Baumann Safe & Alarm

I would think twice about using this company. We purchased a couple safes from them several years ago and had a problem recently opening one due to dead batteries. They came out with 3 people and charged $ 105 to open the safe which we paid. The next week we had another problem so they came out again just to let us know this time they’d need to drill our safe open and it would cost $ 200 or they would sell us a newer, nicer safe for $ 450 and open the existing one. We decided to pass and had to pay $ 105 for a service call when they could have told us all of this information over the phone.
The safe is pretty basic and I found out later we could order a replacement one for $ 70. The problem is we have money locked in the current safe. I decided to call the manufacturer and they said we could order replacement keys for only $ 25.