Enterprise Rent-A-Car

I’ve used this place 4 times over the past 4 years, most recently this week. My boyfriend used to use them monthly until his business finally bought him a vehicle.
This place is seriously very busy ALL the time. They seem to need another employee or two, to deal with the volume and make the wait time a bit shorter, and they don’t seem to have enough cars in inventory all the time. I would give yourself a good buffer of time because of this.
Surprisingly professional and polite service considering the obviously very high volume. I couldn’t do their employees’ jobs with such a consistently good attitude!
I could rent from other locations or companies, but this place is predictable, and good customer service makes up for everything else.

I have never had a better experience with a car rental company. These guys came and picked me up from my auto mechanic for free, and gave me a discounted rate because of my auto mechanic’s referral. They also dropped me off at the mechanic after I returned the car the next day, simplifying the hassle of getting my car repaired immensely.
The customer service was also exceptional. All the associates were enthusiastic, friendly, and professional. I highly recommend this location to anyone looking for a rental.

Wonderful customer service. I ended up keeping the car longer than I expected and they were great about me just calling to let them know. The prices were reasonable and I’m so glad that she showed me how to open the gas tank (I know it sounds easy, it was a weird one!) Will definitely go back to this location if I need anything. I will say the woman working the desk always had at least 3 – 4 people waiting plus answering the phones. Get the girl an assistant or a raise!

Fast, friendly, efficient service. Decent car selection and affordable pricing. Just wish I could ever get an Enterprise car that had more than ¼ tank of gas in it.

So it’s never fun to wreck your car and have to take a rental, right?
Well, except in my case…
My lovely Honda Civic warrants a $ 25 daily allowance at Enterprise. Read: dorky rental car.
As it was Friday afternoon when I went to pick up said dorky rental car, I was feeling a little slap happy — and dared to ask how much the beautiful big black Jeep wrangler on the lot would be. The answer: way more than $ 25/​day.
And that’s when the clouds opened up above and angels started singing hymns of joy…
Kelly, the Enterprise rep, said to me: «How ’bout I cut you a deal? You take the Jeep for the weekend and bring it back to me after work on Monday. No additional cost. It’s just going to sit here on the lot all weekend… someone might as well have fun with it.»
Um, yes, please!
And so began my love affair with Enterprise.
I’ve since traded my Jeep in for a Ford Focus… but this is by far the best rental experience I’ve ever had.