BPG Property Inspections

As a realtor, it is extremely important to have a good inspector. When it comes to recommendations of inspectors I highly recommend Hector Toledo and Mark Warren. They are personable, professional and excellent at inspections. Don’t look anywhere else when looking for an inspector!

Interesting response from the professional apologist at BPG… interesting but hardly factual. Here are a few clarifications just to be sure that ANYONE who thinks about using this company or this inspector know what a bad idea it would be to trust them.
1. I don’t know the guy who responded to my post but I am certain that he and I have never had any contact. Also, it has been about a month since I’ve heard from anyone at BPG. That said, he does write decent fiction and it was an interesting read.
2. Yes, my realtor did recommend Gary. She also called him after the first time I had water in the basement in an effort to get him to help BPG decide to do the right thing. He declined and thus lost her business. She has apologized profusely to me for recommending him and has expressed to me that she thinks his conduct in this matter has been thoroughly unacceptable. Frankly, I believe she is ashamed that she referred him.
3. I have NEVER agreed with BPG that the deficiencies noted in my review weren’t evident at the time of the inspection… much less «readily agreed.» This is a bold-​faced lie and I have numerous emails as evidence that I have aggressively asserted that each of these faults DID exist at the time of the inspection and Gary missed them. I’ve also provided BPG with written statements from the appropriate trades which indicated that the deficiencies would have existed at the time of the inspection based on their severity. Gary missed them either through incompetence or negligence… I don’t know which. In addition, none of the faults that Gary missed were mentioned in the inspection report… hence my continued use of the word «missed.»
4. There are exactly 7 mentions of siding in the inspection report that I received. Not a single one of which mentions the fact that almost half of the siding on the north side of the house needed to be replaced. There was mention of replacement of the siding on the south side of the dormer but Gary somehow missed the fact that the north side was shot as well… thanks Gary!
5. Homeowner’s insurance does not cover flooding due to failures such as the one that Gary missed when he also missed the damage to the majority of the siding on the north side of the house. In fact, when I asked him about the possible causes he cited his recommendation to clean the gutters. Somehow he noticed that but missed the fact that the epoxy repair to foundation crack had opened up… thanks Gary!
Regardless of the load of bull that Patrick shoveled on top of my factual and accurate review of my experience, I remain incredibly worried about what else Gary missed during the inspection. At the end of the day, shouldn’t there be some peace of mind associated with the use of a home inspector? Isn’t that why we hire them in the first place?!? That most certainly is NOT what I received from BPG… thanks Gary!

I bought my first home in April of last year. The seller provided me with a 1 year warranty through BPG. This has been completely worthless. Weeks after we moved in, the sewer line began backing up. The warranty listed coverage on the sewer line. They dispatched someone to come out from Certified Plumbing. The guy was a real jerk, did nothing but gripe about his job the whole time. We have a $ 75 deductible but the guy then said we had to pay him another $ 150 to go up on our roof. Nowhere in the agreement does it say anything about paying extra on top of the deductible. My husband called me at work to get my take on this and as he did so, the plumber just left without doing any work. I called the next day and complained. They sent someone else out and cleared the line (or so I thought.) The line backed up again two more times after that. The last time, the plumber said he flushed the line and it was clear. That very same night my basement was full of water again. I called and complained and they said they were dispatching someone out. No one showed. My husband called them later in the day and was told that BPG suspended our coverage because we called them too much. Well we called so much because they refused to FIX the problem! So I ended up having to call Roto-​Rooter out to fix the line and pay more money on top of what I have paid in wasted deductibles. Incidentally, they fixed the line the first time out and I haven’t had a problem since. BPG is worthless and has done nothing but waste my time, money and cause me huge amounts of stress.