City Cat Clinic & Condos

They’re fantastic! Excellent customer service, and truly caring, kind, professional staff. The CCCC Veterinarians and support staff go the extra mile, always. My regular Vet there always sits right down on the floor with my cat, and gives me wonderful advice as well as excellent medical services and assessments.
Although one of my cats HATES being boarded no matter where it is, I can tell you that CCCC dealt with her well, even though she was just *evil* toward them!
I have tried many clinics, including all of the very high recommended ones in my area. CCCC is the best of them all. Do give them a try, for both Veterinary and boarding services. I am certain that once you do, you will return.

I love City Cat Clinic & Condos. I brought my cat here for her first check up, complimentary through adoption from the Humane Society. The office itself feels very high end and relaxing. They provide excellent customer service both in person and over the phone. The doctors and assistants are great with my cat and I am amazed at how well they work with her (she is pretty feisty). We used to have two cats, which we boarded for a weekend once and had a great experience. They even gave us a report card, a follow up call to make sure they were adjusting to being back home ok, and were happy to answer my call when I wanted to check in on the cats while we were gone. We have been seeing Dr Asher primarily and she has been absolutely fantastic. She diagnosed our cat that passed away, she was very compassionate and helped us to explore all treatment routes. You can tell that she truly loves cats, just like all of the other employees. I really appreciate the excellent customer service, they always call to follow up in the days following any appointment, big or small. I don’t plan on ever going anywhere else.

I boarded my cat earlier this year and the experience was not very good. I’ll explain all, to be fair.
My cat is old and has lived at home his whole life with our dog and hasn’t been boarded since he was much younger. But his personality is extremely friendly with anyone who comes to our home. I assumed it would work out fine tho it had been a long time since he’d been boarded. I will admit now I should have done a ‘test run’.
We were also on vacation for a week and last minute needed boarding, so I looked for places to board. Tho my cat had never been to this clinic, I liked City Cat because they were a vet clinic as well just in case. And they got great reviews. At drop off, the technician said if there were any problems, they had spaces in the back room, away from the condos, where they could bring him and get settled as well. After taking down all of my information including emergency contact, we left.
After no contact for a week, assuming all went great, I went to pick him up. The first sign of trouble was they asked me to come take him from the condo. They had covered the condo door with a blanket and labeled with a ‘caution’ note. He apparently freaked out, not used to other cats who he could see/​hear elsewhere in the condo area, and sat the entire time in his litter box and would try to bite anyone who touched him. (Note he is totally declawed.) He also ate little. He did jump back from me when approached but once he realized it was me he immediately snapped out of it.
So again I know part of this was my cat’s reaction due to being in a new place and being freaked out, but the most concerning part was there was no call or follow up to either me or my emergency contact, as my contact could have taken him home under such circumstances. They also did not ‘move him’ as they offered as a backup plan when I dropped him off. Being a clinic I would assume they would know how to at least ‘handle’ him to a back room, or again communicate with us, as opposed to having him sit scared and cowering in his litter box for a full week which isn’t healthy.
This was my experience so I strongly recommend anyone in a similar situation as mine to do a test run for a night ahead of time or cover these concerns in detail. If there are any issues I’d recommend going elsewhere.

The doctor desperately wanted to kill my cat as it was close to closing time.
They even went into picking out urns and the lethal injection process while giving the hard sell. They really really really really pressured me to kill him.
They would only release my cat dead or to a 24 hour emergency hospital.
I took my alive cat to the real hospital and they quickly and simply got him stable, he lived for about A YEAR after getting pressured to be killed by cat city. The real hospital used this amazing new drug called Valium to stabilize him. Shocking that cat city does not know about this.
My cat ultimately died in his sleep in his favorite basket due to old age (he was over 21 years old). Isn’t that a much better way to die then getting lethal injection by a hurried Doctor like he is some serial killer?
My cat (and yours), deserves a much better fate then what cat city was pressuring me to do.
They can keep the money they eagerly took from me, I’d rather have my cat alive then money. However, they should close their cute little doors and never practice medical again.
I don’t know if the doctor is just incompetent or wanted to go home.
The immense pressure they put on me to kill my cat made a bad situation even worse. I can’t describe the pain, sadness and misery this awful place put me through. These are the worst people I have ever met in my life.
This place has a cute marketing ploy that pulls on women’s heart strings, but they missed simple medical procedures and desperately wanted to kill my cat.
Cute, but deadly. Malpractice. I wouldn’t even trust these people working at Petco.

They don’t give price ranges over the phone for routine procedures. I find that pretty sketchy. How are you supposed to know if you can afford their services without a single clue about their prices?

Since I’m new to Minneapolis I needed to find a new regular clinic for my cat, Tabitha. It isn’t time for her check-​up yet, but I brought her in for a grooming earlier this week. I dropped her off at 8:30am and got a call that she was ready to pick up as early as 11:30am. I couldn’t wait to come see her and her shorter hairdo (she’s a long hair). Even though it was my first time using City Cat Clinic they knew me right away, addressed me by name and knew my cat’s name. They brought her back up to the front and she was quite calm. After looking at her haircut I thought their groomer did an excellent job cutting her hair, while not cutting it so short that it will damage the integrity of her fur. I’m sure she’ll be much cooler during the warm weather days now. The next day I was surprised to receive a follow-​up call from the clinic (for a haircut!) to see how Tabitha was fairing with her new haircut. The girl on the phone was lovely to talk to and I really appreciated heir follow up with me! I think this is a clinic that really cares about cats (as they should!). It’s clean and stylish looking and has a very comfortable vibe to it and the staff always seems kind and personable. This will be my new regular clinic in Minneapolis!

We LOVE City Cat Clinic! If I could give them 6 stars I would! We bring our two (previously three) Persians here. The costumer service is great, the girls at the front desk are always sooooo very sweet and make me feel like my cats (Arlo, Chiquita and the late Saphire) are special to them. We first found CCC through reading reviews (one reviewer said that she had her matted Persians groomed here and was very impressed, which sounded like us, so we made the switch) We initially chose CCC because they offer sedated grooming. Our cat Chiquita is a very difficult cat to put it nicely. After having our last groomer refuse to groom her any longer we needed to find a solution, she will not let you get anywhere near her with a brush-​without drawing quite a bit of blood (even with leather gloves). For awhile Chiquita needed to be sedated in order to be groomed at CCC but they asked if we wanted to try it without sedating her once and she came home looking better than ever and not stressed, ever since then they no longer need to sedate her and she looks phenomenal every single time. After a couple visits we decided to just have CCC become our cats vet which is very handy, they can both groom our cats as well as give them their vaccinations and check-​ups. We are extremely impressed with CCC. They are the ONLY groomer/​vet I’d take my cats to. (Also, the vets are absolutely spectacular, they are both nice and very good at what they do.) I can’t say enough good things about City Cat Clinic!

Love this place. I’ve taken two cats there for regular check-​ups as well as for some health issues (respiratory infection for one and asthma for another). As another reviewer said, I worry that I’ll get bugged for allowing my cat to go outside and for not keeping up with regular annual visits, but the staff never bugs me about it. They seem to have a practical approach toward pet ownership, and they always just provide me with information, offer their advice, and then let me make my own decisions. They’re always very warm, friendly, and kind. They seem to truly love cats and know what’s best for them.
The office is also something that I really appreciate, as it is calm, quiet, and inviting. It’s not like the clinic attached to Petsmart, where you feel like you’re in an emergency room hospital. It feels more like a spa or a hotel lobby, which is especially nice when you and/​or your cat (s) are nervous and anxious (as is usually the case with cats at least).

Dr. Richcreek has been seeing my cat for 6 years. She’s created a clinic that is truly cat-​centric. Whether for a checkup, dental surgery or boarding, I’ve always felt that my cat is in the best hands. I’ve recommended City Cat Clinic to friends and I’ve always heard the same thing… thank you!

I had a very good impression of City Cat Clinic and used it for my two cats, until I started to notice a pattern of negligence and just failure to admit to anything on their behalf.
These guys are good for their customer service when things are going good. The nurse staff is definitely very good but doctors are more into cashing payments rather than spending real time with sick pets. I have worked with genuine vets who are in business to take care of sick animals rather than demanding stupid charges for ‘examining the pet’ which I later found out is nothing more than visual inspection. So in short, the place appears to be nice, doctors will go out of their way to be nice to you but don’t expect any real help when it comes to treatment. Here is where I parted my ways…
I brought two cats who were having digestion issues. Doctors tried a few things to no result and after almost a $ 1000 bill for all treatments, they resorted to «give them some their canned food and clean water». The food was not the solution as we found out it made things worse by switching the cats out of their regular diet. There was no help whatsoever beyond the. o well we tried.
I also brought a kitten to these guys for burnt paw for which there was a minimal time spent for bandage that came off 1 hour later. The doctor asked to bring the kitten couple of days later for bandage removal. CCC then informed that they will charge for the followup that they fail to say was needed as their bandage came off on its own. They insisted on followup charges and anyone who knows a good vet knows that they stand behind their work. which includes followup visits as its ensures the vet is treating the pet right… I asked CCC why they insist on followup charges and they stated that there are «medical evaluation» done… including temp check, taking weight??? other checks to ensure pet condition changed or not. I asked for the records of those tests and they stated they don’t record minor results for follow up??? so they wanna charge but can’t produce any report to prove they did the work. scam! not a real vet would do this.
The biggest disappointment: Twice I got my pet back with diarrhea on fur. No one bothers to clean sick pets which is why we bring them there for care. Further more, sick pets are not cleaned properly, they will spread their germs to other pets… just like how you would not expect to see a patient in a hospital with poop or vomit on him. Last visit when the doctor was insisting on followup charges without any paperwork to show what she had done, my kitten came back with severe upper respiratory issues. Doctor’s rehearsed answer was that its due to pet’s stress. So this stress induced ‘infection’ was then passed on to me healthy cat who suffered for 3 weeks with major sinus issues. The doctor completely refused to acknowledge that stress induced issues are not infectious. Since they don’t keep good hygiene and fail to admit to their poor standards, it is easy to see why their clinic is a germ trap. It will never get any better as long as these half trained greedy vets get a much needed dose of compassion.
Look for REAL varing vets. They may not have good looking clinics but they will keep them clean and your pets always a priority.

Wonderful staff that acknowledges that your cat is a part of your family. We had to put our beloved 20-​year old cat to sleep there. I was amazed to get a condolence card signed by all the staff a week later.

I have three cats and we’ve been taking them all to this clinic the past 2 years. I wish I found them sooner. The best place you can take your cats to hands down in the Cities. They are extremely caring, very thorough and they know their expertise very very well. Plus their services aren’t overpriced, something I can’t say for my last vet Lyndale Animal Hospital. I took one of my cats to Lyndale and it took them two operations to solve one problem (which could have been done with only one) and I had to keep taking him there for a chronic digestive issue — when I started going to City Cat Clinic they actually showed me how I can manage my kitty’s chronic problem (a change of diet, nothing else!) and he doesn’t get sick anymore! Great clinic for sure!

I brought my new adopted cat here for his free humane society check up, and I felt so comfortable about the people here treating my kitty. The doctor had a gentle touch on my cat. The only time my cat seemed uncomfortable was when they drew blood and had his temp taken for obvious reasons. They addressed all of my concerns and offered advice on types of food he may want to eat, and even gave us a free sample of dry cat food to try feeding him at home, which was right on the money by the way. Kitty almost left a hole in his bowl. They do complimentary follow up calls and have been really really flexible with appointments since his first visit. This is a great place to bring your cat, I’m happy with the way they have treated mine.

Wow, I wish human doctors were this nice. None of my doctors follow up with a phone call
First of all, its a cat only clinic. I love dogs but I think if a kitty is sick she may not want Fido around. They also have a cat hotel there, so if you are skipping town for a few days, your kitty may stay at the fancy four level kitty suite — I believe its around $ 30 per day.
So, back to the appt. It was my first time there, Ive adopted my kitty from the Humane Society and about four months later I noticed he was missing a patch of fur… I got worried and googling did not help. I called the clinic and they were able to see me the next day. Checking in was easy, I even got to pet their resident cat.
I think the receptionist noticed that I was nervous and she talked to me. It helped at little, I think I was more nervous then my cat, who was trying to get out of his cat carrier.
We were seen by doctor Schmidt (spelling). He really took the time to listen to my concerns and examine my baby. Turns out he just scratched himself. Doctor took the whole thirty minutes to talk to me about all the other issues I should be aware of. He genuine seemed conserned about the welfare of my kitty and we weren’t rushed at all.
I got two (!!) follow up calls from the doctor and the vet tech, they just wanted to make sure everything is going well and there are no changes.
I hope we wont need them anytime soon, but if your kitty is sick, this is the place.

If you are anxiously wondering where to bring your beloved feline companion, your search should end here. City Cat Clinic is the most amazing vet clinic I have ever been to! There is zero question on whether one not the staff care about cats and their well being. I had to bring two of my kitties in, and was finally given the proper diagnosis that other vets had failed to see.
The staff make you feel welcome, comfortable, and do the same for your furry friends. Dr. Richcreek was our vet today, and she answered all questions honestly and with a sense of humor I appreciated. The woman knows her stuff, and will not part with you until satisfied you are satisfied. The appointment was not rushed, we weren’t made to feel like we were an inconvenience, like other recently visited vet clinics had made me feel.
Do not hesitate to bring your kittehs here! I will never go anywhere else ever again! Oh, and I was a little concerned about the price of bringing two cats in for exams, and ended up paying the same for two as I had previously paid for one cat elsewhere! Another plus!

Took my cat there for a teeth cleaning, and they hurt her back during the process, but blamed it on my cat, saying she was lunging and hissing at them. She was unable to stand or move and was in great pain until I took her to the emergency room for a shot. I do not trust the staff at CCC and haven’t been back.

This review is basically going to be a repeat of my last review…
I just can’t say enough great things about the folks at City Cat Clinic!
My most recent visits have been with Dr. Runquist — unfortunately, they were not happy visits, but, this is why I am so grateful for such a wonderful vet.
She is such a compassionate & genuine person — who went above & beyond for me (and my kitty cat, Freedy) — and that’s a rare thing.
I love City Cat Clinic — my cats love City Cat Clinic — I will never go anywhere else…

We love this vet. Both of our cats receive excellent care from the entire staff. They really work to educate you on the healthiest choices for your cat. Walk you through each procedure and cost before hand so there is no surprise bill.
The boarding services are a little spendy but totally worth it. We love the daily report card on how our buddies did. :)
We have also had to make the awful decision about ending a pet’s suffering at this office. We were so comforted by the staff and their care of our beloved cat’s last hours. We will never go to another vet again.

I absolutely LOVE City Cat Clinic! I’ve been taking my cat there for years now and have always had a good experience. Dr. Richcreek is excellent and really knows her stuff. My cat has a lot of health issues and after a grand mal seizure in 2006 was diagnosed with ideopathic epilepsy at the UofM. Needless to say he requires a lot of care and attention. Dr. Richcreek has been incredibly helpful in answering my questions and providing top notch advice on new treatment options, medication and general wellness. If she doesn’t know an answer to something she does her research and provides a well thought out plan.
My cat also is a frequent guest at their cat condos. The staff are totally great and give him lots of love and affection. I really appreciate how thorough they are in recording his activities, mood and food intake while he is staying there. It makes me feel very comfortable and reassured to know that my cat is so well taken care of. I would highly recommend City Cat Clinic!

The crew at the City Cat Clinic have always been professional, caring, and obviously have a great affection for cats and their owners.
Multiple rooms for examinations mean less waiting time for the doctors to see the patients, and help with a calm atmosphere for the cats. They have a well equiped surgery as well so there will be little if any chance of having to send anyone off site for any services, and for the time when we have to help one’s cat on their way in times of suffering, there is a private room for saying goodbye and grieving.
The facilities for short stays when you are out on a trip are great for the cats. Instead of cages, the cats have individual «condos» which have lots of space for lounging and climbing, and there us a large play area for daily excersize and socializing. Having the vets on site while the cats are staying also helps with peace of mind in case there are any special needs that have to be attended to.
I have to say that the City Cat Clinic has far surpassed my expectations and helped me with our very sick cat Pachinko, and have been there since day one with our two new kittens Dexter and Lulu. I cannot recommend this place and it’s crew enough. If you love your cats, do yourself a favor and at least visit the facilities. While there, make sure you give the resident cats a scratch on the head!