Dermalogical Care

Second time in and same as experience as two years ago. The place looks and runs like something out of the Industrial Age factory run work clinic. 20 people in small lifeless waiting area. Young women yammering to patients (customers) they need insurance cards. Then you get the, «we’ll charge you if you don’t show form.»
Dr. Wang was ok. Two quotes rang in my ears. «We don’t fix skin issues there are no cures. Just like a European car, visit the shop, then we’ll see you soon.» When I showed him the 4 or 5 meds I’d already tried he said well we can adjust or try what you have. When I jokingly asked if I could get a refund for underperforming or ineffective meds because they are expensive, he said «we don’t know what things cost.»
That’s it. Never coming back.
So they charged me $ 45 out of pocket, will no doubt bill my insurance $ 100 or more all for a specialist visit. For 4 minutes and 10 seconds with a «specialist» physician that does not know what the ineffective drugs he prescribes actually cost?
To recap, unpleasant customer experience, too expensive, low value, never coming back. 2 stars for the speed at which the transaction took charge credit card/​insurance and Dr. Wang’s generally pleasant demeanor/​excellent pedigree.
P. S. My general physician would have prescribed the same meds and advise during free annual exam. My hope in coming here was that as a specialist, he could do more. From a value perspective, I’ll use that GP appointment going forward.