Hassan & Mr T Car Wash & Detail

STAY AWAY!!! I took my car to get it washed here and it ended up being a horrible experience. They advertise a $ 10.00 Hand Car Wash (including a sign posted once you pull up), but I ended up paying $ 20.00. The reason I was given was because I was asked if I was there for the wash & wax and I responded yes. Mind you the additional cost was not mentioned before hand. After getting home, I realized that the middle console was broken. I called the next day and spoke with the owner who basically told me that I was lying and that his guys couldn’t have done that. He said that when they break something, they tell him as soon as it happens. I explained to him that I use the console often to place my cell phone and it was not broken when I got out of the car before they started washing it. I brought my car back up there to show him and he continued to deny that it could have happen there. I explained to him that I would never blame someone for something that I wasn’t sure they did. Of course, I know that it wasn’t done on purpose but I just wanted him to know what happen. He never apologized or offered any type of solution to the problem. This is BAD, BAD, BAD business! Whatever the cost of replacing it or even offering a complimentary service would have been nothing compared to my returned business along with referring others. I guess having a good reputation and honest business practices are no longer important in this day and age. I am very disappointed.