Ideal Moving & Delivery

These guys were great. Professional, did anything we asked of them plus more. Highly recommend.

I contacted several moving companies in the STL area and those I spoke with were either unprofessional and/​or too expensive. I found Dan on Craigslist and I admit, I was a bit leery at first. However, after speaking with Dan and scheduling two different moves with him all of concerns went away. Dan was very pleasant and professional. He also answered my calls each time (I called him a lot lol) and courteously answered any questions/​concerns I had. Not only was he extremely nice, he gave me great moving prices!
I certainly recommend Ideal Moving!

I don’t know why some reviewers say they had bad experiences with this company. I’m not one of them. In fact, I called Dan when another mover I had lined up failed to show up and left me in a lurch. Two hours after I called, he and his crew were at my door even though it had been raining all morning! The were quick, professional and courteous. The contents of my moving containers were placed into our new home and in the proper locations. And they didn’t break or scratch a thing! I’ll use Dan and Ideal Moving again.

DO NOT USE! This company is the worst! No one showed up. Very unprofessional behavior from «Dan» when we were able to finally contact him. If you look up 1229 Manchester in Des Peres, MO, the address listed for this business — there is no such address.
Scheduled with email/​text confirmation
Showed up on Saturday, scheduled for Sunday. We weren’t home. Sent them scheduled for Sunday confirmation
Sunday. A no show at time due. Almost 3 hours later, and after we got a truck and moved ourselves, Dam called and said they were on the way. We told him not to show, that we moved ourselves. Very poor, rude, and unprofessional response from him.

DO NOT USE!!! BEWARE! After scheduling a move with this company, we were told they would arrive at 11AM, 2 and a half hours later they had still not shown up. The owner never bothered to call us to let us know he was running behind. Our entire house was packed and we have a special needs child that has a really hard time adapting to strange surroundings so it was imperative that we have his belongings moved to the new house prior to his bedtime. My husband called first and was told that they were running behind and would arrive shortly. Another Two hours went by and still no call and they had not arrived. My husband called again and was told that the first job was taking too long and we should rent a truck and «he would send some guys over to help us load it» It was already half way through the day, the day prior to the holiday and finding a truck was going to be near impossible. I called this time and told him that we were really in a predicament and that when he made the commitment to us I expected that he would honor it. I told him that this was completely unacceptable and I expected him to honor his word and complete the job as promised. He proceeded to tell me that he «did not promise me sh** and asked me where I got off talking to him like «one of my boyfriends». (I have no idea where that strange commit came from but I included to show the depth of his unprofessional behavior) He then hung up on me and called my husband where he cursed and threatened him. The owner then decided to send a text message to my phone stating «fu** you, you fu**ing fu**.» I have NEVER in my life been treated this way by a business owner or business. I believe that all persons should have the opportunity to make an honest living doing what they choose but what he did to me and my family by his unprofessional and profane behavior, lack of accountability and careless regard for others is unforgiveable! I hope this review spares someone else from having to experience the wrath of this person. As my autistic child sobbed for nearly 3 hours tonight because he was terrified and did not have his belongings and safety of his things, my anger continues to grow. It breaks my heart to think anyone would inflict this kind of abuse on people that are trying to patronize a small business and give everyone the opportunity to succeed. Lesson learned… no more small businesses for me!

Dishonest.
The advertise a 3 hour minimum on their Craigslist ad. Called them today and they immediately said the minimum was four hours.
When I said, «Your ad said your minimum rate was 3 hours,» the reply was, «Good bye,» and then he abruptly hung up the phone.
Five minutes later I booked someone else with no lies or hassles.

STAY AWAY!!! I called Dan 3 weeks ago and scheduled a move for yesterday starting at 8am. At 9:30 yesterday I received a call saying a previous job had run over from the day before and they were going to be several hours late. Not good considering if I wasn’t out by this weekend I owed another months rent ($ 1200), but Dan said he would be there by 2pm. At 3pm I called them because they still weren’t here and he told me if would be 4:30. At 4:30…no movers or phone call. At 5 I called him and he said he would be there at 6:30 and was even bringing more movers to make it quick. At 6:45 he called and said «hey, the reason I am not there yet is bc the truck I’m using still isn’t unloaded», and he then asked me if I could rent a uhaul truck and he would just drive some movers up with his personal vehicle. At this point I pretty much was at his mercy so I did it. After I got back from the U Haul place I called him to tell him I was back and he then informed me I would need to drive his movers back to North County St Louis when they were done as he couldn’t stay. ARE YOU KIDDING ME? He quoted me $ 400 for the move, never showed up! I rented my own uhaul, and now he wants me to drive his workers home to a very dangerous area? When I «absolutely not, are you serious?» He then proceeded to cuss me out and tell me «that I was on my own». I couldn’t and STILL CANT believe this guy. Please for the love of everything, STAY AWAY FROM HIM.

Phenomenal price and great flexibility. Due to some ridiculous circumstances, we had to reschedule with them three times, but they remained professional, kind, and accommodating. They damaged nothing and were efficient, completing our entire home move in less than four hours.

It was early February in St. Louis and a snow storm was on its way… I needed some help unpacking a moving truck and fast, and at a moments notice, AND at an affordable cost. I found Dan and his crew on craigslist and while others complained of the weather, Dan replied quickly and professionally. Hours later, when I rolled into St. Louis in a 14 foot U-​haul in the snow not only did they show but they were there early waiting for me in the driveway. They moved everything up a flight of stairs and put it right where I needed it. Nothing broken, nothing damaged. Great experience overall and you can count on Dan if he says he’s going to get a job done. I would call these guys again on my next move.