This is the only LensCrafters location I trust(I’ve had bad experiences elsewhere). Dr. Solomon is thorough and friendly — very receptive to questions and does a good job educating the patient. Dana, the general manager, helped me pick out frames and explained all the expenses incurred clearly. He’s friendly as hell and runs a tight ship. I highly recommend this location and will be recommending it to my friends and family as well.
Anthony A.
Classificação do local: 3 Saint Louis, MO
Friendly staff but small selection on frames. I went to my usual eye care provider and was rebuffed due to doctor availability. Then, Wife reminded me of a commercial slogan from the mid-90’s, «Glasses in about an hour». We made a call and sped off to LensCrafters near South County mall. The appointment was easily made and the doctor was accommodating. A woman named Pat conducted the pre-tests and was very friendly. The doctor spent a quick fifteen minutes for the eye exam then turned me loose on the selection of frames. I am not a guy who cares about fashion, so I do not want to pay extra for Cool Guy name brands. The selections were a little pricey but all of those brand names I here about in bad hip hop songs were available. I was able to find a nice pair of black frames on the discount shelf for about $ 100. Th feline print should have a disclaimer indicating that if you want glasses in about an hour, you will pay for it. Eye exam, frames, and lenses ended with a $ 281 price tag. I wanted glasses today and paid about twice as much as if I had waited the two weeks from the typical place. Good service and the glasses look fine but the price was a bit much.
Kat V.
Classificação do local: 4 Chatsworth, CA
I have a confession to make. I hate going to the eye doctor for a very good reason(the dreaded retinal exam where they dilate your eyes). With a history of migraines, this is the one part of the eye exam I absolutely hate. Bright lights scare the crap out of me. This eye exam was different. Instead of doing the dreaded dilation, I got to have the back of my eyes looked at with this cool computer where they take pictures of the back of your eyes. YIPPPEEE! If there is something that needed to be looked at further, I could always get dilated. However, I got the dreaded headache right after the several eye tests(to measure pressure, etc.). So, if you are like me, take a headache pill about an hour before your eye exam. Friendly & helpful employees.
Mark M.
Classificação do local: 5 Freeburg, IL
Went in with no appointment and was seen @ the last minute. Great friendly staff and the place was very clean. Also their location was right off the highway! Easy access and close to the mall.
Lynn S.
Classificação do local: 2 Saint Louis, MO
I have been getting glasses at Lenscrafters for a long time and have always been happy with them. However, this particular branch has simply missed the mark. I purchased a pair of $ 360 glasses. I am happy with the frames I got, however, they need to be adjusted. I have gone in 4 times in the past 3 weeks to have them adjusted properly. I still have red marks on my nose and behind my ear. The girls behind the counter appear to have no knowledge or skill about adjusting. Each time I have been in they attempt to guess at how to do the fitting. They are young girls that will rush you out. I went to another location to get them fitted properly.