Vogt Heating Air Conditioning & Plumbing

Service man was disrespectful when questioning about appropriate thermostat. Over charged product by $ 100.00 Vogt came to my home on 10÷6÷11 to replace a thermostat that I purchursed at Home Depot. But due to our dual zone heating he was not able to use the thermostat that I purchased. He said he had one in the truck that he could put in. Honeywell PRO 4000 — TH4110D1007. I told him at that time I wasnt happy with the size or the price. He said that is what they cost for dual zone. I believed him and felt I had no recourse. I went online and found out that I could have purchased one for $ 48.00. I immediately called the manager to complain for over billing. I have left three message with Bob and he has still not called me back. I realize there is a mark up on products but $ 100.00!
Better Business Bureau
to me
show details 12:02 PM (4 hours ago)
After numerous attempts via telephone and certified mail trying to reach this company, they have chosen not to respond to our requests. We understand this does not resolve your complaint against the company and empathize with your frustration over this issue. We will be closing the case as «unanswered».
Your complaint will remain in the company’s business review for 36 months, our standard reporting period. That review is made available to the consuming public, the news media and various regulatory agencies. Your complaint will reflect the lack of response by Vogt Heating, Air Conditioning & Plumbing LLC and cause their BBB grade to drop. Hopefully your complaint will spare another consumer from having the same experience that you had.