I’m very surprised by the reviews I see below. I’ve been a patient of Dr. Leonardi for nearly 20-years, and now my children are patients. Dr. Leonardi has treated everything from teenage acne to life-long psoriasis for my family. His care and manner have always been excellent, and his knowledge is unparalleled in his field. Dr. Leonardi is very direct and to-the-point, which I greatly appreciate. Perhaps some patients need more coddling, but I’m a very educated professional and I appreciate the facts as quickly and concisely as possible. It is well-known that unhappy customers post reviews at a significantly higher rate than happy customers. I’ve never had anything but excellent interactions with Dr. Leonardi and his staff. I highly recommend his care, and my family will continue as patients for many more years.
Hiroko B.
Classificação do local: 1 Saint Louis, MO
Doesn’t deserve any stars. Rude, condesending, won’t listen nor really look at my lesions! Yet he had the audacity to tell me repeatedly that OCD was the reason for my incredible itch and blister… The front and back office staff seem to have caught the bad attitude from the boss!
Ann H.
Classificação do local: 1 Saint Louis, MO
When I came in for a visit, Dr. Leonardi tried pushing me into taking a medication that I was uncomfortable taking. He literally brought me to tears because he wouldn’t except my concerns for the medication. Once he finally prescribed something else, my insurance wouldn’t except it because their were generics available. It took a week for me to finally receive the proper medication that I needed. He only gave me 1 refill and when I called to get another refill they denied me even though I said it was clearly working. I understand there could be concerns so I would need to come in for another visit but the nurse was so rude to me, I had to ask her to delete me from their patients because there is NO way I would give them my business. I suffer from acne. Without the medication, it only gets worse. I was asking for 1 more refill until I could afford to come in again. It costs me over $ 50 per visit. It’s obvious this doctor only cares about making money and not the well being of his patients. Stay clear!
Judy R.
Classificação do local: 1 Saint Louis, MO
Terrible attitude, rude, arrogant, condescending, unwilling to answer questions, contrary and argumentative. Saw him several times over about two years because the other doctor in this practice left, I really liked Dr. Michael Heffernan. I stayed with this office because of a convenient location. From the first appointment with Dr. Leonardi, he was rude, irritated that I had a few questions, often interrupted me and told me to listen to him because he was the doctor. During the recent last appointment, he was exceptionally arrogant because I questioned misinformation given to me by his staff. I was told that it was a Missouri State law that the doctor had to see me in his office at least once a year regardless of having any symptoms. After research, this law only applies to cases involving controlled substances. He told me to find another doctor. I’m delighted to oblige.