All Phase Electrical Services

I had a problem with a light switch and found All Phase on Unilocal.I called and talked to Bill about my problem. He had me txt him pictures of the electrical. He called me back immediately and patiently walked me through how to fix the problem. He was incredibly nice and professional. Any other electrician would have insisted on coming to my house. Bill solved the problem right away! I can’t recommend him enough. Hard to find nice people like Bill. He is a champ!

I just called them to get a quote on some power outages. Instead of taking the business and providing a quote, he recommended that we talk to Ameren first. I greatly appreciated his honesty and unwilligness to take advantage of the situation. If we wind up needing an electrician outside of Ameren, I will try to stick with these guys.

We’ve called Bill out twice. Both times he showed up on time, which is wonder when you’re attempting not to miss much work. The first time he didn’t charge us a thing because it was such an easy fix. Said he hoped we’d have him back out the next time we have an issue with something. So we had him out this morning to look at another problem and once again he was able to fix it rather quickly. Recommended we replace an outdoor box/​outlet as it had been rusted through pretty badly and gave us the price on the spot. We scheduled the repair for next Friday. I’ll update my review should anything go sour, but our experiences thus far have been stellar.

Bill was excellent. He showed up right on time and quickly resolved the issue. I will definitely use him again in the future.

Saved me money! I called when my kitchen blew. Bill walked me through the process of troubleshooting on the phone and everything is back up.
It would have been so easy to come over, inspect it himself, fix it and then charge me. I’m absolutely floored with All Phase’s honesty and customer service.
Highly recommended!

I’ve used all phase twice now and that will be it. The first time was great bill came out gave me a bid, his employee came out fixed everything as expected. No Hassel fuss or surprises… then a few weeks ago our ac went out. When I turned it on we noticed smoke coming from the unit. Assuming smoke= fire we turned off the breakers and called bill. He walks around inspects my breakers and unit only to tell me the electricity is fine, and I shouldn’t have called him first… so I call an ac guy to come by. He immediately points out that the Ac had not 1 but 3 electrical fires in 3 places. 3 electrical fires!!! The wires are clearly melted. Bill might know his stuff but if he can’t bend down far enough to see evidence of fires then it’s time to find a new electrician.

Bill was super friendly and helpful when he came out ot give me the bid. He said that the work would be no problem and I let him know that we were doing it to get insulation blown into the attic.
I also made him aware that there was insulation up there but its no where near regulation as it has been in the house for 10 – 15 years and its barely a couple inches deep. He didn’t make it seem like an issue at all during the bid and he sent me an e-​mail with a price. While he was at the house he quoted me that it would be about $ 1000 on the low end and $ 1500 on the high end. I was fine with the price and I made sure that when he e-​mailed me the bid that it was for the high price.
Things seemed to be going good. I was scheduled by the daughter for a day while the owner was out of town on vacation. When the owner returned apparently they were double booked the same day I was originally scheduled for so we pushed the date out two weeks to the 19^th. They told me they would show up around 8 am which was fine.
Getting to the 19^th I rush around in the morning to make sure everything is ready and they show up. Its one young looking guy that looked a little lost. He asked where I wanted him. I was confused. Why did he need to ask where I wanted him? He didnt even know why he was there. After explaining the work he was to do he grabbed a ladder and went to my attic and came right down silent and went to his truck where he sat tapping around on his phone for an hour.
Bill showed up after that hour and came in saying «So i hear we have a problem» I was confused the worker said barely even 10 words to me and never anything about a problem. Bill went on to explain they cant work in the attic because the insulation was there. He never at any point told me it had to be removed. When I expressed this he simply told me they wont do the work.
They did nothing but waste my time. I had to take off for them, I was rescheduled by them and I had to travel to my credit union in another city just to pick up the money to pay them with. They should be more upfront and clear about their terms before agreeing to do work only to back out because the kid they sent didn’t seem to want to work.
Also I have called other electricians after this incident. Every single company told me that knob and tube can be replaced while there is insulation in the attic. Not one company told me that it had to be vacuumed out before they can even work. Now I am getting new bids from other companies that all say they can do the work WITH the insulation. I have yet to find a single company that cant do the work.
Be careful when dealing with them they might show up and suddenly cant do the work.

I was changing a pendant light fixture in my kitchen and somehow all the power went out in my entire place. I reset the breakers, but still nothing. I called Bill, and he said there should be a main breaker for my unit somewhere in the basement. (I live in a loft downtown.) I called the property management company, they told me how I could access the breaker for my place, and within 10 minutes of calling Bill I had the power back on in my place. He didn’t even have to come out to fix the problem! He even called me back later that night to make sure everything was working again. Great customer service! Nothing but good things to say about Bill and his company.

Left a message Saturday night, Bill was here Sunday morning. He got the power up and running within minutes.
Then came the bad news. I need to get my box and meter replaced. Bill broke it gently and walked me through the issues as well as pointed out the non-​permit work the prior owner had done.
We will go with All Phase Electrical for the job. They have a ten year guarantee on the panel and main service and they even have a referral program where they donate money to the charity of your choice for each referral.
Not the news I wanted, but certainly the type of service!

So happy that I called Bill. I have had
All Phase do work before and did not hesitate to call them again when an electrical problem arose. This is truly an honest company. They are experts in the field and will not charge you for more than they should. I trust All Phase and as long as I am in St Louis they will be the only electricians I work with.

Bill was absolutely phenomenal. I called at 8:00 am, he was here by 8:45 despite a full schedule already. He started off inspecting all the electrical connections in the house — I had an arcing grounding wire outside the cable company found while re-​running a damaged line. Apparently that’s not good.
Bill tested every connection, assured me that the house was safe (which Charter wasn’t so sure of), and then personally called Ameren to check their side of the equation since the internal wiring was checking out. Bill gave me his cell phone number, told me to call him back regardless of the result just to make sure we were OK — and he’d be back first thing if Ameren didn’t resolve the issue on their end. He’s got a customer for life now.
Oh, and he loved my dog, and she loved him. That’s always nice.

While backing out of the driveway on my way to work, I noticed smoke coming out of a crack in my concrete. After I saw that it was the wire from my South City house to my South City detached garage (and came to the conclusion that I wasn’t losing my everloving mind), I searched Unilocal and found All Phase Electric.
I called and had a pleasant phone call with them to make an appointment. Bill, the owner, came out and assessed the problem. I was convinced that this was going to cost me thousands and require digging up the yard, breaking up concrete, you name it! He told me that it was just a previous lazy owner who didn’t properly bury the wire and it had gone bad. All they had to do was splice it and replace it — I wouldn’t have to even be here when they did it.
The cool thing is that they give you your estimate right on the spot. Bill typed some info into his iPad and I had a verbal and emailed quote in minutes. Most surprising is that the work came in under $ 200! I’m sure they could have seen a woman getting a bid and made this seem like an astronomical repair, but that didn’t even cross their minds. They came out and did the work and just told me to mail the check with the bid they emailed me.
Very trustworthy, knowledgeable and great to deal with. Everything you want in a company!

Bill came on a Saturday to fix a circuit breaker issue I was having which is hard to find in the electrical world without them charging you double.

I had the owner billl come out and install some electrical outlets. Work was done in professional and timely manner. Great company would recommend to anyone!!!