Fairly good experience. Check in process was EXTREMELY long compared to the other guys, and the line for regulars was out the door. Still, staff were patient and kept things moving, though the process was slightly disorganized and I repeatedly received contradictory instructions from different employees. Unlike IBB and Octa, there is NO sitting for return patients checking in, so be prepared to stand for an hour or more from what I was seeing. Payout appeared to be the best between CSL, IBB, and Octa, but clearly this was no secret based on how busy they were. As a security officer myself, I have to say that their security officer impressed me. He actively engaged with the patrons and did not tolerate any bs. At the same time, he was respectful and charismatic. Anyway, if you think the extra in payouts is worth it, check this place out! I’ll stick with IBB only because it’s quicker.
Jennifer M.
Classificação do local: 3 Edwardsville, IL
Would be 5 if it didn’t take so long. 5 hrs the first visit and so far 2.5 the 2nd and I’m just now giving the plasma. Also some staff have a bad additude while others are amazing. Update been here 3.5 hours and still not done. Just asked to not take a phone call that was work related and threatened to be deffered in the future if I take another call.