A. Brooks Company, Inc

We all really never think of a plumber, until the need arises. Then once we do find a good one, we keep their phone number on file for all those, «oh, crap» situations.
Being on my 4^th home, I have learned to be a little anal retentive. I have two three ring binders filled with every thing I have done to and at my house. They are filled with, job invoices, receipts, bids and dreams. This way I can recall anything I’ve done and know which vendors I want to continue to do business with. I’m glad I do this, because when we had water back up into the basement over the weekend and needed a plumber and could not remember the name of the one I used last time. Three ring binder to the rescue.
I first discovered Brooks Plumbing through my real estate agent. Which is why I recommend keeping a good working relationship with your agent even after the sale is complete. Most of them are a wealth of information on who to use and not to use.
As stated earlier, we had water back up into our basement from the drain where our washer empties and we were not doing laundry. We discovered it after one of us showered. I called Brooks on a Tuesday morning around 8:30 AM and told them my situation. I was prepared for them to come the next day and to my delight, the dispatcher said they could make me the third call of the day and be at my home before noon. I am sure that will not always happen, but it made me happy.
They arrived at 11:45 AM, it was before noon just like they said. They evaluated my situation and started to work. Unfortunately they had to snake from inside the house, because we could not find the front yard trap. Tip: Always make sure your front yard trap does not get covered up. Snaking from inside, they did find the one in the front yard and got everything opened up for me and back to normal. Damn, those tree roots.
The staff that has done work at my house have always been friendly and professional. I also find their fees to be very competitive. If a friend or neighbor asked for a plumber recommendation, Brooks is who I’d recommend.
The worst part of having a plumbing problem is the clean up of the back up. Our eyes and noses burned from the bleach we used to mop and sanitize the basement.