpful in explaining what was in the products and how they help the skin. But, it’s almost too cult like. I’m all about doing the whole all natural thing and using less chemicals blah blah blah. BUT, I still believe in using some things on my face to help with acne and having a pharmacy background that is going to obviously come into play. So, it is a little frustrating to have such STRONG beliefs pressed upon me about various things related to what we were talking about. It is not enough to be a turn off because I want to use the products but it is enough to make me not want to go there very often. I digress.
Back to my mistake — now I had only gone in here to grab the soap and moisturizer for my face. That was it! She proceeded to show me this and that and this … and seemed mildly upset when I politely declined and said I would think about it. I seriously would! Next time I run out of body soap I would totally keep them in mind. I totally would think of them for the toner — in fact I might go get some next week. But, geesh don’t act like I stabbed you in the heart with a stake because I declined!
Now the products I got (the Angels something face soap scrub and the Celestial moisturizer) have worked well so far and I’m very happy. If it just wasn’t for pushy sales people! ugh.

I went in here last night after my gf told me about there products. I went as soon as i got off work. The sales ladys were very nice and not pushy at all. i went in to try a sample of the face wash and walked out with like 10 samples of different things. i loved the face wash and moisturizer. i cant wait to get payed so i can buy some more

If you love shampoo, bath products and other forms of hygene that is hand made, does not contain chemical preservatives, and smells so amazing, you would love lush.
I have dermatitis and recently psoriasis and there is a particular bar that I purchase that moisturizes my skin and smells fantastic.
I also love their bubble bars that you crumble in your bathwater and changes your bathwater different colors. I rarely took baths after I left the military active duty and the smells and feelings are amazing and stress relieving.
The prices are a bit high, so its a place that I won’t buy a heck of a lot frequently, but a place that I will indulge at every once in a while.

Wow amazing of all amazing experiences! I went into Lush today thinking «oh maybe a few more bath bombs.» I had no idea what I was in for.
One of the sales associates (didn’t catch her name, had red hair) asked if I was looking for anything in particular. I mentioned that I had been having extra itchy/​sensitive skin lately. Not only did she tell me about their Dream Cream lotion and smoothie (body wash) but she gave me a little demonstration — she lathered my hand/​wrist that had some redness with the body smoothie in a basin of warm water. Then she dried me off and applied some of the lotion. I was so impressed! First, so soothing. Second, free sample of product. Third, free hand/​arm massage.
She also recommended a face wash to my boyfriend. She ALSO told us a little about the vegan effort LUSH makes (almost all of their products are vegan and of course not tested on animals).
Literally one of the best, most pleasant shopping experiences I’ve ever had!

Can we say obsession!!! Bath bombs for me & the robot bath bomb for my 2 year old… I’m obsessed
I purchased my mom the mama Mia gift set for $ 39 that includes shower products & cuticle cream… Only problem is I didn’t buy myself one!
Staff was so friendly I’m so sad I don’t live closer to visit & shop more often!

I love baths! With baths, comes bath products. So I’ve had Lush bookmarked for awhile, and finally was in the Galleria recently so I stopped by. The store is like a hodgepodge and overwhelming. I looked around a lot but wasn’t always sure WHAT I was looking at. There were people there but they didn’t give me any information or offer to. I was greeted and just said I was looking around.
I looked at the bath bombs first. My mom and I smelled all of them. I couldn’t settle on one I loved. None of the scents were that great to me. A lot had cutesy names, which is fine, but many of them smelled like fruity gum flavors. Not like something a grown woman would want to come out of the bath smelling like to entice her significant other. I bought one that smelled like lime just because I wanted to try the product. Walked around a bit more and wasn’t wowed — til I went to check out. There by the check out were the products that interested me more.
First, the lip exfoliator. I got the minty one and it smells divine.
Second, and the BEST, was the «It’s Raining Men» product. It’s like a body wash or shampoo and smells YUMMY. I washed my hair with it as the salesperson recommended and it came out looking and smelling marvelous. And my hubby noticed my hair right away!
Super pricey but for someone who wants to pamper herself every once in awhile, it’s great. I am not going to wash my hair with it every time, but I look forward to the next time that I do. I will go back and check it out again (and buy more It’s Raining Men) but I hope that they come up with some more feminine bath bomb scents, and ones that smell better!

I’m being a big copycat on reviews today — seeing something someone else reviewed and thinking «Oh! Hey! Yeah, I should review that!»
Self-​professed Lushie, here.
This place is fab. I love everything they stand for. Their products are handmade (by PEOPLE, not machines), fresh, organic, using little or no preservatives or packaging, and vegetarian ingredients only. Plus they smell SO flippin’ good and make my skin feel great!
The people who work there are friendly, helpful, and definitely passionate about their product.
I’ve tried way too many things for this word count, so here are my favorites:
Bath melts add fragrance and moisturizer to your baths. Definitely an indulgent thing, not a regular thing.
—– Ceridwen’s Cauldron is my absolute favorite. Makes my skin feel like SILK and smells SO nice. The best part is that it comes in this little mesh bag, and when the melt dissipates into the bath, you’re left with whole oats in the bag that you can use as a moisturizing exfoliate. Wonderful.
Bubble bars
—– Blue Skies and Fluffy White Clouds — the only one I’ve tried. It smells so nice! Spicy, like cinnamon. Which is weird because I don’t think of cinnamon when I think of the name of this bar. But the thing is huge, you can get about four baths out of it. And it’s MOISTURIZING, not drying like chemical bubble baths. Love it.
Facial scrub
—– Angels on Bare Skin — lavender clay-​based scrub that is so good for my combination skin (the only thing that thoroughly cleans but won’t make me break out). Also, a little goes a long way, and a small $ 12 tub lasts about a year. I will never use anything else.
Shower Gels — which you can use on your body and your hair. Which I do, when I can’t get enough of the scent.
—- Flying Fox — WINNNNN. This is my favorite product, ever. The smell of jasmine and honey makes me feel like I’ve died and gone to heaven and transformed into an exotic, pampered princess. Aah. Divine.
—– The Olive Branch — this is a nice, invigorating wash if you like to take your showers in the morning. Mandarin and olive oil. Smells great and great on the skin.
—– Glögg — my Christmastime wash! Only hits the shelves around the holidays. Reminds me of the bubble bar reviewed above. All I can think of when I use this is Anchorman. «She has… beautiful eyes! And her hair smells like cinnamon!!!» This spicy, cinnamon gel is perfect for a cold winter’s night.
Gorilla Perfumes:
—- The Smell of Freedom — this woodsy, herbal perfume makes me feel like I can conquer the world.’ Nuff said.
—- Lust — smells just like my Flying Fox, so basically I feel like a goddess in it.
Lip Balm
—– The Honey Trap — honey based, but tastes like their might be chocolate there. Not greasy or sticky at all. Gives perfectly soft, kissable lips. A must-​have!
Lotion:
—- Charity Pot — I bought a small $ 5 Charity Pot for Japan Earthquake relief. The lotion is kind of strange smelling, but definitely moisturizing, and with the ingredients and the cause, the whole pot is full of «feel good» that it’s so worth it! Fits perfectly in my purse, too.
Long story short, yes, LUSH is indulgent and expensive, but sometime’s a girl’s gotta treat herself. There are products and scents for every preference, and the salespeople will be more than happy to let you feel and smell before buying. They rotate stuff in and out to keep it interesting (like their «retro» line and their holiday stuff). There are products for women and children, and they just came out with a new men’s line («Dirty») which I plan on forcing onto my boyfriend. By the way, boyfriend secretly loves our shared LUSH baths. They are so sexy. Great bonding time. Don’t tell him I told you.
LUSH 4 EVAH. *heart*

OK here’s the deal with Lush. I am not into pretty, pretty smell good things the majority of the time. I also am not a huge fan of bar soap, which Lush has in a variety of different scents, purposes, and sizes. All the various products can be overwhelming at first… especially to a non-​girly girl such as myself. However after learning more about the different products, I have slowly but surely found myself falling into a love/​hate relationship with Lush.
#1 I love their Karma products in all formats… esp. the shampoo and fragrance. It makes my heart purr. #2 I also love the many bath bombs as well as the handful of shower bombs — Sex in the Shower & Too Drunk to F#ck for example. The hate part of this relationship is tied with the prices. The goods at Lush are not cheap by any means. However, they are extremely delicious to smell and good for the skin/​hair/​whatever. It’s worth it if you want to shell out the extra bucks versus going to Bath & Body or Walgreens.