Midas

Well, now long story short. Original post about watching a Midas employee recklessly driving a vehicle was taken down. Reposted this below, and received message from Joe S indicating that the person wasn’t an employee and was only driving the vehicle over to his shop to pick up a part. Pretty pathetic if you ask me. Then I received a call from Joe S, telling me the same story and that he would like for me to remove my post. Given the interaction I had with his staff, and the gopro footage of the employee driving the car wearing a MIDAS shirt, I decided I was going to leave the post up. Now, I receive this updated messaged from Joe S telling myself and any other readers a completely different story below. Honestly, oil changes are a dime a dozen, go elsewhere as this place is a pain in the ass to get to anyways. Also, Joe S… As a reviewer on Unilocal I essentially can buy ink by the barrel. Stop lying. I recorded the entire thing if you want me to post the video elsewhere.
Second post below, original was deleted.
5÷31÷2016 Welp, they removed my post from yesterday. Simply put, I was following a Mercedes 600 back to this shop in route to pick up my vehicle that was getting an oil change. I proceeded to watch this vehicle burn its tires in residential neighborhoods, and down Excelsior only to watch him back the vehicle in front of mine. Not to mention it was raining, how dumb. Brought this up to the service manager when I was checking out, couldn’t have cared less. I truly hope they aren’t driving people’s cars this way when they are supposed to be servicing them… When I called I asked the guy driving this car if he also drove mine like that he said, and I quote, «your car isn’t powerful enough»… Awful experience.

If you’re a female considering whether or not to bring your car to a Midas location in the Twin Cities, this review is for you. I’m a female in my twenties, and I took my car to the Midas Excelsior location (4200 Excelsior BLVD) for an oil change. They did a courtesy check and said that my wheel bearing needed to be replaced. I ended up getting the bearing fixed at the location. When I took my car to another mechanic, he said that the bearing was sealed and didn’t need to be packed.
Midas charged me $ 40 to have the bearing packed, which they shouldn’t have done, period.
Midas lauds itself for its trust, but I find it hard to trust a company whose employee charged me for a sealed bearing and then also included a charge for it to be repacked. I don’t know much about cars, so if I hadn’t talked to a different mechanic, then I wouldn’t have known what this Midas location had done. This makes me wonder how frequently this happens to unsuspecting patrons.
I was able to get it refunded, but I’ve completely lost trust in Midas. I will never take my car to one of these locations ever again.

Repeatedly have used this shop and have always gotten right in and treated professionally and all repairs and estimates are very clear. They have shown me the issues at my car and have offered alternative options which has been very helpful when deciding what option is best for the maintenance of my car. The shop is very clean and I find they have integrity and pride in their location and the mechanics are friendly — professional and caring.
They are more than willing to accommodate what you are hoping to accomplish with your car’s maintenance. My husband and I have gone there for basic maintenance and repairs for over 11 years. We are happy to have them in our neighborhood.
Thanks to Zach and Sean for helping me with a new battery and maintenance of the muffler on our Toyota! I could not anticipate a better experience, price and outcome.
Thank you very much!

There are auto shops that value your time, your business, and your car… and then there’s these clowns. Spent $ 65 for the 10k miles oil change, only to find out they didn’t fill any other fluids so my windshield fluid was bone dry and my coolant was low. Left the cap open on my windshield wiper fluid (with an empty reservoir), which made me think: what else did they forget? Returned my car to me with filth on the wheels after a tire rotation that I had to pay additional money somewhere else to get cleaned off. Couldn’t be bothered to take a rag and wipe off the wheels? On another occasion, the manager gave me attitude when I opted to order tires online instead of paying for their tires, which were the same brand as the ones online, except theirs cost $ 30 more per tire. One of the tires they mounted went flat shortly after I drove away. When I returned so they could fix it, they told me it wasn’t their fault and that I had to wait at the end of the line if I wanted them to take a look at it. And this was from the manager of the store! I felt a distinct attitude and spite from him, like I was intruding on his place. I drove 30 minutes to NTB instead to get a new tire put on. These guys will offer you things you don’t need, like in my case an alignment when I just had one done a few months ago. Too many red flags for me. Will never return and will warn everyone I know about this place.

I’ve had oil changes done here the past few years. So when I went in for a brake check. They said that it had a frozen caliper. I took their estimate and went on my way. I called a friend who knows more about cars and after he looked at it. He said that all it needed was new rotors and pads. Trusting the people working on your car is needed. They’ve lost my trust.

More than 6 months ago, in Feb 2011., when temp was –20, and I was in FL, my house sitter had use of my car, an older Nissan. It died one night and he had it towed to the Midas garage as it was a AAA place. Over the next couple of days I negotiated over the phone from FL with them and had repairs made. I was nervous and assumed my absence from the city would be taken advantage of. However, they treated me really really well and within days the car was on the road again.
Several months later, I had to have an alternator that they had installed replaced. (Sometimes, parts are just crap and I got one). I drove in to their place at 2p and by 3:30p I was on the road again! Fantastic. No appointment had been arranged or anything.
While there, a young technician also spotted the cause of some electrical problems that my fancy-​pancy-​pricey Nissan dealer (Luther in Inver-​Grove) could not figure out and it had been problematic for a month. It was such an obvious problem … like an 18 – 20 year old with a brain could figure it out. They fixed that too! and an a month of headaches disappeared at the same time.
Thanks, guys! Rich