Evergreen Manor Apts

I’m giving Evergreen 2 stars instead of 0 because the staff are nice people. I have a son with autism and they were always kind and understanding about his behavioral problems. It is also what I think a good location; every basic necessity – food, gas, pharmacy, etc – all within walking distance, if you are car-​less and the rent is reasonable.
We’ve lived here almost 8 years and are leaving this year because the property is in such decline. I truly feel bad for the maintenance staff – just 2 men – as they have got to be overwhelmed.
The problems with our unit:
–holes in the ceiling. The roof leaked (I’ll get to that) and split open the ceiling on the inside of my apartment 3 times in 3 different rooms. In all instances, they come fix the leak within a couple days but leave the holes in my apt. open. One took 3 weeks to get closed, the other has been open going on 3 years. The third is small (thumb sized) but also never closed.
–A/​C desperately needs replaced. There has never been a summer where we haven’t had to call for help because our air conditioning went out. Once or twice a year is bad, but I’m talking 4 – 6 times. The last maintenance man (no longer works here) told me the system was very old and falling apart. Basically, all he could do for me each year was –his words– patch it together.
–shower is falling apart. The fiberglass frame that makes up the shower stall is peeling away from the wall. It has a couple cracks in it as well but I am more concerned that there’s holes where the tub is coming away from the wall. Our shower used to leak into the tub downstairs so they’ve been here to fix that when I told them and showed them the problems in the bathroom. I was told to call the office and let them know, which I did, but this was 2010 and I’ve gone in a couple times since, talked to different staff… still not fixed. And during the leaking incident, one of the guys cracked our bathroom door with his tool box. No big deal, just cosmetic but really would have liked that fixed.
–my water heater has been dripping since January. Some one came out, said it was a bad valve, never heard about it again.
I could keep going but these are the big complaints and you get the idea. The neighborhood is bad. Lot of druggies, lot of domestic fights. For awhile the police were out here weekly, now it’s only a couple times a month.
They aren’t completely awful. The roof was infested with squirrels (you could hear them burrowing and scratching all night) They recently got an exterminator out here and repaired the places where the critters were getting in. Hopefully, this ends the leaking problems they’ve had.
We also had homeless people sleeping in the laundry rooms and they switched over to a key system so at least there’s not that to worry about now.
The driveways are plowed and walkways salted very quickly when it snows.