AutoZone

I’m not a handy girl. I’m not a dumb girl, either. This Autozone location helps me with the first part without making me feel like an idiot.
I came here at a friend’s suggestion after he jumped my dead battery a little over a month ago. The lady at the counter looked up the proper new battery based upon my car’s make and model, and she immediately installed it after I paid. The install took a bit longer than I was used to, but everything seemed fine, she was pleasant, the battery was a good price, and they gave me a small discount for trading in my old battery. My car was alive again.
Over the past couple of weeks, though, my car has died upon arriving at my destination or just not starting in the morning. The Boy figured out that the wires and bolts connected to the ground hub on the battery weren’t tight enough and might have even been installed slightly askew. We’ve manually tightened them and the car would start just fine. That was ok when it was once in a while, but it began happening every day, and that’s just no good.
After tightening everything again this morning, I headed back to Autozone for a battery checkup. One gentleman came out to inspect things, but he then deferred to two other workers, one of whom was a manager. They peeked inside, returned with a special tool and said that the connection indeed was loose. They said that I had been doing a good job tightening it by hand, but using the tool would help it even more. They said that it shouldn’t give me further problems, but if it does, I was welcome to return anytime and they’d inspect everything even further. They did all of this without my having my battery receipt on me, and they didn’t even look up my purchase in the system. They truly just wanted to help me, and they were super nice about it.
I don’t mind visiting other Autozone locations, but this one has become my go-​to.